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Customer reviews

Rating 4.7 out of 5 stars with 1091 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers admire the Dual Controller Charging System for Xbox Series X|S, frequently praising its long battery life and ease of use. Many appreciate the system's compact size and affordable price, finding it a great value. However, some users experienced compatibility issues, particularly with older controller models, and noted the need for a separate USB power source.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,091 reviews
  • Rated 5 out of 5 stars

    Good charger

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits really well on my controller i recommend buying it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent project

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad product for it price. It’s build quality is pretty good too

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 3 out of 5 stars

    Works well

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good charger no more batteries just plug it in and you get a full charge

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dual charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my one controller. The other battery doesnt fit another controller we have.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    battery messed up my controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    literally broke part of the controller in the back when i removed the battery. It is terrible putting back on and off

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Doesn't Work

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up this charger for Black Friday. I installed the battery correctly and tried plugging the power cord into the Xbox and a USB power brick and would not work. This item has good reviews so I guess mine is just defective. Will be returning.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi TCart,

      Thank you for taking the time to review our Insignia™ - Dual Controller Charging System for Xbox Series X|S - Black. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.


      Insignia Products
      Nikki
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Fair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the idea but it seems to run out of charge rather quick

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Charger

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke my controllers from the inside causing the outer case to crack and controller to only work when pressure is applied to surface crack. Brand new controller gone to waste

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Cristian,

      Thank you for taking the time to review our Insignia™ - Dual Controller Charging System for Xbox Series X|S - Black. I do apologize if this product that you purchase broke your controller and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.


      Insignia Products
      Nikki
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Pros mentioned:
    Battery life, Charging speed, Price

    Rated 5 out of 5 stars

    A must have for xbox accessories.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insignia the only honest company not ripping customers off, im convinced. I was able to get so much more xbox accessories due to the price point of their products compared to microsoft. Most people dont know insignia is a best buy brand (my favorite store) the batteries last for long periods of time with heavy use. Highly recommend pairing it with the insignia controller dock. They come with charging plates that make it simple to charge by placing them on the dock, no cords for those who want to go cordless.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Charging speed, Price

    Rated 5 out of 5 stars

    A must buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this charging dock for a great price. I appreciate that it comes with everything needed (minus the remote). Charges fairly quickly as well. Saves me a lot on batteries

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Charging speed, Price

    Rated 5 out of 5 stars

    Amazing. The perfect addition to any console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, charges controllers fast, doesn't overcharge or burn out my batteries if I forget about them. Really good product for the price listed.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Charging speed

    Rated 5 out of 5 stars

    Long battery life

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charges both my controllers fast, and has a long battery life. Looks really good too, and is smaller than my last charger that took up to much space.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed, Ease of use
    Best Buy Employee

    Rated 5 out of 5 stars

    Insignia strikes again with another great product!

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, charges very well, and simple design. This sits right next to the XBOX and I have no problems with how it works or looks.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed, Performance

    Rated 5 out of 5 stars

    Excelent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended, keeps everything charged and in good condition.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Dual charger is great I recently purchased the 20th anniversary controller to go with my Series X controller definitely will not have to worry about batteries

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed, Performance

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps recharge controllers and gives it a place to stand instead of it being left everywhere

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed, Price

    Rated 5 out of 5 stars

    Good value, highly recommend.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 3 gamers in my household plus friends that come over and game with us. Making sure we have a charged controllers is a must. This is my second charging station. The price of buying one of these was about the same as ordering 2 rechargeable batteries, I know for a fact that this is good value so I paid the little more for what I know works perfectly. My household doesn't know the living room is getting one so they'll stop taking my controllers from the bedroom. I will always recommend this.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Steph! Thank you for your fantastic feedback! We’re glad to hear that the Insignia™ Dual Controller Charging System for Xbox Series X|S is meeting your needs so well. It sounds like it’s a perfect solution for keeping your controllers charged and ready for all the gaming action in your household. We appreciate your recommendation and are happy to know that it’s providing great value for you. If you have any other questions or need further assistance, feel free to reach out. Happy gaming! |Angelica| Insignia Products| https://www.bestbuy.com/site/insignia-dual-controller-charging-system-for-xbox-series-xs-black/6447523.p?skuId=6447523 BBY-ExBrand_Insignia

  • Pros mentioned:
    Charging speed, Ease of use, Price

    Rated 5 out of 5 stars

    Controller battery charger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is working well to charge my xbox controllers quickly and easily. Good product at a good price.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Useful addition to my XBox Series setup

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are several charging options available for XBox series controllers and I ended up going with this one. I think it's very important to do some research before making your decision though. Insignia offers this dual controller charging system that is powered by an available USB port on your XBox Series console, unlike others that require an AC adapter plug in. Also, the Insignia Dual Controller charging system comes with two batteries and replacement battery covers for the controllers. What is important to know is that these batteries are used to replace the ones in your controllers and are specifically designed to use with this charger. Your included batteries aren't going to work with this charger. Also, if you have original XBox One controllers, they aren't going to work with well with this charger either because the included battery covers will not fit on them. And I don't recommend charging these controllers with the batteries exposed. The price was right for me for this Insignia charging system and being able to charge the batteries from a USB port is also a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Nice 3rd party accessory

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice changing base for a fair price. If you have xbox one controllers you will need to take the back off in order to charge the battery. The backs supplied with the charging station do not fit well with the xbox one controllers. You can however, use the standard backs for the Xbox One controllers . after they are charged

    I would recommend this to a friend
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