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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1638 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers value the excellent reception, ease of use, and range of this amplified HDTV antenna. Many appreciate the ability to receive numerous channels with good picture quality, and find the antenna easy to install and aesthetically pleasing. While some experienced issues with signal strength in certain weather conditions, the price point is generally considered favorable. A shorter cord length was a minor complaint for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,638 of 1,638 reviews
  • Rated 5 out of 5 stars

    better reception

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works what else can i say thanks Keith need another one for living room different plug

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not able to use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this antenna to go with the tv we bought from Best Buy. This purchase was for our out of state 89 year old cousin who lives buy herself and has no one. She cannot hook the cable up to the tv. Best Buy wants $199.00 to do this. The tv and antenna are still in the boxes.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to share your feedback regarding the Insignia™ Amplified Ultra-Thin Indoor HDTV Antenna. We understand that setting up new technology can sometimes be challenging, especially for those who may not be familiar with the process.

      We designed our antenna to be as user-friendly as possible, and we’re sorry to hear that your cousin is having trouble with the installation. We recommend consulting the user manual for step-by-step instructions on how to connect the antenna to her TV. Additionally, there are many online resources and videos that can provide visual guidance to help make the setup easier.

      If your cousin continues to have difficulties, we encourage you to reach out to our customer support team. They can provide assistance and answer any questions she may have.

      Thank you for choosing our product, and we hope to assist you in getting it set up soon so your cousin can enjoy her new TV BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    My awesome antenna.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for this product! Now I can get 85 channels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free the screen

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well in the application intended. Well made and packaged.

    I would recommend this to a friend
  • Pros mentioned:
    Reception

    Rated 2 out of 5 stars

    Not worth to buy.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will return this! Not worth it. My old phillips antenna gets more channels!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Latino,

      Thank you for taking the time to review our Insignia™ - Amplified Ultra-Thin Indoor HDTV Antenna - 60 Mile Range - Black. I am very sorry that you are not satisfied with our products, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.

      Insignia Support
      Shella
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Bad configuration

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't even tried this thing yet. Hopefully I don't have to move it around the room much to get reception because the way they have configured the cords it is nearly impossible to extend the coaxial cable. Being that they have the power cable, and coaxial coming out of the block together, you would have to have an outlet near where you want to move it to. Plus that means having to move , both the antenna, and power cord everytime reception goes south. Bad design.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your concerns. We’re sorry to hear about the difficulties you’re anticipating with the cord configuration and the potential need to move the device for better reception. We understand how frustrating this can be and appreciate your feedback on the design. Your input is valuable to us, and we will use it to improve our products. If there’s anything we can do to assist you further, please don’t hesitate to reach out. Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Disappointing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We can only pick up 3 worthwhile stations (NBC and two different Fox stations) - and those don't work at all sometimes. So, it is not totally useless but it is disappointing.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello user218207,
      Thank you for taking the time to review our Insignia™ - Amplified Ultra-Thin Indoor HDTV Antenna - 60 Mile Range - Black. We're very sorry to read you are experiencing this issue with one of our products. We would be happy to troubleshoot it and check your options for you. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
      Chelsea
      Insignia Support
      Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Doesn't Give You The Major Channels.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried time and time again and it doesn't really get channels. There's no stand that comes with it (they exist) so you have no option but to mount it. I've tried several positions in high places, low places, literally anywhere it could reach. At most I received 22 channels however they are all random channels and not the "essential channels" people buy these for i.e. Fox, CBS, NBC, etc. For some reason only ABC pops up in regards to local major channels.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi QuentinM,

      Thank you for writing a review about our Amplified Ultra-Thin Indoor HDTV Antenna - 60 Mile Range - Black. We know how frustrating it is that it does not really get channels after trying several positions in high places and low places. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.

      Ritchie |Insignia Support
      https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Cheap expensive antenna that doesn't work well

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install but doesn't pickup channels others do. Going to return.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for writing a review about our Amplified Ultra-Thin Indoor HDTV Antenna - 60 Mile Range! We understand that you are having issues after installing the antenna. We would love to check this situation further with you! Please feel free to contact us at the link below to get troubleshooting assistance with your antenna.

      Rudson S.| Insignia Support. https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Cons mentioned:
    Signal strength

    Rated 1 out of 5 stars

    Don't purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work in this area. Put it back in box to donate.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth it. I’m sure there are better ones out there. Glitching in and out.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Performance not very good.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance not very good. Captured very few channels even in the city.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, thanks for your review. Please move your antenna to different location and rescan the channels. Normally, it is better to put near window and face to the TV tower, avoid blocking by concrete or metal material. BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Insignia HDTV antenna

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work indoors, need long coax cable and went outside and got a few channels,but made for indoors. Tried to return but was i day over 15 day return ship and they would not refund. Watch what you buy, return before you can't.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ota indoor antenna

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This indoor antenna did pull in any channels. Returned for Complete refund

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy this

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insignia™ - Amplified Ultra-Thin Indoor HDTV Antenna - 60 Mile Range - Black -- was absolutely terrible.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi DieutN,

      Thanks for taking the time and effort to leave a review about our Insignia™ - Amplified Ultra-Thin Indoor HDTV Antenna - 60 Mile Range - Black (NS-ANT700HA). We apologize that our product did not satisfy your expectations. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you need further assistance, please feel free to use the link below to reach us.

      Shai | Insignia Support
      https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Hardly works more than non-amplified antenna

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used in Santa Clara and it hardly had any improvement compared to a non-amplified antenna. Can't even tell the difference between when it's plugged in or not.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, NS-ANT700HA is an directional antenna. It’s suggested you can find out where the closest signal tower is thru ” https://www.antennaweb.org/ “first and face antenna toward the signal tower, avoid metal material, concrete wall etc. blocking the line of sight. Please make sure to re-scan the channel when you install this antenna. BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Didn't work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work for me...tried it indoors...am about 16 - 19 miles from broadcast towers

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't work. I want my money back. Where do I ship this thing to.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi user493119,

      Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.

      Renee,
      Insignia Support BBY-ExBrand_Insignia