Customer Ratings & Reviews
- Model:
- NS-PNM72B-WH
- SKU:
- 5579116
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers recognize the Bluetooth Laser Mouse as easy to use and set up, with positive feedback on its Bluetooth connectivity, reasonable price, and compact size. Many appreciate its sleek design and compatibility with various devices, while some find the scroll wheel less than ideal. The mouse is also praised for its lightweight feel and generally good performance and battery life.
This summary was generated by AI based on customer reviews.
stopped working
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought Feb 2020, by September 2020 stopped working. Tried several brand new. batteries...nothing. Very disappointed
No, I would not recommend this to a friendIt's flimsy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse feels like it's going to come apart at any minute.
No, I would not recommend this to a friendNick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse is a very poor product and feels cheap and loose.
No, I would not recommend this to a friendbad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was good for a few weeks, later, it was disconnected multiple times and cannot even click the curser.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Crystal!
Thank you so much for taking your time to write a review about our Bluetooth Laser Mouse. We know how frustrating is when a bluetooth mouse stops working properly, and we are sorry for this situation. Please allow us to assist you further by contacting us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Horrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried everything to make this mouse work smoothly. I do not recommend it's very frustrating
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for sharing your experience with our Bluetooth Laser Mouse. We know how annoying is that your mouse did not work smoothly. We would love to assist you further in this case, so please feel free to contact us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Poor quality
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality. Kept losing Bluetooth connectivity. Wheel did not work either.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!
Thank you very much for letting us know about your sour experience with the Insignia Bluetooth Laser Mouse. This is totally not the experience we wanted for you. Please, contact us so we can get you the best help.
Gaby G. Insignia Products | https://www.insigniaproducts.com/contact-us
bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This stopped working after it was dropped from about 8 inches onto a desk. Ended up buying a better one.
No, I would not recommend this to a friendDoesn’t stay connected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse doesn’t stay connected I have to connect it each time
No, I would not recommend this to a friend- Pros mentioned:Price, Size
Check your expectations- totally passable!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This, for the price, is a fantastic mouse. Keep your expectations in check and you'll be pleasantly surprised! Is this an Apple Magicmouse? No. Is this a super cheap alternative that pairs easily to wireless device for convenient UI interaction? TOTALLY. I'm using this on a Google Pixelbook to navigate easily from a desk and I've been delighted with it's size (easily portable- throw it in your laptop bag and you're good to go), it's form factor, and it's price point. It doesn't feel overly cheap despite the removable top portion being entirely one piece plastic. The top portion lifts off for your batteries (included, btw), while the bottom piece (also plastic) has really nice mouse sliding pads that feel responsive and smooth on a mousepad. The mouse tracks reasonably well and I've had no misclicks. There's a single pairing button on the bottom that you need to hold in to initiate pairing mode as well as a sliding switch to turn the mouse on and off. The mouse wheel is the achilles heel of this device. It is awkwardly shaped, wonky as it clicks through the scroll motion, and is a little slow. Beyond that- I have NO problem recommending this to anybody looking for a cheap Magicmouse lookalike. Pick one up and try for yourself. I think it's tremendous value.
I would recommend this to a friend Worst Most EVER
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't waste your money on this unless you want to buy batteries once a week.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for reviewing our Bluetooth mouse. I completely understand how disheartening it is when our newly purchased items do not live up to our expectations, so I will like to ensure you are given an appropriate solution by contacting us at the link below so we can review your case a bit further.
Itzel I. - Insignia Support. https://www.insigniaproducts.com/contact-us
less than 3 months and already not working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.change batteries and still not connecting to the computer ...do not recommend it at all
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, If the product suddenly stopped working, I would advise you to contact one of our phone agents, that way we can troubleshoot the mouse or check other options. Our agents are here for you from 8am to 9pm CT, this is the phone number you need to call 1-877-467-4289. Carlos O - Insignia support.
It does not work. I will be returning it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item does not work. It will not connect to the keyboard.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi.
I'm certainly sorry you had to deal with this inconvenience. I honestly hope our crew at the store took care of this seamlessly and you could enjoy your product fully.
Carlos V. - Insignia Support.
https://www.insigniaproducts.com/contact-us
- Pros mentioned:Design
Great Alternative for the Apple Magi Mouse
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had been needing to replace my magic mouse for my iMac as it had been giving me problems but I didn't want to pay the $80 for the apple one. I happened to see this at BestBuy while browsing and picked it up to try it out with the intentions of returning it if it didn't meet expectations. This mouse has well surpassed any expectation I had. Some reviewers say it feels flimsy and like it's going to break. Have any of you held an apple mouse? The Insignia mouse feels much more solid and durable to me, plus the design to allow the top to come off to replace batteries is better than Apple's. Overall I enjoy this mouse better than the apple magic mouse and WAY better than the wired mouse that they sell. It doesn't have the multitouch features but I for one find the multi-touch to get in the way more often than I actually use it. This track wheel on this mouse scrolls up and down and can do side-scrolling when track wheel is pressed.
I would recommend this to a friend - Pros mentioned:Ease of use
not that great at all
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse is clunky. Right handed users will constantly hear a clicking noise, but no action takes place. You have to click more than once a lot to use this mouse. It was easy to install on a Win10 OS, however using the mouse causes you to have to do more work than using other mice. A lot of times you feel like you are using the left click function only to have the right click option pop up. After two days of using this mouse I am left frustrated and will be returning it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for your feedback on this Ultra Slim Bluetooth Mouse. Please remember that if you are dissatisfied by the product, you have a 15 day return period at the store that you can take advantage of. Sincerely, Louie L. Insignia Products.
Attractive; but often won't connect after timeout
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have paired this mouse with a MacBook Pro. It paired right away and worked exactly as expected. However, after the mouse times-out (goes to "sleep"), about half the time no matter what I do it will not connect. Click both buttons, wiggle the mouse, click the wheel...nada. Dead as a doornail. I have to remove the mouse from Bluetooth preferences, press the pairing button on the mouse and re-pair it to get it to work. Thanks can't be normal?
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Steve,
Thank you for writing a review for our bluetooth laser mouse. I apologize for the inconvenience that you have experienced with this mouse, I understand that a new product should not have this kind problems. In this case we can help you with this situation, we only need you to contact our customer service agents, I will leave a link below where you can find the information to contact them.
Carlos O - Insignia support.
https://www.insigniaproducts.com/contact-us
If you have a Mac, don't waste your money.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely trash product. The first day it disconnected about four hours into my work day and would not reconnect. Tried again the next day and disconnected two hours later. Will be returning. Waste of money
No, I would not recommend this to a friend