Customer Ratings & Reviews
- Model:
- NS-DXA3
- |
- SKU:
- 5449400
Customer reviews
Rating 4.1 out of 5 stars with 589 reviews
(589 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.0
Rating 4.0 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers express satisfaction with the easy setup, HDMI output, picture quality, and price of the Digital to Analog Converter Box with HDMI-output. They appreciate that it works well with various antennas and are pleased with its overall performance. However, some users have concerns about the remote control's sensitivity and compatibility issues with certain devices like Roku.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Don't do it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing died 20 days after my purchase. Of course I couldn't return it by then. Just stopped powering on after I turned it off to go to work.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Greetings! Thank you for taking the time to write a review about this converter box. For more help with your concern, please contact us here: https://www.insigniaproducts.com/support. Best, Fernanda B. Insignia Support.
Rated 1 out of 5 stars
OK PRODUCT I GUESS!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.WAS NOT WHAT I WAS LOOKING FOR. I WAS TRYING NOT TO RENT A BOX FROM THE CABLE CO. FOUND OUT THIS PRODUCT WAS FOR ANTENNA USE ONLY. WRONG ADVICE.
I would recommend this to a friendRated 1 out of 5 stars
limited channels obtained
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this digital-to-analog-converter box only retrieved 3 channels out of 16 available, therefore useless.
No, I would not recommend this to a friendRated 1 out of 5 stars
Wrong item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was sent the wrong item. Will I be able to return this item cause I don’t need nor did I order it
I would recommend this to a friendRated 1 out of 5 stars
Need antenna
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this item because two sales associates of yours said I could connect this box to my Spectrum cable. Doesn't work that way.
No, I would not recommend this to a friendRated 1 out of 5 stars
It is difficult to review this item as I have not
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In order to use this box you must have an antenna. I have tried 4 different antennas and am totally unable to get digital reception.
No, I would not recommend this to a friendRated 1 out of 5 stars
Doesn't work.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First one didn't work, second one didn't work. Gave up, purchased a different product.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! Thank you for your feedback on this Digital to Analog Converter Box. Please remember that we offer continued support for your products, for more details, visit: https://www.insigniaproducts.com/contact-us. Louie L. Insignia Products.
Rated 1 out of 5 stars
Consumer on quality control
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Want my money back want my money back junk garbage want my money back want my money back
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, there.
I apologize for the experience that you had with this Converter Box. I would like to further review your case so we can find alternatives for your product. Please reach us at https://www.insigniaproducts.com/contact-us where we will happily assist you.
Cesar G. - Insignia Support
Rated 1 out of 5 stars
not for everybody
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.too difficult to use, can't get it to pair with my smart tv
No, I would not recommend this to a friendRated 1 out of 5 stars
Was not comparable with my old VCR.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thought I could this converter to play my old VCR with my digital TV. It didn’t work.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello John,
Thank you for taking your time to review our Digital Converter Box, I am sorry to read that our product did not satisfy your needs. Please remember that Best Buy offers a 15 day exchange and return period if you need to return the item back to the store. Feel free to get in touch with us at the link below if you need further help.
Itzel I. - Insignia Support.
 https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
not compatible with my tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.did not work with my television as it was a 12 year old device
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Dean,
Thank you for taking the time to share your comments. I am sorry to read you could not get it to work with your TV. Please contact us, rest assured we are going to do our best to assist you, we are here for you. I hope you can see this message.
Alfredo L - Insignia Support
https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Don’t work good at all, sold me junk, not new
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can not return because you said I didn’t buy anything from you
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for taking the time out of your busy schedule to leave a review of the Digital to Analog Converter box. I am sorry to read that you are unable to return the unit. Please contact us to view all the possible options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Didn't need it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had problems getting tv channels. All I needed to do was change antenna connections.
No, I would not recommend this to a friendRated 1 out of 5 stars
Doesn't work with current provider
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not get this to work with current cable provider.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for sharing your experience with our Digital to Analog Converter Box! We know how disheartening is that it is not working with your cable provider. Please allow us to assist you further by reaching us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Not good
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was not good. A waste of my money. Would not recommend
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! I am sorry to read that this analog converter did not worked as expected. If you need our assistance, please know that you can contact us on the link below. Viri E. Insignia Support. https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
will not work with Spectrum Time Warner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought I could stop rent the Spectrum box but they do not allow
No, I would not recommend this to a friendRated 1 out of 5 stars
Does not work properly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not function properly when you try to change channels
No, I would not recommend this to a friendRated 1 out of 5 stars
I need to return it doesn’t work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Plug it no notifications for as the light coming on.
No, I would not recommend this to a friendRated 1 out of 5 stars
Doesn't do what they say
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They told me it does one thing but it didn't do it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello! Thank you for posting this review on the Digital to Analog Converter Box with HDMI. Please contact us so we can offer further assistance: https://www.insigniaproducts.com/contact-us. Louie L. Insignia Products.
- Pros mentioned:Hdmi
Rated 4 out of 5 stars
Very good but not sure if the best
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.To start off, I gave it four stars because of one big issue. If your antenna isn't strong enough to pull long range signals, don't expect all your current channel(s) to be there. It doesn't matter if you got them before on your TV with a built in tuner or not. This box will only allow access to those channels pulled in with your current antenna. You can't manually punch in any channel, unless it was picked up during the scan process, which is a common complaint with this product. Because of my situation, I bought a inside/outside antenna to remedy that issue. My current antenna (Gov't free one) wasn't working well anyway (it pulled all the major stations but you were subject to them going in and out by just walking past it). Still, this could be a possibility for you, if you go with this tuner. At $80, is also a bit high, especially with the above issue but I didn't feel a better product was out there for less, especially if you want to connect using HDMI. $50-60 seems more reasonable for it but this is an exclusive product to BB and not much out there that is comparable IMO. If you can wait and catch a sale or if more products come out to compete, I would recommend going that route
I would recommend this to a friend




