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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1232 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers love the Essential PC Gaming Chair for its comfortable seating, high quality, and easy assembly. Many appreciate the back support and fun design. Some customers have noted issues with the size not matching the listing and the chair's inability to recline. A few have suggested that the seat area could use more padding.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,232 reviews
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Quality of Chair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfy chair can sit on it for hours if you really wanted to

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Computer/Gaming chair

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money, nice style and very sturdy chair in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Awesome chair at great value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to assemble and very comfortable. Ligjt weight and easy to adjust height. Amazing value!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a nice chair for the price, but I feel like the comfort is lacking.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback, KevinC! We're glad to hear that you find the Insignia Essential PC Gaming Chair to be a good value. We appreciate your input on the comfort and will take it into consideration for future improvements. If you have any questions or need further assistance, feel free to reach out. Happy gaming!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Not for people over 30 or with back/lumbar issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this chair for my working and gaming set up, as when chairs state "gaming" I usually they are designed for long periods of time seated... but this one is not the case. The price is decent and the materials and construction is solid, but it has the major design issue of being reclined permanently at 110 degrees; not a setting but a design decision, as there's just one way to assemble it. Even when it has a lumbar support curvature, being way too reclined takes a toll on the neck and upper back, as the chair's head rest is below the head of a regular-sized american adult. Long story short? Only recommended for teenagers and not-so-tall people who have very high mounted displays.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Padding

    Rated 2 out of 5 stars

    Very Poor Quality...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks terrible and appears to be crooked. Bolts were a pain to line up but eventually got everything together. Very cheap build quality with very little cushion. Arm rests are flimsy. Definitely not worth 180$, if I hadn't gotten in on sale I would be returning it for sure. It is a chair and nothing more, I recommend you wait to get it on sale as this is no worth 180$.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi MattE! Thank you for your honest feedback on the Insignia™ Essential PC Gaming Chair. We're sorry to hear about your experience with the product. Your comments about the build quality, assembly issues, and overall value are important to us, and we'll make sure to share them with our product team for further review. If you need any assistance or have any other concerns, please don't hesitate to reach out to our customer service team. We appreciate your input and hope to improve your experience in the future. |Angelica| Insignia Products| https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product Is excellent, I’m happy shot my purchase

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are delighted to hear that you are happy with your purchase and find the product to be excellent. Your satisfaction is important to us, and we appreciate you sharing your positive experience.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Assembly

    Rated 3 out of 5 stars

    Gaming chair is

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The seat is very stiff, if it had more cushion it would be a better chair, but it was very easy to put together

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gaming and office

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, Comfy, Amazing and easy setup all to this product.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Great, thank you so much for your feedback! It's lovely to hear that you found our product to be comfortable, easy to set up, and at a great price. We strive to provide high-quality products that exceed our customers' expectations, and we're glad to hear that we hit the mark with you. Thanks for choosing our product! -Carlo, Insignia Products BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Pretty good overall

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The seat itself is very nice. I do wish the back was a bit taller so that my hear could rest on it.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great price for a chair

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how easy this chair was to set up. Ive never done one before but the process is painless

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It looks good. I like the design.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks nice. Its pretty stiff though good for posture. Bad for comfortness. Im debating on returning for something more comfortable.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No safety gaming chair

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is difficult to install the parts of the chair, especially the part where you rest your arms. It does not have support for the lower back, so you cannot lean safely since the backrest depends on the support of the arms. You cannot lean very far. The price is very expensive for the quality of the chair

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We’re sorry to hear that you’re having difficulties with the installation and comfort of the chair. It’s disappointing when a product doesn’t meet your expectations, especially when it comes to aspects like ease of assembly and ergonomic support.

