Customer Ratings & Reviews
- Model:
- NS-PA3BT5A2B22
- SKU:
- 6500986
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers recognize the Bluetooth 5.0 USB Adapter for its ease of use, broad Bluetooth compatibility, and overall performance. Users appreciate its compatibility with devices like PS5 controllers, good range, and small size. While the adapter is generally well-received, some users have reported connection issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Great Product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Bluetooth usb. Very easy to use. Plug and play
I would recommend this to a friend Works like it should
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a bluetooth dingle and gives you bluetooth no issues if you need bluetooth get it
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi GOODf00l,
Thank you for your feedback! We're glad to hear that the Insignia™ Bluetooth 5.0 USB Adapter is working well for you and providing the Bluetooth connectivity you needed without any issues. Your satisfaction is our priority, and we're here to assist if you have any questions or need further support. Patricia | Insignia Support
- Pros mentioned:Overall performance
Good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.**************************************************
I would recommend this to a friend Works ok
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works ok. The issues are on Playstation's side as i am using it for psvr2 on pc
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review of the Insignia™ - Bluetooth 5.0 USB Adapter! We're glad to hear that it works okay for you, even though you're experiencing some issues on the PlayStation side while using it for PSVR2 on your PC. Your feedback is valuable and helps us understand our customers' experiences better. If you have any questions or need further assistance, please feel free to reach out. We appreciate your support! Ivy | Insignia Support
Quick easy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick fast and easy purchase Glad I came in to grab it.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks for the great feedback! We're glad to hear your purchase of the Insignia™ Bluetooth 5.0 USB Adapter was quick and easy—and that it met your needs right away. It's always great when tech solutions are that seamless! If you ever have any questions or need support, we're here to help. Thanks again for choosing Insignia! Ivy | Insignia Support
Works
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I works on a older HP Compaqu Elite. The bluetooth devices are a pair of Sentry BT957 earbuds. Took a bit of fiddling with the sound settings on the win 11 operating system to get it to work but it did. Does not have the best reception aound corners but that may be the falt of the earbuds.
I would recommend this to a friendPC Bluetooth adapter
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Good quality and price. It solved our need.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi FranGH,
Thank you for the kind words! We're so glad to hear the Bluetooth adapter met your needs with both quality and value. It’s always great when a simple solution works exactly as expected! Patricia | Insignia Support
USB
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Blues took devices to add devices with no wires is a breeze
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, Nickystyx3, for the great feedback! We're glad to hear the Bluetooth adapter is making it easy and seamless to connect your devices wirelessly—it's always exciting when technology simplifies everyday tasks so effortlessly. Your experience is truly appreciated! Jeth|Insignia Support.
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just plug and play. Easy to setup in windows 10 and a great value.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, MichaelC, for your review! We're happy to hear that the Insignia™ Bluetooth 5.0 USB Adapter was easy to set up and offers great value. Plug-and-play convenience is always a plus, and we appreciate you sharing your experience. Hope you continue to enjoy seamless connectivity! Ivy | Insignia Support
- Pros mentioned:Bluetooth
Hardware works fine. Lack of driver support is atr
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works better than my on board Bluetooth but the fact that there are no actual drivers available. Easy to find makes it terrible. I had to uninstall from Windows 11 a few times and choose a generic driver.
I would recommend this to a friend Be careful... hit and miss result
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked for a short time, but then it stopped responding. My PC's built in Bluetooth would not support a v5.4 headset device, so I needed something that would. This adapter worked for a short time, but now it cuts out when using any microphone function. Disappointing. I have replaced it with a different brand and things are working again. Maybe you will have better luck with the Insignia adapter, but for me it has stopped doing what I need it to do.
No, I would not recommend this to a friendBluetooth
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a wacom tablet and I needed the Bluetooth device to connect it to my school computer. It didn't work
No, I would not recommend this to a friendBluetooth
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still going strong great product for being so small..very reliable
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review, AuskiaC! We're glad to hear that the Insignia™ Bluetooth 5.0 USB Adapter is still going strong and proving to be reliable despite its small size. Enjoy the continued performance!
- Shiela | Insignia Support
Plug and Play - Reliable Connection
|Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Bought this for an event to connect to a very old laptop. Held connection perfectly without a single hitch. Quality is great and stable.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi John! Thank you for your positive feedback on the Insignia™ - Bluetooth 5.0 USB Adapter for Laptops and Desktops Compatible with Windows 8.1, 10, and 11 - Black. We’re delighted to hear that it served your needs perfectly at the event, connecting to an older laptop without any issues, and providing great and stable quality.
Your satisfaction is our top priority and we are committed to providing high-quality products to our customers. We appreciate your support and look forward to serving you in the future. |Angelica| Insignia Support| https://www.bestbuy.com/site/insignia-bluetooth-5-0-usb-adapter-for-laptops-and-desktops-compatible-with-windows-8-1-10-and-11-black/6500986.p?skuId=6500986
- Cons mentioned:Connection
Good for price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as intended. Seems to break out a little once in a while even at short range. Range is not far before breaks off entirely.
I would recommend this to a friend Did not work
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of money. Did not work. I was not able to use it to replace the missing one. I brought the laptop in to the GeekSquad and brought the mouse and the keyboard. The adapter disappeared. I was told to purchase this one but it did not work.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Insignia Customer! Thank you for sharing your experience with us. We’re very sorry to hear that the adapter didn’t work for your setup, especially after you were advised to purchase it as a replacement. We understand how frustrating it is to lose an original accessory and then have the replacement not function as expected. If you need any assistance or help please feel free to reach out directly at 877‑467‑4289 or insigniasupport@bestbuy.com. Thanks for choosing Insignia products.
Mueez | Insignia
Added bluetooth to pc
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked perfectly to setup pc with bluetooth connectivity.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi AnthonyR, thanks for sharing your experience! We're thrilled to hear that the Insignia™ Bluetooth 5.0 USB Adapter worked perfectly for setting up Bluetooth connectivity on your PC. Enjoy your wireless freedom!
- Shiela | Insignia Support
So glad I bought this
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was having trouble with my Bluetooth devices, and i purchased this after speaking with their computer tech. I am so glad I took the chance…now there aren’t any connection issues on my computer.
I would recommend this to a friendXbox elite controller
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used this for connecting my Xbox elite controller I was not getting a good Bluetooth connection before. With this it works perfectly.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your feedback! We're glad to hear that the Insignia™ Bluetooth 5.0 USB Adapter has improved your connection with your Xbox Elite controller. It's great to know that it's working perfectly for you now. If you have any other comments or questions, feel free to share. Happy gaming! |Angelica| Insignia Products| https://www.bestbuy.com/site/insignia-bluetooth-5-0-usb-adapter-for-laptops-and-desktops-compatible-with-windows-8-1-10-and-11-black/6500986.p?skuId=6500986
- Pros mentioned:Bluetooth
Usb/Bluetooth
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a Bluetooth usb that i use for connecting stuff to my pc
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback on the Insignia™ Bluetooth 5.0 USB Adapter! We're glad to hear that it's working well for connecting your devices to your PC.
If you have any questions or need further assistance, please don't hesitate to reach out. We're here to ensure you continue to have a great experience with your Bluetooth adapter! Rolf | Insignia Support https://www.bestbuy.com/site/insignia-bluetooth-5-0-usb-adapter-for-laptops-and-desktops-compatible-with-windows-8-1-10-and-11-black/6500986.p?skuId=6500986