Customer Ratings & Reviews
- Model:
- NS-PS5CHRG2
- SKU:
- 6447536
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the quick and easy charging, convenience, and sleek design of the Dual Controller Charging Station for PlayStation 5. They appreciate being able to charge multiple controllers at once and find it to be a great value for the price. Some customers have experienced minor issues with compatibility, power source, placement, and alignment, but overall, the product is well-received.
This summary was generated by AI based on customer reviews.
Space saver!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great! It has helped me save space on my desk.
I would recommend this to a friendThe charger arrived broken and never worked
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I attempted to charge my controllers through the USB slot on the PS5, a strip, and directly into an outlet. I also tried charging two different controllers, and on all of them, the light flashed amber erratically and never charged either of them. On the PS5 USB port, I waited 24 hours to see if anything would change, and the amber light never stopped flashing, and the controllers never charged at all. I tried googling this issue and consulted the instructions, and there was no guidance for this issue. The charger arrived broken and never worked.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our Dual Controller Charging Station for PlayStation 5! We know how frustrating is that your charging station not working. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your charging station.
Rudson S.| Insignia Support. https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
USB C only, basically worthless
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.USB c only, works, but completely defeats the purpose of buying a charging station, functionally worthless as a consumer product until they add a ac adapter or AT LEAST usb a so it’s more universal.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Bryan!
Thank you for taking the time to share your thoughts on our Dual Controller Charging Station, your feedback is extremely important for us as we're constantly working to improve our products, I would kindly ask you to contact us using the link below as we'll be more than happy to further assist you and evaluate all the available options for you:
www.insigniaproducts.com/contact-us
Maria P. Insignia Support
Incomplete product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product seems like it's fine other than the joystick issues a few others mentioned. The biggest problem (and the reason it's getting one star from me) is that it doesn't include a power brick. I'm sorry that I don't want to only charge my controllers when my PS5 is offline. If this wasn't a christmas present I would have returned it for a complete product. Step up your game bestbuy/insignia.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi NunyaB,
We are sorry for your experience with the said product. Your feedback is important so we can continue to improve the quality of this product. If you need further assistance, please contact Insignia at 1-877-467-4289.
Insignia Support
Lea
https://www.insigniaproducts.com/
Didnt last long
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it and it lasted a month and a half. Not worth buying again.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback regarding the Insignia™ Dual Controller Charging Station for PlayStation 5. I'm sorry to hear that your experience with our product did not meet your expectations and that it only lasted a month and a half.
We strive to ensure our products are of high quality, and I apologize for any inconvenience this may have caused you. If you haven't already, I encourage you to reach out to our customer support team or the retailer for assistance with your situation. We may be able to offer a replacement or help you resolve the issue.
Your feedback is invaluable to us, as it helps us improve our products. If you have any further questions or need assistance, please don’t hesitate to reach out.
Thank you for your understanding.
I hate it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have very thin analog stick covers on my controllers and that makes them not fit in the charger. Not a very well thought out design.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi HannaBoo,
Thank you for writing a review about our Insignia™ - Dual Controller Charging Station for PlayStation 5 - Black/White . We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Insignia Support
Marites
www.Insigniaproducts.com