Customer Ratings & Reviews
- Model:
- NS-XCHRG2
- SKU:
- 6447523
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers value the Dual Controller Charging System for Xbox Series X|S for its charging speed and battery life. Users appreciate its ease of use, performance, and compact design. Some customers have noted compatibility issues with certain Xbox controllers, and the lack of a charging brick.
This summary was generated by AI based on customer reviews.
Average Charge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an average charge to products. The problem is that my hand held expensive controller does NOT keep charge for more then 12 hours!
I would recommend this to a friend- Cons mentioned:Compatibility
Works but contact with controllers iffy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works but had issues with the contacts on the controller packs
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Kenneth,
Thank you for taking the time to review our Insignia™ - Dual Controller Charging System for Xbox Series X|S - Black. We're very sorry to read you are experiencing this issue with one of our products. We would be happy to troubleshoot it and check your options for you. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
All way good to have
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Xbox need to change they controller but its ways great to have
I would recommend this to a friendIt's ok
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's ok. Not the best. Shows fully charged when on the dock but about 3/4 of it is actually charged according to the xbox. Not a huge deal.
No, I would not recommend this to a friendMY PACKAGE WAS DROP OFF AT THE MAIL
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My package today was dropped off today but it wasn’t dropped off at my house it was dropped off at my mail box near a trash can it wasn’t inside the mail it was dropped off outside near a trash can. it could have went bad if my mother didnt go check the mail today.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We are deeply sorry to hear about this experience you had with your package delivery. Your feedback is valuable to us and we apologize for any inconvenience or concern this may have caused. We will investigate this matter with the carrier to ensure that proper delivery protocols are followed in the future. Thank you for bringing this to our attention and we appreciate your understanding. Keith | Insignia Support https://www.bestbuy.com/site/insignia-dual-controller-charging-system-for-xbox-series-xs-black/6447523.p?skuId=6447523
The door nor battery fit.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm a bit confused on this, as I bought an Xbox X/S Controller in pink, the latest version along with this. My controller only has 2 slots for the battery door instead of 3 as pictured here, and the battery was too big to fit. I didn't realize it was wrong as I hadn't opened the controller yet. So no big deal, maybe it is for the older ones. I have Xbox one controllers too, but it doesn't fit them either. I've double checked and based on the information I have my controller is the X/S Controller but it doesn't fit. Returned this and bought a Microsoft Battery and it fit and charges with the USB-C Cable.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear about the confusion and inconvenience you experienced with the product not fitting your Xbox X/S Controller as expected. Ensuring compatibility and providing accurate product information is important to us, and we apologize for any misunderstanding caused. Your feedback helps us improve, and we'll take it into consideration to ensure clearer product descriptions and compatibility details in the future. We're glad to hear you found a suitable alternative with the Microsoft Battery that meets your needs. If you have any further questions or need assistance in the future, please feel free to reach out. Thank you for sharing your experience, and we appreciate your understanding. Keith | Insignia Support https://www.bestbuy.com/site/insignia-dual-controller-charging-system-for-xbox-series-xs-black/6447523.p?skuId=6447523
Ok system
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An ok charging system. I've had problems with other charging docks and im not holding my breath.
I would recommend this to a friendAverage.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not that much good. Poorly designed. I would suggest spend a little more and get a better one.
No, I would not recommend this to a friendGood Deal Buuuuut.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Love it! My only gripe is that you can’t charge them without it being on a charger. It does not charge fast.
I would recommend this to a friend- Cons mentioned:Compatibility
Do not buy for original console controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work for the standard Xbox one controller that comes with the console but will work for controllers purchased.
No, I would not recommend this to a friend Nice but
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what I was expecting. Sometimes I have to keep shifting the controller just perfectly for it to start charging.
No, I would not recommend this to a friendIt works
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works, I would rather buy the Microsoft version again.
I would recommend this to a friendBetter battery packs out there
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its nice to always have a charged controller even though the battery life kinda sucks
No, I would not recommend this to a friendJust ok
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality is okay, controller doesnt sit well on it.
I would recommend this to a friend- Cons mentioned:Compatibility
Not clear which model to buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work for all Xbox controllers -- beware before buying.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello nvRquit. Thank you for leaving a review on the product. Please know that the product compatible for this unit are Xbox Series X, Xbox Series S. If you have any other concern, kindly visit our website or contact us to further assist you.
Mary II Insignia Products II Please visit https://www.insigniaproducts.com/
Stick with XBOX charger
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works, but the backs do not go on properly. Have to use the original cover and take it off to charge.
No, I would not recommend this to a friendGood docking charger
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt have any promblems with the product would recommend
I would recommend this to a friendOkay item
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesnt fully charge the controllers. Would not recommend.
No, I would not recommend this to a friendLast a few months
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It just stopped working it was cool while it lasted
No, I would not recommend this to a friendCharging station
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Maybe it’s just me but I can never get my controllers to line up and charge on this thing the first try. Takes some tinkering and it gets annoying
No, I would not recommend this to a friend