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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1233 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are impressed with the Essential PC Gaming Chair's comfort, quality, and ease of assembly. Many appreciate the back support and fun design. However, some customers have noted issues with the chair's size, inability to recline, and insufficient padding in the seat area.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,233 reviews
  • Pros mentioned:
    Back support, Comfort

    Rated 5 out of 5 stars

    Great gaming chair

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming chair, my son loves it. He plays like a couple hours and has no back pain like his old chair. Would recommend very durable had it for a year no complaints.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your feedback, EdgarP. We're thrilled to hear that your son loves his Insignia Essential PC Gaming Chair and that it has provided him with comfort during his gaming sessions. We're glad to hear that it has been durable and that you have had a positive experience with it over the past year. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-essential-pc-gaming-chair-black/6513560.p?skuId=6513560 BBY-ExBrand_Insignia

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    The best chair gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    chair, very easy to assemble, and it’s a very comfortable chair.

    I would recommend this to a friend
  • Pros mentioned:
    Back support, Comfort

    Rated 5 out of 5 stars

    Buy it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this chair in my office at work. It’s very comfortable, offer good back support, and looks great. I can’t complain at all.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Gaming chair

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great chair, good quality. Not bad for the price. Comfortable for working at desk

    I would recommend this to a friend
  • Cons mentioned:
    Recline

    Rated 4 out of 5 stars

    Over $100 for a chair. This one pretty decent.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The upper back seat portion will not recline because it is connected to lower seat cushion. It can moved an inch backward if you pushed it back to stretch out. Up and down lever works good. I'm 5'9 and 172lbs. This one held out good for me. I use it every single day with minimum sitting hours of 5 to 8.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your detailed feedback. We appreciate you sharing your experience with the chair. We understand that the upper back seat portion's connection to the lower seat cushion prevents it from reclining, and we acknowledge your observation about the limited backward movement. We are glad to hear that the up and down lever is functioning correctly.

      We are also pleased that the chair has held up well for you, given your daily usage of 5 to 8 hours. We appreciate you providing your height and weight, as this information is helpful for other customers.

      We understand the importance of a comfortable and functional chair for extended use, and we value your comments regarding the recline feature. Your feedback will be taken into consideration for potential product improvements.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Insignia gaming chair review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it's a very good chair. I have a small room and although I spent most of my time researching for more premium gaming chairs I decided on this one for the price, the appearance, and the size. Better gaming chairs are more comfortable but also much bulkier, and they cost almost twice as much. Recommended for anyone on a budget, but still looking for something sleek and comfortable. Set up was also very easy. Took me 10 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Assembly, Comfort

    Rated 5 out of 5 stars

    Solid office/gaming chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall an extremely solid chair. Easy to assemble comes with extra parts. Also pretty comfortable especially for the price. Only downside is that the leather heats up easily but that’s also because it’s phoenix

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Quality

    Rated 5 out of 5 stars

    Great chair for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a chair just shy of $200 reg price i couldn't pass up the sale deal. So far its very comfortable and was easy to assemble. Comfort, quality, and price are all met.

    I would recommend this to a friend
  • Pros mentioned:
    Assembly, Comfort
    Best Buy Employee

    Rated 5 out of 5 stars

    Insignia gaming chair review

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    Best Buy Employee
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The insignia gaming chair is honestly pretty awesome. Great gaming chair. Very simple to put together. Extremely comfortable and a good sturdy product i might add.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Quality

    Rated 5 out of 5 stars

    Great gaming chair!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this chair for my 10 year old. Super easy to put together. Great quality. Great price. Size of the chair is perfect for him. He absolutely loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Gaming chair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good chair very comfortable chair like it alot

    I would recommend this to a friend
  • Pros mentioned:
    Back support

    Rated 5 out of 5 stars

    Great Chair!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so impressed with this chair. The price was affordable! The set up was easy and the instructions are easy to follow. The wheels move easily across my floor and I don't get caught on anything. The cushions are extremely comfortable. The back support is my favorite as I spend a lot of time in the chair. If you're looking for a gaming chair or new office chair I recommend this one for sure!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Quality

    Rated 5 out of 5 stars

    Computer Chair

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to assemble, well built and an excellent price. I am 5'10 and weigh 200lbs and I find it very comfortable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Comfortable for the price, recommended.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The chair its comfortable. for the price I think its ok. And for sessions of 6 hours of gaming still soft and cozy.

    I would recommend this to a friend
  • Pros mentioned:
    Assembly
    Cons mentioned:
    Recline, Size
    Best Buy Employee

    Rated 3 out of 5 stars

    Small as heck

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair is for a kid whos way under 5’11 175lbs. The head rest stops at my neck. Easy assembly tho

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Chair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it’s a really good chair, i thought it would be able to bend back further, and one of the holes didn’t line up, but ended up fitting. very nice chair.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, CarringtonH, for sharing your experience! We're glad to hear you're enjoying the chair and that it’s providing the comfort and support you were looking for. It’s great to know it came together well in the end—your feedback is truly appreciated and helps highlight the overall quality and design! Jeth|Insignia Support. BBY-ExBrand_Insignia

  • Pros mentioned:
    Comfort, Quality

    Rated 5 out of 5 stars

    Comfortable gaming chair

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this for my son he loves it very comfortable easy to assemble great quality holds up to 275 bs nice material

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Everything i needed from the iteam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair is very confortable and does exactly what was advertised. Cant complain about its price

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Recline

    Rated 4 out of 5 stars

    Solid chair

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and great for the price, just lacking a bit more recline but overall a solid chair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great even if you’re a big guy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a big boy and this chair lasted years before a wheel broke but I just ordered a new one off Amazon and it’s still going good to this day

    I would recommend this to a friend
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