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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1233 reviews

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85%
would recommend
to a friend

Customers are saying

Customers regard the Bluetooth 4.0 USB Adapter very favorably, frequently praising its ease of use, Bluetooth functionality, and compatibility with various devices. Many appreciate its affordable price and reliable connections, while some experienced minor issues with software or signal strength. Positive feedback also highlights the adapter's compact size, simple installation, and good performance. A few users suggested improvements to the instructions and software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,233 of 1,233 reviews
  • Rated 2 out of 5 stars

    Insignia™ - NS-PCY5BMA Bluetooth adapter NO DRIVER

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased in the local store (about 1 hour ago) the Insignia™ - Bluetooth 4.0 USB Adapter - Black Model: NS-PCY5BMA SKU: 5655065. I arrived home - there was no driver disk included, only an inserted pamphlet, instructing one to go to the site: http://www.broadcom.com/support/bluetooth/update.php) to download the appropriate driver (by operating sytem)... would have been nice to have the drivers on disk accompanying the dongle - once installed, easier to update if needed. Still waiting to receive the download.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old adapter went out after several years. This one works perfectly.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    doesn't work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installed it on a Toshiba laptop with Windows 7. Tried paring with my Bluetooth headphones and with my cell phone, but neither device was found. Guess I will be returning it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Its good.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to turn on the device to b paired before I turned on my laptop if not, when i try to pair, my laptop goes off. worked for sometime but doesn't anymore.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Worked fine for a while - not durable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dongle worked fine at first, but it is not very durable. The plastic has worked loose from the USB plug and now the dongle does not work.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! I'm sorry that there is something going on with the USB dongle for your product, but I'd like to remind you that you can take it to the Geek Squad at your local Best Buy store for the duration of the Manufacturer warranty for more support! -Elsa Insignia Support BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Ok when Windows 10 upgrade is in place

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It had some challenges finding the program and Windows 10 made it more of an issue.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No-Go for Win 7

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the packaging clearly states it is supported on Windows 7, the drivers will not install on that version. This was confirmed with Insignia tech support. They acknowledge the issue and at this time do not have a fix although they are working on it. Insignia advised to return the item which I did with no issues at the store. Do NOT but this model if you plan on using it with Windows 7.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do NOT buy this product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 2 of these from Best Buy in Brier Creek and neither one functions correctly. Could not get them to pair and/or operate with a Keyboard or a Mouse or a headset. Downloaded the updated drivers from the web site, tried multiple computers in the office and at home. All computers are running Windows 8.1 and are completely updated. Purchased another brand, plugged it in and worked with all devices, NO Problem

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! Thank you very much for taking the time to submit a review of this product! I'm truly sorry to know that this product didn't meet your expectations. If you need any help from us, you can get in touch with us at http://www.insigniaproducts.com/support/contact.html. All the best, Fernanda-Insignia Products Specialist BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Not Impressed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device was not very user friendly to setup. very hard to download the drivers and install.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Useless

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to the website, downloaded the .zip file for the device drivers, and tried to install them several times. The installed software could not "verify" this adapter. What a waste of time. I'm using Windows 7.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, we're sorry to hear you've been having a hard time installing your bluetooth adapter drivers. Please remember that you can always contact our product experts at http://www.insigniaproducts.com/support/contact.html if you require any assistance and we will be more than glad to help you out at any time! Daniel T. - Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Works, but not well

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, but if you get the device you are communicating with farther than around a foot away it will start to slow communication exponentially to where by a foot and half you lose connection.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    READ THE 1 STAR REVIEWS

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this six months ago for a VAOI 64 bit W 10 laptop. I've spent hours trying to get it installed. I give up!! Consider a different brand.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to review this adapter, I'm sorry it caused trouble when trying to install, please contact us at https://www.insigniaproducts.com/contact-us so one of our agents can assist us with this matter. Regards, Shane B. Insignia products. BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    range is not what i expected

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    doesn't have the range of an iPod touch, and computer operations cause sound anomalies

    No, I would not recommend this to a friend