Customer Ratings & Reviews
- Model:
- NS-PS5CHRG2
- SKU:
- 6447536
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the quick and easy charging, convenience, and sleek design of the Dual Controller Charging Station for PlayStation 5. They appreciate being able to charge multiple controllers at once and find it to be a great value for the price. Some customers have experienced minor issues with compatibility, power source, placement, and alignment, but overall, the product is well-received.
This summary was generated by AI based on customer reviews.
- Cons mentioned:No ac adapter
Design flaw in charging
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Uses a USB C charger but no charging block. There is a USB C port on the front of the PS5, but it is not powered when the PS5 is turned off. Ideally it would come with an AC adapter, or a USB C block to plug into AC. It does work, but I don't want to leave my PS5 turned on all the time to power the charger.
No, I would not recommend this to a friend Not worth it .
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Already having issues with one of the ports not charging, I’ve only owned it for 5 months and it is kept in a cabinet closed and safe when it is not in use it is way too expensive to stop working so early not to mention it is so hard to insert the charger into the control controller
No, I would not recommend this to a friendGood charger
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Just wish it came with a charging block to be able to charge without having to have the ps5 on.
I would recommend this to a friendCharging port broken
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Front charging port stopped working in less than a month. Love the look of this though.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback on our Insignia™ Dual Controller Charging Station for PlayStation 5. We're sorry to hear about the issue with the front charging port. This is not the experience we want for our customers, and we take full responsibility for this problem.
Please reach out to our customer support team so we can discuss alternative solutions to improve your experience. We're here to help and ensure you get the best performance from our products.
Thank you for choosing Insignia™, and we appreciate your understanding and patience. -Rolf | Insignia Support https://www.bestbuy.com/site/insignia-dual-controller-charging-station-for-playstation-5-black-white/6447536.p?skuId=6447536
Design and lack of AC style plug hinder this item
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Design and non ability to use an AC adapter had me return the item. The controllers just seemed to not sit flat in cradle. The bigger issue I had w this is lack of AC plug which meant most likely the short USB plug was made to plug into the system. We need our controllers charged before we use the system.
No, I would not recommend this to a friendWhere the charging block at
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Charger works great. Only comes with usb-c cord and no charging block
I would recommend this to a friendok
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.didnt use very much because controller stopped working
I would recommend this to a friendwaste
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.only works on both controllers apprx 1/3 of time dont waste your money
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are sorry to hear about your experience with our product. Your satisfaction is important to us, and we are committed to addressing any issues you may have. We strive to provide high-quality products and services, and we regret that this product did not meet your expectations. Please reach out to our support team for further assistance. Keith | Insignia Support
Ps5 controller charger
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality charging ps5 controllers station with usb c cable.
I would recommend this to a friendCharging station doesn't include a charger.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absurd that a device intended for charging doesn't include a power adapter. This would be OK if it charged via USB-A, which the PS5 has two of on the back, but it's USB-C so you either need to buy a USB-C adapter (instead of being able to use one of the dozen USB-A chargers you've probably got laying around) or plug it into the lone USB-C port on the front of the PS5, which isn't reasonable for something you'll be leaving plugged in all the time. Waste of my time picking it up and now having to return it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Kevin,
We appreciate your feedback about this product, we will include it in our website what are the things that are included so our customers will be more aware of it. If there is anything that we can assist you, please contact us at (877) 467-4289 for further assistance.
Insignia Support
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's okay for the 6$ I paid for it hard to sit controller's on.
I would recommend this to a friendStopped working.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 2 weeks of using it. Would not recommend.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with us. We understand how disappointing it must be to have the product stop working after just two weeks. Your feedback is important to us, and we will use it to improve our products and ensure better quality for our customers in the future.
Keith | Insignia Support
Works but…
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is decent but it doesn’t match the PS5 design.
I would recommend this to a friendFiddly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this because it was less expensive than the Sony. Mistake it was very fiddly to get the controller on correctly. I returned it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We apologize that you had difficulty with the controller attachment process. Your experience is important to us, and we will take your comments into consideration as we work to improve our product. If you have any further feedback or if there is anything else we can assist you with, please do not hesitate to reach out. Thank you for giving our product a try. Jeth | Insignia™ Support. https://www.bestbuy.com/site/insignia-dual-controller-charging-station-for-playstation-5-black-white/6447536.p?skuId=6447536
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use! Great product! Doesn't take up a lot of space also!
I would recommend this to a friend- Cons mentioned:Power source
Does not work
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried to plug it in a variety of ways, blinks blue for a sec but doesn’t stay on
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We apologize for the inconvenience you're experiencing with your device. It sounds like there might be an issue with the power connection or internal components. To troubleshoot further, we recommend checking the power source, ensuring all cables are securely connected, and trying a different outlet or power adapter if possible. If the issue persists, please contact our customer support team for assistance with troubleshooting steps or to discuss warranty options. We're here to help resolve this issue for you promptly. Keith | Insignia Support https://www.bestbuy.com/site/insignia-dual-controller-charging-station-for-playstation-5-black-white/6447536.p?skuId=6447536
Usb-C connection inconvenient
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Giving this 2 stars because of the usb-c connection. That doesn’t make sense to me. I had to go out and spend extra $$ to buy a part to be able to plug it into a regular usb port.
No, I would not recommend this to a friendJUST GET A PS CHARGER
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible fitment and you have to take the first controller out first to get to the second, i knew i shoulda gone with the PS OEM charger, might return if it gets me any more irritated
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi joshhh,
We are sorry for your experience with this product. Hearing your feedback helps us to improve its quality for the convenience of our valued customers like you.
Insignia Support
Lea
https://www.insigniaproducts.com/
no m gusto
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.never work only one side no recomiemdo. porq m salio mal . ..
No, I would not recommend this to a friendDied after 3 months or so
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this when i first got a PS5. After a month the front charger stopped working, not too much of an issue but still irritating. 2 months or so later the second one went out. I'll find something else
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the charging station for PlayStation 5. I am sorry to read that the unit is no longer working after only 3 months. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us