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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1233 reviews

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85%
would recommend
to a friend

Customers are saying

Customers regard the Bluetooth 4.0 USB Adapter very favorably, frequently praising its ease of use, Bluetooth functionality, and compatibility with various devices. Many appreciate its affordable price and reliable connections, while some experienced minor issues with software or signal strength. Positive feedback also highlights the adapter's compact size, simple installation, and good performance. A few users suggested improvements to the instructions and software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,233 reviews
  • Rated 2 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But you have to reconnect it every time you use it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    dont buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont buy this product it doesn't work with windows 7 like it advertises. Also when I tried customer support they hung up on me three times.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work at all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work, replaced it and still didn't work. Tried that one in 3 different computers and it still didn't work. Wouldn't even power up. Horrible.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Faulty product do not buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an lenovo B570. A laptop be fore Bluetooth intagration. I thought I may have got a faulty unit but as it tuns out the entier product itself never worked to begin with. Don't waste your money with this garbage.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello! Thank you for taking the time to submit a review. I'm sorry to know that this item is not performing as you expected. Remember that you can get in touch with us at http://www.insigniaproducts.com/support/contact.html or take advantage of our 15-Day Return Policy at the store. Regards, Fernanda-Insignia Products Specialist. BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Did not work for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product did not work on my computer. I could not tell if it was the product or my computer but did not find an option for support either.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there! I'm really sorry to hear that your Bluetooth adapter didn't work for you, please remember that you can always contact our support team at http://www.insigniaproducts.com/support/contact.html for any help. -Elsa Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Doesn't Remain Connected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it with a Microsoft Sculpt mouse. Doesn't work more than 5 minutes. Not sure if it's the mouse or the bluetooth adapter, but the bottom line is it doesn't work well enough to be useful.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    the device did not work for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was not happy with this product.i was not able to use this product as i thought ,so research to see if there is so other product that can to turn my laptop to bluetooth.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Could not get it to work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too complicated to install, I tried for hours to get it to work with no luck. My neighbor tried to install it and still no luck I just gave up on it.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you very much for submitting your feedback, I am sorry to read you were not able to make this work, please contact us at https://www.insigniaproducts.com/contact-us so one of our representatives can help you with the installation of this adapter. Omar S. - Insignia Products Support. BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    great idea but .......

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did everything as required but still can not get it to connect with my computer, they both was bought at the same time .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not support windows 10 so be careful when you find a cheap bluetooth special it want work with the new programs

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely TERRIBLE, DO NOT BUY!!! Avoid at all cost, there are better bluetooth USB dongles out there.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Meh idk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this for a bluetooth headset i have and it wouldn't connect to it so i returned it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth buying it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to hookup with three laptops but all in vain. Would not recommend this to anyone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Took back for refund, could not get it to download

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to take back for refund. Could not get the download to work or connect to headset.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you very much for reviewing this adapter, I am sorry to read that you were not able to work with this adapter, however I am glad to read that you were able to take advantage of Best Buy's 15 day return period. Omar S. - Insignia Products Support. BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Didn't work for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work on my Windows7 laptop. Returned to store.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Maybe it was user-error

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn't work in my laptop. Tried it several times. Plan to return it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    i need to be on line to down load but need item to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i do not like having to type so many characters to say im not happy

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, it's definitely unfortunate that you're not able to get your Bluetooth adapter working properly. Please contact us at http://www.insigniaproducts.com/support.html and one of our product specialists will be more than happy to help. Also, remember that Best Buy offers a 15 day no hassle return policy which you can take advantage of. Daniel T. - Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    not happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I plug it into my computer but it didnt work i try with the Bluetooth oxye

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    didn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had trouble with this product. and store associate couldn't help

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work with my operating system so I had to return.

    No, I would not recommend this to a friend