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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 309 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are impressed with the ease of use, typing experience, functionality, and affordability of the Chat Pad Controller Keyboard. They appreciate how it enhances communication and simplifies text input in games and streaming apps. However, some users have concerns about the small button size, the requirement for a dongle, occasional connection issues, and the overall build quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 309 reviews
  • Rated 4 out of 5 stars

    Surprisingly good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this one because I could not find the original made by Microsoft anyway, after using it for a while it was just as good if not better.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Power hungry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you chat a lot —-Handy for times I need a keyboard. Drains controller battery very fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft brand is discounted, but this is also good to have it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Takes getting used to

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The world of touch screens have made type pads like this a bit uncomfortable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    gooood little guy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good for what it is, i use it everyday, buttons are bit mushy, but you adapt quick to it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inexpensive and great quality. I’ve been using this product on my xbox controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great add on for xbox.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great add on for the xbox. I found it much better than on screen kb.

    I would recommend this to a friend
  • Cons mentioned:
    Usb

    Rated 3 out of 5 stars

    Not to bad but has usb dongle

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its pretty good but unlike the 360 keyboard this needs to be plugged in via usb dongle..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty darn good. Christine on fire!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty Good USB Chat Pad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very tactile feel and high quality. The USB adapter is a little disappointing but it makes it work much faster for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keypad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it it is pretty neat to use on an Xbox controller

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and lights up, but the keys arent like a normal keyboard so i mess up typing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Functional but sensitive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes the buttons dont click in sequence but still nice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband enjoys using this. Much more convenient than having to toggle back and forth.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like it should, gets in the way a bit when playing, but overall great product!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Effective and useful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did the job. Makes searching and navigation easier

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Why not?

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impulse buy but overall not bad. Feels sturdy and doesn't affect how you hold the controller.

    I would recommend this to a friend
  • Cons mentioned:
    Usb

    Rated 2 out of 5 stars

    Find a Non-USB keypad.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very clear when looking at the product in-store that it requires a usb dongle. With very limited usb ports on the XBox Seres X, this is a problem. The XBox branded keypad from Microsoft just used the controller interface and I don't see why this product can't do the same.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for writing a review about our Chat Pad Controller Keyboard for Xbox Series X, Xbox Series S & Xbox One! We understand you are experiencing issues with your unit. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.

      Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Xbox adapter keyboard

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good chat adapter for talking some friend smack lol

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Its okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool. Only works when in a game and needing to type a message

    No, I would not recommend this to a friend