Customer Ratings & Reviews
- Model:
- NS-XCHRG2
- SKU:
- 6447523
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers value the Dual Controller Charging System for Xbox Series X|S for its charging speed and battery life. Users appreciate its ease of use, performance, and compact design. Some customers have noted compatibility issues with certain Xbox controllers, and the lack of a charging brick.
This summary was generated by AI based on customer reviews.
Not bad
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s fair don’t like it that much but it does the work but it for my brother at least he doesn’t complain for me not good
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our Dual Controller Charging System for Xbox Series X|S! Please feel free to contact us at the link below if you need assistance with the product.
Rudson S.| Insignia Support. https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Cons mentioned:Compatibility
I don’t recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn’t buy this item. I’d look into another solution. The batteries did not fit in the remote.
No, I would not recommend this to a friend - Cons mentioned:Compatibility
Never worked
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It never worked. I thought that i was doing something wrong but nope. i received a faulty product.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Jessi,
We regret that you have received a product that would not work. I understand how inconvenient this must be to you, we would be happy to troubleshoot it and check your options. Please feel free to contact us at 1 (877) 467-4289 Daily 8am - 9pm CT, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
http://www.insigniaproducts.com/
Broke after 1 month
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to go and buy a new one just a month later. The dock would not connect properly to the controllers battery.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
I would like to express my concern about your experience with this Insignia™ - Dual Controller Charging System for Xbox Series X|S - Black. We don't take your concerns lightly. We will definitely look into this matter for you. We appreciate your feedback. In the case that you still have this, feel free to contact my team for further help.
Dina || Insignia Support || https://www.insigniaproducts.com/
They were alright
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They fidnt wirk very well. One if the batteries that game with it didnt wirk snd they dint charge all the way
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - Dual Controller Charging System for Xbox Series X|S ,we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.
Insignia Support
Shella
www.insigniaproducts.com/support
Insignia dual controller charger
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Insignia dual controller charger Works but charges slow and not that great quality
No, I would not recommend this to a friendBatt to big.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery does not fit correctly in controller making it unable to be charged.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello StevenG,
Thank you for sharing your experience with our Insignia™ - Dual Controller Charging System for Xbox Series X|S - Black. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Dina || Insignia Support || https://www.insigniaproducts.com/
You get what you pay for.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only one battery last long the other one it last like 4 hours…
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - Dual Controller Charging System for Xbox Series, we're very sorry to read you are experiencing an issue with one of the batteries of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Irene
www.insigniaproducts.com/support
Not very convenient
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sure the batteries do recharge, but the experience getting them lined up on the recharge station is not great. There is no clip in mechanism or anything so if you breathe on the controller its probably going to stop charging.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello BigPoppa,
We are very sorry to read that you are experiencing this issue with one of our products. We would be happy to troubleshoot it and check your options for you. Please feel free to contact us at 1-(877)-467-4289 Daily 8am - 9pm CST, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
https://www.insigniaproducts.com/support
Trash avoid
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Want to return won’t take a charge…. No matter what wall socket or usb device i use to include the xbox itself…..!!!! Please Best Buy gods take this off your shelves
No, I would not recommend this to a friendbad buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.only one battery worked the other would not charge and wouldn’t even connect to the charging stand. i’ve bought charging stations before and this one was no good.
No, I would not recommend this to a friendLow quality out of the box
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the batteries stopped working after two weeks. Customer service offered no help with a replacement. Will no longer be buying and insignia products with this kind of support.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our Dual Controller Charging System for Xbox Series X|S. We understand that you're having issues with the product. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
- Pros mentioned:Battery life, Charging speed
Excellent choice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Batteries last a long time, longer than AA's, and recharge quickly. The charging dock is convenient and looks nice sitting next to the console. Recommended.
I would recommend this to a friend Broken
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived broken and didn't bother replacing. Returned and purchased another brand.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Zach!
Thank you very much for taking the time to review our Insignia™ - Dual Controller Charging System for Xbox Series X|S - Black. I know that this could be an unfortunate situation that it arrived broken, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Irene
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im very disappointed i was hoping that it would be all that I needed but no
No, I would not recommend this to a friendXbox
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Xbox sucks, idk why they still need battery packs. Once you use it and starts draining your batteries regardless of use.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi KingOto,
We appreciate your feedback about this product. It is important for us to know your feedback so we can continue to improve the quality of our products. If you need further assistance, please contact Insignia at 1-877-467-4289.
Insignia Support
Lea
https://www.insigniaproducts.com/
Junk
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was junk didn’t charge the batteries wasn’t much so didn’t send back.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi,
Thank you for taking the time to review our Insignia™ - Dual Controller Charging System for Xbox Series X|S - Black. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Ruined controllers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery packs stretched the controller out so you cannot use batteries again after using the packs.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Monkofmight,
Thank you for the review. I do apologize if the product did not work for you. For us to fix the issue please give us a call at 888-237-8289.
Insignia Support,
Renee
Insignia Support,
Renee
Doesn't hold up over time.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well for 2.5 months and then one of the controller contacts broke off so now only charges 1 controller at a time.
No, I would not recommend this to a friendWill ruin your controller.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Blew two controllers. No longer able to sync with any Xbox. Do not use.
No, I would not recommend this to a friend