Customer Ratings & Reviews
- Model:
- NS-HATV4RC
- SKU:
- 5404100
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 3.8 out of 5 stars
Customers are saying
Customers value the Apple TV® Remote Cover for its protection, improved grip, and snug fit. Many appreciate the ease of installation and the pleasant feel of the cover in their hands. However, some users experienced issues with the cover affecting the functionality of the remote's touchpad. The positive feedback on price and design is also noteworthy.
This summary was generated by AI based on customer reviews.
It's alright
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product doesn't help out much. It hard to press the pad on the remote.
No, I would not recommend this to a friendRemote Doesn’t Work Encased
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not make this purchase. I bought two for both of my Apple TV remotes and the remotes will not work when encased in the cover. Luckily I purchased these open box, but want to help someone not waste any money on these.
No, I would not recommend this to a friendRemote cover does not support remote control
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The remote control cover makes sense to protect the AppleTV remote control from scratches, breakage or to make it easy to find it. The only problem is that it interferes with the remote control signal rendering the control useless. I returned it for a full refund.
No, I would not recommend this to a friendAwful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to help keep my apple remote safe since I’ve been through 3 and this cover was awful. It kept the home button pushed down because of how it fits which made it impossible to use. I ended up throwing it away.
No, I would not recommend this to a friendDoesn’t work with new 4K model remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Case touches the remote in the places it used for contact. So it will not work because it is always engaged. They should not advertise this For the new remotes that have touch. Just for the ok’d ones
No, I would not recommend this to a friendGreat rubber material easy clean up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's great other than the hand cord it's came off pretty easy
I would recommend this to a friendOf no use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I found it next to impossible to click the Apple control while in the case, which led me to remove the control from the case, which led me to ultimately drop the control and break the glass cover.
No, I would not recommend this to a friendTerrible product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When placed on the control it pinches the main control button making it inoperable. I even tried trimming it so it wouldn’t put pressure on the top button but then it wouldn’t say on the control. Don’t buy this product.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Joh,
The feedback that you provided is very much appreciated, I can assure you that this cover is top of the line. If it is not working then most likely there is an internal issue with your product. I would recommend that you contact us as soon as possible.
https://www.insigniaproducts.com/contact-us
Brian C. -Insignia Support
Not that great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this since it mentioned it was compatable with 4th generation remotes and it fit but it was too tight on the control. The top button was pressed because of the case so you couldn’t really select anything without removing the case.
No, I would not recommend this to a friendBad product...too tight..
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product was too tight and did not fit correctly, it kept messing up my Apple TV and it did not work correctly. NOw, if you like things too tight, then this may be a product for you!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the apple TV cover. I am sorry to read that the covers is not appropriate for your remote. We appreciate the feed back.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Too tight
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They don’t fit the remotes. Too tight causing the touch pad not to “click” when pressing it. I purchased 2 and same results on both remotes.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Corey.
I certainly apologize about the situation with your Remote Cover. The unit is designed to work properly with the compatible devices. However, I understand your situation and I want you to know that you can take advantage of the 15 day return period that Best Buy grants you for this product directly at the Customer Service counter at your nearest store with your receipt in hand.
Cesar G. - Insignia Support
cover does not fit well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The cover is too slippery and will slip out of your hand if not careful. Plus the cover on top does not allow for the pad to click down when trying to select an app. Very frustrating.
No, I would not recommend this to a friendDo not but: very dlippery
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.SLIPPERY! so slippery it makes a difficult to hold remote nearly impossible to hold. The case squeezes the upper section such that it no longer 'clicks' when pressed. Returning.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the Apple remote cover. I am sorry to read that you will be returning the cover. However, we appreciate the feed back.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Does not allow you to use the top of the control
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really liked this remote cover until it was time to use it. When you try to click the top portion of the control, it won't allow you to because the cover fit is so snug. I had to return it.
No, I would not recommend this to a friendBad design :(
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although a great concept, bad design. After I installed the cover, my remote would NOT operate. Also, a portion covers the touch sensor on top. Had to return, unfortunately.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello John!
Thank you very much for your helpful comments on the Insignia Apple TV Remote Cover. I'm very sorry to read that you had to return it but I can assure you that we'll keep working on the design, so very soon you can enjoy a new cover for your device.
Gaby G. Insignia Products | https://www.insigniaproducts.com/contact-us
Waste of money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First time I was watching after adding this the movie started to fast forward. Second time it was blocking the buttons to turn on. Add to remove it to turn on my Apple TV. DON’t WASTE your money
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Chris,
Thank you for taking the time to leave your review on our Apple TV remote cover. We understand that this is important for you, so you can keep your remote in good condition. Certainly this is not what you were expecting. For this reason, we kindly invite you to contact our team so we can find a resolution for you.
- Janína G. | Insignia Support | https://www.insigniaproducts.com/contact-us
Annoyed with Best Buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hey Best Buy, how about you don’t suggest I purchase a remote cover for a 4th generation Apple TV when I’m purchasing the 5th generation Apple TV? That’s annoying!
No, I would not recommend this to a friendDoes not fit correctly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fits the remote too tight and causes the track pad to not work. Returned this cover and ordered one on Amazon for the same price.
No, I would not recommend this to a friendDoes not work!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case is so right it presses down the click 100% of the time making the remote unusable... I can’t believe there are any reviews over 1 star..
No, I would not recommend this to a friendNot good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cover would hold the track pad down so it would click randomly and would not allow the track pad to move correctly. I bought a different brand after a couple of days.
No, I would not recommend this to a friend