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Customer Ratings & Reviews

Your price for this item is $14.99

Customer reviews

Rating 4.5 out of 5 stars with 620 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers value the ease of use, reliable Bluetooth connectivity, and compatibility of this USB adapter. Many appreciate its small size and performance, noting that it works well with various devices and operating systems. While some experienced occasional connection or signal issues, the overall feedback highlights its affordability and effectiveness. The adapter's strong range and simple installation are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 620 reviews
  • Rated 1 out of 5 stars

    Return policy is horrendous.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was 2 days late returning this item, which was unopened, and unused. I will not be going back to best buy for anything else.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after 5 days... It would turn on and off randomly. Would not recommend

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Sammi! It is very unfortunate that you experienced this with your purchase, but this is an isolated situation. You may process a return and exchange as long as it is within the 15-day period. Make sure that once you come to our store, bring in the item together with the proof of purchase and the card that you use to purchase it.

      JC | Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    I bought for my nc bose 700

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my nc700 bose headphones and it didn’t work im going to return them tomorrow.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work for me

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work connecting my logitech keyboard. I just might have to get a USB specific to this manufacturer.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, thanks for your review. 1. Make sure NS-PA3BT5A2B22 already installed and work fine.. 2. Please make your Logp keyboard has Bluetooth connection function, or missed your keyboard's USB receiver. 3. NS-PA3BT5A2B22 is Bluetooth adapter, just connect Bluetooth device to computer. BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Not worth It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very useful, didn't work for even BestBuy brand.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Black and bluetooth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will not pair with any of my bluetooth devices tried several times with no go on any device

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi JamesG! 

      Thank you for taking the time to review our Insignia - Bluetooth 5.0 USB Adapter for Laptops and Desktops Compatible with Windows 8.1, 10, and 11 - Black, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Monday to Saturday 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.  

      Insignia Support
      Alvin
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    no driver!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not working with windows 11! Even asus or windows drivers do not solve the problem.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt work as advertised driver couldnt install on my pc. Im very tech savy and coukdnt get it to work

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, thanks for your review. ensure your PC or laptop are Windows platform, because this adaptor only works on Windows platform, and ensure the Windows Update function enabled with internet is available. BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Would not recommend

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got tgis when a laptop loat bluetooth. Never could get this to work on that laptop.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    What?

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What kind of Bluetooth USB adapter requires Windows Only to run? This one!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi jwelch73,

      Thank you for the review. I do apologize if you did not like the product. For us to fix the issue please give us a call at 888-237-8289.

      Insignia Support,
      Renee BBY-ExBrand_Insignia

  • Pros mentioned:
    Compatibility, Range

    Rated 5 out of 5 stars

    Very useful for living room PC gaming

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to use a wireless PS5 controller on my PC so I could play GOW/TLOU/Story-driven games in my living room. It has a pretty effective range of ~15ft with very little latency (~5ms) so pretty on-par with console gaming. Price was consistent with other adapters, and no issues! Plug in, automatically downloads necessary drivers, quite idiot-proof (can confirm)!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Range

    Rated 5 out of 5 stars

    Easy install, works perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was getting fed up with using a long headphone cable for my desktop work computer that doesn’t have Bluetooth. This device was installed easily on Windows 10 once I located the correct driver on their website. Pairing with my headphones was simple and I can now roam around my office without getting tangled up. Really pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Worked great with my gaming PC

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very cheap and worked great for my windows 10 gaming computer without a built in Bluetooth chip. I used it to pair game remotes to my computer and I’ve had no issues so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bluetooth adapter

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very small and easy to use and setup. My pc’s Bluetooth was broken and this took me not even 5 minutes and it had Bluetooth again.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    WORKS! Gives you Bluetooth to devices!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple, works, and has nothing to install, it comes ready to use. I recently lost the USB receiver that came with my Logi MX Keys, but needed to connect this via Bluetooth, which my old PC did not have the capabilities for. Plugged this and immediately found all of my Bluetooth devices without having to make large upgrades. Simply amazing, glad I took the chance even though the associate told me it couldn't be done.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Bluetooth

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works great.I works great with my wireless controller for my PS4 on my computer . I should have bought the device sooner

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Pretty great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. no problems so far. was really easy to install. all i had to do was plug it in. i don't think i had to download any drivers either.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Plug and Play

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug-and-play no set up. I just plugged it in the back of my pc and paired my controller and headphones to it and it works like a charm.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Very easy to use and put together.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work instantly, bought this so I could use my Xbox One controller on my computer. I'm sure I'll find other uses eventually.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Great attachment & connection for my laptop.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good. Attaches well with laptop and craft machine.

    I would recommend this to a friend