Customer Ratings & Reviews
- Model:
- NS-PS5CHRG2
- SKU:
- 6447536
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the quick and easy charging, convenience, and sleek design of the Dual Controller Charging Station for PlayStation 5. They appreciate being able to charge multiple controllers at once and find it to be a great value for the price. Some customers have experienced minor issues with compatibility, power source, placement, and alignment, but overall, the product is well-received.
This summary was generated by AI based on customer reviews.
If I were to be honest
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was defective the first week i used it. The lights kept blinking (not charging btw) and tried to troubleshoot and there was not clear answer. So buy sony brand and dont cut the corners.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Name,
Thank you for taking the time to review our Insignia™ - Dual Controller Charging Station for PlayStation 5, we're very sorry to read you are experiencing this issue with one of our products. We would be happy to troubleshoot it and check your options for you. Please feel free to contact us at 1 (877) 467-4289 Daily 8am - 9pm CT, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
http://www.insigniaproducts.com/
Garbage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage doesn’t charge half the time and the controllers barely fit
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Fray808,
Thanks for taking the time and effort to leave a review about our Insignia™ - Dual Controller Charging Station for PlayStation 5 - Black/White (NS-PS5CHRG2). We apologize that our product did not satisfy your expectations. We are continuously working on improving our products and their designs. If you have any more questions or concerns, please use the link below to reach us.
Shai | Insignia Support
https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920
Don't buy this.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This charging station wound up in the garbage a few weeks after we bought it. It didn't charge
No, I would not recommend this to a friendNeed PS5 on to charge controllers.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not come with a wall ac adapter. So you have to connect it to your PS5 and leave it on to charge controllers overnight. AC wall adapter should have been included. Going to return this.
No, I would not recommend this to a friendNot compatible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These do not work on the dual sense controllers although it says that it works on ps5 controllers.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Robb,
Thank you very much for taking the time to review our Insignia™ - Dual Controller Charging Station for PlayStation 5 - Black/White. I know that this could be an unfortunate situation that these do not work on the dual sense controllers although it says that it works on ps5 controllers, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Irene
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Hard to use.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works until it breaks and it's hard to connect controllers to.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are sorry to hear that you experienced difficulties connecting controllers to our product. We are constantly working to improve our products and user experience, so we appreciate your input. Please reach out to our customer service team for assistance with any issues you may encounter in the future. Keith | Insignia Support https://www.bestbuy.com/site/insignia-dual-controller-charging-station-for-playstation-5-black-white/6447536.p?skuId=6447536
No ac adapter
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it because they didn't have the PS brand, but returned it because it only had a usb c plugin so I would have to plug into the ps5, not an ac adapter to plug into the wall.
No, I would not recommend this to a friendFlimsy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to get controllers positioned. One port broke right away.
No, I would not recommend this to a friendA charger that doesn’t have a power supply!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t come with a charging block Seriously! Other than that it works fine. Controller must be positioned perfectly before it will charge.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi BarbarianWarrior,
Thanks for taking the time and effort to leave a review with our Insignia™ - Dual Controller Charging Station for PlayStation 5 - Black/White. We do apologize for this disappointing experience and thank you for bringing this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Poor design
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our controllers would not fit in this. They would not go down far enough to make a full connection and would not charge.
No, I would not recommend this to a friendCharger review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not even charge my controllers do not buy save the money
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Alesss,
Thank you for writing a review about our Dual Controller Charging Station for PlayStation 5 - Black/White. We know how frustrating it is that the charging station is not working. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Ritchie |Insignia Support
https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Waste of $20
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t come with a USB-C converter. Bought one for it and it doesn’t work with it. Why not give one of them if you won’t support them?
No, I would not recommend this to a friendComplete rip off.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Zero stars. It is not a charger, merely a plug adapter. Complete rip off.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our Dual Controller Charging Station for PlayStation 5! We know how frustrating is that the product stopped working. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with product warranty.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Charger Port
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very cheap broke the week after purchase dont buy.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our Dual Controller Charging Station for PlayStation 5! We know how frustrating is that your charging station stopped working. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your PS5 charging station.
Rudson S.| Insignia Support. https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
No power plug
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t come with a way to plug it in. Had to buy separate plug. Just charge the extra money.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our Dual Controller Charging Station for PlayStation 5! We know how disappointing that you received the product with missing part. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Poor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor product. Waste of money Poor product. Waste of money Poor product. Waste of money Poor product. Waste of money
No, I would not recommend this to a friendBAD
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DOES NOT EVEN FUNCTION, JUST THE WASTE OF MONEY...
No, I would not recommend this to a friendNot worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Charging worked for about 2 weeks. Doesn’t charge controllers now.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi switchn,
Thank you for sharing your experience with our Insignia™ - Dual Controller Charging Station for PlayStation 5 - Black/White. We deeply care about the performance of our products and I would like to further review your situation.
Dina || Insignia Support || https://www.insigniaproducts.com/
Stopped charging
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked long enough for the return period to run out!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello ScottH,
Thank you for taking time to write a review our Insignia™ - Dual Controller Charging Station for PlayStation 5 - Black/White. We deeply care about the performance of our products and I would like to further review your situation.
Dina || Insignia Support || https://www.insigniaproducts.com/
Doesn’t work on my PS5
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I plugged it and it (led charging indicators) went from orange to blue then turned off.
No, I would not recommend this to a friend