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Customer reviews

Rating 4.1 out of 5 stars with 589 reviews

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  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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81%would recommend to a friend

Customers are saying

Customers express satisfaction with the easy setup, HDMI output, picture quality, and price of the Digital to Analog Converter Box with HDMI-output. They appreciate that it works well with various antennas and are pleased with its overall performance. However, some users have concerns about the remote control's sensitivity and compatibility issues with certain devices like Roku.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 589 reviews
  • Rated 2 out of 5 stars

    Didnt work that great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised the signal was weak, and unfortunately it didn’t work that well as advertised.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Useless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This box does not do what the product description says.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return this. I just didn't like it. I got a better picture from an antenna that was easy set up.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected everything together and it didn't do what it was supposed to. I could pull up the menu but that's about it. No channels, no video or audio conversion. Was disappointed with this purchase.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      I am certainly sorry to read the converter box was not working for you, I know it is not nice when something like it happens. I hope you can see this message, let us help you, follow the link at the end and one of our agents will gladly help you out.

      Alfredo L - Insignia Support

      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Product not needed.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Associate wasn't familar with product so ended with a purchase not needed.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not all that. It has very limited reception

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for Cable TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Explained to Best Buy sales person we needed a digital to analog box for Spectrum Cable TV. He sold us a box that only works with an antenna. We had to return the box unopened. Very disappointed with Best Buy. The D to A convertor is probably a great unit when connected to an external antenna.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Doesn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont waste your money on this its junk. Returned mine

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't work at all for me

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hooked up a coaxial input expecting it to be able to detect the system connected, it found nothing. No manual options at all, if it doesn't pick it up during the scan forget it. This is going back to the store. It's a shame, was really hoping it would work.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there,

      Thank you for taking the time to review our Digital to Analog Converter Box with HDMI-output. I understand it didn't work and that can be disappointing. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us.

      Insignia Support
      Miguel C.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Not good converter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this product because it did not served the purpose as a converter

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Limited channels

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Limited channels and fuzzy picture. It seemed to have interference with reception.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! Thank you so much for your honest review of this Digital to Analog Converter Box. If you ever need assistance, please contact us: https://www.insigniaproducts.com/contact-us. Louie L. Insignia Products. BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Didn't work for what I intended it for.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could only get only 3 local channels. I can get that with a digital antenna.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Was not compatible w/ my cable provider

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately this was not compatible with my cable provider

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking to replace the Comcast DTA box on a smart tv here in Florida. Unfortunately Comcast's signal thru my house cable cannot be used by this DTA box. Use Comcast's box or try ROKU stick which I'm trying but need Antenna to get local channels. Free TV is a challenge .

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Did not work for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not meet my expectations or perform as described

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! Thank you so much for your honest review of this Digital to Analog Converter Box. If you ever need assistance, please contact us: https://www.insigniaproducts.com/contact-us. Louie L. Insignia Products. BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Very poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buttons skip or perform wrong function. Also, voices sometimes do not match mouth movements.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Timo,

      Thank you for providing us this feedback on the converter box, I understand that having these functions not working can be difficult so that is why I recommend that you contact us as soon as possible.

      https://www.insigniaproducts.com/contact-us
      Brian C. -Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Useless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was totally useless. Was difficult to hook up and did not do what the salesman said it would do. Was very disappointed with this devise.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      Thank you for taking the time to share your experience. I am sorry we could not meet your expectations with our converter box, please get in contact with us and rest assured we are going to do our best to assist you. Let us help you.

      Alfredo L - Insignia Support

      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Didnt't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The box worked, but I didn't get as many channels as I did before I got this box. Back to the store it went. Definitely didn't get all the channels it said I was going to get.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Antena tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy this I bought like 2 of them already there’s a malfunction as soon as you get the channel 6 it freezes and there’s nothing you can do about it .

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for writing this review about our Digital to Analog Converter! We know how frustrating is that your channel freezes. We would love to check this situation further with you! Please feel free to contact us at the link below!

      -Angelica G. | Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Terrible Converter Box - Dead Within 2 Months

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Major design flaws. However, the worst flaw is that it will not work more than 2 Months - either by remote or box manual buttons. No More "Insignia' products for me

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, Raymond.

      I certainly apologize about the situation with your Converter Box. The unit is designed to work properly for more than 2 months and I would really love to provide you with alternatives for your product. This is why I kindly as you to reach us at https://www.insigniaproducts.com/contact-us so we can properly assist you.


      Cesar G. - Insignia Support BBY-ExBrand_Insignia