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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 307 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are impressed with the ease of use, typing experience, functionality, and affordability of the Chat Pad Controller Keyboard. They appreciate how it enhances communication and simplifies text input in games and streaming apps. However, some users have concerns about the small button size, the requirement for a dongle, occasional connection issues, and the overall build quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 307 reviews
  • Rated 5 out of 5 stars

    This product is great replacement for the OEM.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great replacement for the OEM.……….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my grandson. He is very happy with it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Awkward keyboard layout

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my thumbs are too fat and I press three keys at a time when trying to type. i can barely type a grammatically correct message on the fly i have to take my time as the keys are too sensitive. when i glide by keys it actually types gibberish. it has trouble syncing with the xbox sometimes. overall decent product it does what its supposed to do but typing with the xbox controller is faster for me to get a coherent message across.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works great.... when it's supported.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works great when it works but some apps and games it simply isn't supported.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insignia Chat Pad controller for xbox series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected, though wish it didnt need to have to use the USB receiver as my keypad from my old xbox didnt need it to work. Works just fine though.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 3 out of 5 stars

    Keyboard

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The idea of it was cool but its just to large and uncomfortable to hold the controller when attached. So it sits in the drawer.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Requires the dongle

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works but I wish you didn’t need the dongle. A little weirdly molded but not the end of the world.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! I will definitely recommend this to others.

    I would recommend this to a friend
  • Cons mentioned:
    Usb

    Rated 3 out of 5 stars

    Cheap but does job.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels cheap. Does the job. Make sure you don’t lose the usb to connect to the Xbox.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    xbox keypad

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to chat with role playing games with friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series accessory

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very accessible , staff very polite and accurate with device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keyboard

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great keyboard looks great enjoy it thanks bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge help

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me tell you, folks, this Xbox keyboard, it's a tremendous piece of technology. Absolutely tremendous. No one makes keyboards like Xbox, believe me. I've tried other keyboards, and let me tell you, they don't come close to the quality of this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Made life easier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    made my life easier especially when I be playing online

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great chat pad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greeat chat pad. Makes communicating on xbox one a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life saver

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It work perfectly and fits my controller very well. Have no problems with it at all..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Glitch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product quality feels great but when i tried to type certain words it does not type in correctly

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft brand is discounted, but this is also good to have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bright and reliable keyboard.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than any online ordered keypad. Bright enough to illuminate your whole face!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Surprisingly good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this one because I could not find the original made by Microsoft anyway, after using it for a while it was just as good if not better.

    I would recommend this to a friend
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