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Customer Ratings & Reviews

Model:
NS-MGC200BK2
SKU:
6465463
Your price for this item is $269.99
Clearance
The comparable value price is $449.99

Customer reviews

Rating 4.6 out of 5 stars with 319 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are raving about the Compact Massage Chair's affordability, with many emphasizing that "you can’t beat the price." They also appreciate its compact size, describing it as "a compact massage chair that doesn't take too much space." Comfort is another highlight, with users saying it "fits perfectly" and is "comfortable for daily use." While the massage function receives positive feedback, some customers find the size limiting.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-319 of 319 reviews
  • Rated 3 out of 5 stars

    5 out of 10

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not dig into the back hard enough for me. Would have chose a different model for the strength had I tested it prior

    No, I would not recommend this to a friend
  • Cons mentioned:
    Size

    Rated 2 out of 5 stars

    Chair

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good but the size was not what i expected my 7 year old fit not me i am 6 ft

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for writing a review about our Compact Massage Chair! We understand that you won't fit on the unit. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.

      Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good one for the budget. Works fine and only missing thing is massage for the leg

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great item

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my sister my sister loved the chair thank you

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 1 out of 5 stars

    Too small

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chair is not suitable for an adult. Best description I can give it’s more like a kid’s gaming chair. I would not recommend this chair for an adult.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Very compact

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit small and too arched in …cant really feel the massager and when you adjust your back to try it just hurts. If i could return i would. ☹️

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for writing a review about our Compact Massage Chair! We understand that you're having issues with your unit. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.

      Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Cons mentioned:
    Size

    Rated 1 out of 5 stars

    Way smaller than the picture

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed in this chair only good for a child

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    You get what you pay for

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For Occasional use only. Doesn’t have speed control

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi ApoorvaN,
      Allow me first to thank you for taking the time to share your feedback about our Compact Massage Chair and believe us that your comments will help us to deliver you a premium quality in our products. Do not hesitate to let us know if you ever need any help with it, remember that we are here for you and we are going to do always our best to assist you. For more questions and product support you may contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT.
      Chelsea
      Insignia Support
      http://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Pros mentioned:
    Massage quality
    Cons mentioned:
    Size
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Nice Massage

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Insignia massage chair gives a nice massage. It is compact, meaning made for small body sizes. As a 5'4" female it fits me great but it a bit low to the ground. The chair does not have feet and sits directly on the floor making it a little difficult getting in and out of as my body ages and has aches and pains. I suffer from sciatica-lower back/butt pain-and this chair has given me some relief. The chair controls offer 3 kinds of massage-kneading, knocking and synchronized with both. I prefer the automatic option that does the whole body - upper and lower. The chair is made of a polyurethane leather that is durable. No assembly necessary other than plugging it in-super easy! There is a head cushion that can be adjusted with velcro for your comfort. The chair isn't the most stylish piece of furniture therefore I keep it in my office and not out where for others to use/see. The controls are on the inside of the right arm and easy to change while the chair is in use. My only con against it is that it's compact size does not allow for my husband or adult children to use it with comfort. Oh well, more massage time for me!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Massage chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasnt for me. It worked as it suppose to. But it was too hard and boxy.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Massage chair

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used a lot of massage chairs costing up to several thousands of dollars. This might not have all those features, but it's small, mighty, and gets your back, neck, and glutes very well!! Best money I spent in a long time!!!!

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    It is compact!!!!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Insignia Compac Massage Chair, is a great little massage charm. perfect for those people who are maybe under 220 lbs(or smaller body build). If you have a bigger body build look for a bigger chair. Overall after using the chair for several days I love it. You are able to feel the rollers from your low back all the way up to your neck. The massage portion for the buttocks is pretty decent. I come with a long enough power cord however if you do not have a plug nearby you will need an extension. The pillow by the back of the head you can flip it up and you can feel the massage more on the upper back lower neck are. Controls are mounted on the inside of the leg area making it difficult to control them while sitting if you have big legs, but it does have different massage options available. The chair is not to heavy so it is easyt to move around. Pros: You are able to feel the massage, it gets all the areas from you lower buttocks to the upper neck area, not heavy, Cons: Not made for bigger people, controls on the inside next to your leg.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 3 out of 5 stars

    Good option for those with limited space

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this in hopes of helping alleviate some pain for family member. Sadly it just would work for them. It sits quite low to the ground and isn't the most comfortable to sit in. The seat is only about a 14" off the ground which is quite low. It's slightly reclined to help, but I think still it's too low. There was also another problem with it, I don't know if it was an error in the manual, but it states that the chair cannot be operated if someone is on Oxygen, which the person that was going to use this is. This becomes a deal breaker because they cannot use the chair as they are on Oxygen. Those issues aside, the positives are that it's easy to setup as there's no assembly required. The box seemed daunting along with the supposed weight, but it was quite easy for me to unbox and maneuver to it's residing place. I do wish that the power cord had been a bit longer, it appears to be roughly 6 feet, so if you're intending on placing this in the middle of a room, you're going to need a longer cable, or find a closer outlet. The modes I can't really speak on as I'm personally too large for the chair and my family member was only able to use it very briefly after I unboxed it due to it being too uncomfortable. If you're looking for something for someone shorter this is probably a great massage chair, but if you're over 5'7" you're going to need something larger as it just sits too low.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    I love back massages. So does she

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Had one like it after the divorce. I'm still smiling

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 2 out of 5 stars

    Decent if you can grab on sale

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its no different than just putting a pad massager on a chair. Pretty small and feels cheap. Weak massager features as well. Sounds funny when it gets closer to your head. Overall if you have the money to waste go ahead, if you dont have the money to throw around I would save up and buy a little nicer or just avoid in general.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello GuyR,

      Thank you for the review. We do apologize if you are not satisfied with the product.
      Please feel free to contact us at 1 (877) 467-4289 Daily 8am - 9pm CT, and we will gladly assist you in the best way possible.

      Renee,
      Insignia Support BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Its fine for rhe price i paid

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for deal of the day. Its small, which is good, but it kinda hurts! Im not a huge person and can hardly stand to sit it it at times! And its really repetitive on how it massasages. You are going to have to move around the chair to hwt different areas done.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome chair

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great chair was a gift for my son waiting to get one for myself

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Loving it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought it for my daughter and she uses it everyday....she loves it!

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 1 out of 5 stars

    Small chair

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The. Hair is for kids, pretty small, and I can't fit in.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for taking the time to review our Insignia™ - Compact Massage Chair , I understand how exciting a new purchase can be and how upsetting it is when things don't work as expected, that's why I would kindly ask you to contact us if you ever encounter another issue with your product, we'll be more than happy to provide any needed assistance.


      Insignia Support
      Irene
      www.insigniaproducts.com/support BBY-ExBrand_Insignia