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Customer Ratings & Reviews

$14.99

Customer reviews

Rating 4.5 out of 5 stars with 687 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers recognize the Bluetooth 5.0 USB Adapter for its ease of use, broad Bluetooth compatibility, and overall performance. Users appreciate its compatibility with devices like PS5 controllers, good range, and small size. While the adapter is generally well-received, some users have reported connection issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 687 reviews
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although it did not solve what I wanted (Bluetooth driver issue), it does the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great for general use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What's good for general leaves don't recommend for gaming.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We're glad to hear the product is performing well for general use and appreciate your note about its limitations with gaming. Your input helps others make informed decisions based on their specific needs.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Best keyboard

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best keyboard the keys are so quiet.well worth my money and Best Buy made it so easy for me to get. Did an online order I could do same day pick up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    bluetooth dongle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didnt fix the problem i was looking to fix, but i think it may work for someone who bought the right thing

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mistaken purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really don’t know how well it works because I mistakenly thought I needed it. First, I have a Chrome book, second, my printer is wifi not blue tooth

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed with Mislabeled Bluetooth Device

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just found out I bought this Bluetooth device advertised as Bluetooth 5.0, but upon closer inspection and testing, I discovered it was Bluetooth 4.0. This discrepancy has led to several issues and disappointments. Misleading Advertising: The biggest issue is the false advertising. I was expecting the enhanced features of Bluetooth 5.0, such as faster data transfer rates, longer range, and improved power efficiency. Limited Range: Bluetooth 4.0 has a significantly shorter range compared to Bluetooth 5.0. I noticed frequent disconnections when moving more than 10 meters away from the device1. Slower Data Transfer: The data transfer speed is noticeably slower. Bluetooth 5.0 offers up to 2 Mbps, while Bluetooth 4.0 is limited to 1 Mbps1. Power Efficiency: One of the reasons I opted for Bluetooth 5.0 was its improved power efficiency, which is not present in this device1.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Worked for a bit then DRIVER ERROR

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did work for a while but I have not had to use it in some time since I had another headset. Today I wanted to wear my galaxy earbuds and play music from my PC instead of using the wireless headset and I keep getting driver error

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi idahofella, Thank you for taking the time to leave a review of our Insignia™ - Bluetooth 5.0 USB Adapter for Laptops and Desktops Compatible with Windows 8.1, 10, and 11 - Black . Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.

      Mariepel C.| Insignia Products
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Did not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is absolute garbage bought it to hook up my PS4 controller to my PC will not even recognize it, I tried to install different types of drivers but still could not get it hooked up don't waste your money this thing is just garbage, and don't listen to Geek Squad either I talked to the guy at Geek Squad and he said oh yes it'll allow you to Bluetooth here PS4 controller to your PC what a load of hooey, stays far away from this as you possibly can

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke After Only 3 Weeks

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Bluetooth adapter stopped working after about three weeks, just long enough to be ineligible for a return. Very disappointing experience with a product that should last longer. I would recommend looking for a more reliable option if you need a Bluetooth adapter that can hold up.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Kal3El. Thank you for your feedback. We’re sorry to hear about your experience with the Insignia™ Bluetooth 5.0 USB Adapter. We understand how frustrating it can be when a product doesn’t last as expected. Please reach out to our Insignia customer support team (877-467-4289) so we can assist you further. We want to ensure you have a reliable solution and a better experience with our products. Thank you for bringing this to our attention. - Mae | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Absolutely nightmare getting driver's load.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yea this has not been fun so far. It's been a nightmare getting the drivers to load properly so that my PlayStation 5 recognizes it.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi FgL22. Thank you for writing a review about our Insignia Bluetooth Adapter.I apologize that this adapter not been so fun for you and need to load properly. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.

      Mariepel C.| Insignia Products
      https://www.insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Cheaply made

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked good until it completely fell apart after only 4 months of purchasing.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with us. We sincerely apologize for the inconvenience you have faced with the product falling apart after only four months. It is disappointing to hear that it did not meet your expectations for durability and longevity. Your feedback is very important to us, and we will use it to improve our products and services. We appreciate your patience and understanding as we work to address these concerns and ensure better quality in the future.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Quick fix for Bluetooth!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked like a champ! Budget friendly and will get you out of a pickle if you are a bottlenecked with not having the ability of having Bluetooth on your device! Thinking of picking up multiple more as it is easier than putting in an internal device for this purpose. Works good on my workstation at work and at home.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    A Bluetooth USB Adapter for all your needs!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to buy two of these Bluetooth USB Adapters. One was for my mother's laptop when it's Bluetooth wasn't working right. The other was for my Desktop computer when I discovered that it didn't have Bluetooth. In both cases, these adapters saved the day. My mom's laptop now has better Bluetooth reception while my desktop can now support my wireless headphones. Hopefully, I won't have to get another one, but if I did need to get one, Insignia will be my first choice.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    A simple Bluetooth receiver!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the Bluetooth adapter I use for my desktop, and it works so well I bought another one to use on my laptop! (It’s weird that said laptop didn’t already come with Bluetooth functionality and needed it added, but whatever.) Setup on recent Windows computers (which is the only OS I have reference for) is pretty easy, instructions are included in the package. Setup on older Windows computers is trickier because you may be missing some drivers for some Bluetooth devices, but a quick online search should turn them up and get everything working!

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Range

    Rated 5 out of 5 stars

    Easyvto use and setup

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Bluetooth adapter proved to be a game-changer for my device. Setting it up was a breeze – simply plug it in, and it's ready to use. The seamless Bluetooth connectivity enabled hassle-free pairing with my devices, offering a reliable and stable connection. Its compact design makes it convenient for on-the-go use, and the impressive range ensures flexibility in device placement. A must-have accessory for anyone looking to effortlessly add Bluetooth functionality. Highly satisfied with its performance and simplicity.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Super easy to use. Works well!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean not much to say. Worked as intended. Let me connect my 11 year old WII remote to my computer to let me play super mario bros. Worth every penny. I do want to put in that I didn't need to install any drivers for this but I think that is because I already installed the Bluetooth drivers a coupple months prior to this. Just make sure to always check if you need the drivers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Range

    Rated 5 out of 5 stars

    bluetooth adapter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bluetooth adapter for computer. Has great range and works like a charm

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Insignia Customer, thank you for sharing your feedback with us. We’re glad to hear the Insignia Bluetooth 5.0 USB Adapter is working like a charm and delivering great range for your computer. It’s great to know it’s been a reliable and effective upgrade for your setup. We appreciate you taking the time to share your experience. Sam | Insignia BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what it’s supposed to do and it’s easy without any extra downloads. Just plug in and go.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    small and capable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is small and capable. it is used on a mini-pc to connect a variety of items. these include a keyboard, mouse and headphones. So far, most excellent!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Buy!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally think if you have not upgraded to bluetooth 5.0 you definitely should. Cause this one is a great price and connects to all devices so quick and has no hiccups. This adapter is GREAT i would definitely go with this one.

    I would recommend this to a friend