      Your feedback about the lack of lower back support and the challenge with installation is valuable and will be shared with our product development team. We appreciate your input as we strive to improve our products and services. Thank you for sharing your experience. Keith | Insignia Support https://www.bestbuy.com/site/insignia-essential-pc-gaming-chair-black/6513560.p?skuId=6513560 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    BestBuy is selling used chairs as new…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered a brand new chair and BestBuy sent me one that is clearly opened and repackaged. It’s missing the English instructions, plastic is ripped, different types of bubble wrap, and a very poorly done shrink wrap holding all the loose pieces. Total scam.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We're very sorry to hear about your experience with the Insignia™ Essential PC Gaming Chair. Receiving a product in such condition is unacceptable, and we apologize for the inconvenience this has caused.

      Please reach out to our customer service team so we can resolve this issue promptly. We want to ensure you receive a brand new chair in perfect condition. Thank you for bringing this to our attention, and we appreciate your patience as we work to make things right. Rolf | Insignia Support https://www.bestbuy.com/site/insignia-essential-pc-gaming-chair-black/6513560.p?skuId=6513560 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    So uncomfortable

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do a lot gaming hours through out the day and this chair has given me nerve damage from sitting on it too long. Please do not get this if youre a gamer

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience. We’re very sorry to hear about the discomfort and nerve damage you’ve experienced from using the chair. Your feedback is important, and we’ll take it into consideration for future product improvements. We recommend consulting with a healthcare professional about your symptoms and exploring ergonomic seating options that might better support long gaming sessions. Thank you for bringing this to our attention.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Quality's not good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this chair on black friday, one side of the chair broke off. Worst chair, only lasted 3 months.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with the Insignia™ Essential PC Gaming Chair. We appreciate your feedback regarding the chair's durability, and we understand how disappointing it can be when a product doesn’t perform as expected. Your insights are important to us, as they help guide improvements for future designs. We hope you'll find a chair that meets your needs and delivers the comfort and support you’re looking for. https://www.bestbuy.com/site/insignia-usb-to-ethernet-adapter-black/6483535.p?skuId=6483535 BBY-ExBrand_Insignia

  • Pros mentioned:
    Assembly, Comfort, Design

    Rated 5 out of 5 stars

    Looks good & feels good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Certainly. Below is a sample positive review for the Insignia™ - Essential PC Gaming Chair in Black: Upon receiving the Insignia™ - Essential PC Gaming Chair in Black, I was immediately impressed by its sleek design and the quality of materials used. The assembly process was intuitive and hassle-free, allowing me to set up my new gaming throne in no time. Once assembled, the chair not only enhanced the aesthetic of my gaming setup but also promised a level of comfort and support that seemed too good to be true at first glance. The comfort provided by this chair is unparalleled. The adjustable lumbar support and headrest ensure that long gaming sessions or workdays are no longer a strain on my back or neck. The chair's ergonomics are thoughtfully designed, promoting good posture while providing enough flexibility to recline and relax when needed. Additionally, the smooth-rolling casters and the chair's sturdy build quality allow for easy movement and long-term durability, ensuring that this chair remains a staple of my gaming setup for years to come. In conclusion, the Insignia™ - Essential PC Gaming Chair in Black is a remarkable product that offers incredible value. It successfully combines style, comfort, and functionality, making it an ideal choice for gamers and professionals alike. Whether for intense gaming sessions or long hours at the office, this chair stands out as a top contender, and I wholeheartedly recommend it to anyone in search of a high-quality gaming chair.

    I would recommend this to a friend
  • Pros mentioned:
    Back support, Comfort, Design

    Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this gaming chair for my wife’s birthday, and she absolutely loved it! The quality is outstanding, sturdy, comfortable, and stylish. The design looks even better in person, and it offers great back support for long gaming sessions or workdays. Assembly was quick and easy, and the chair feels very durable. My wife says it’s the best chair she’s ever had! Highly recommend this for anyone looking for a perfect blend of comfort and style.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Quality
    Cons mentioned:
    Recline, Size

    Rated 5 out of 5 stars

    Great chair for great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great chair. More comfortable than i was expecting. It's smaller than a typical gaming chair but I'm pretty impressed with the quality for the price. Unfortunately it doesnt lay back, it only tilts slighty. But overall, it's a great chair. Would definitely buy another one if i need another gaming chair.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We're thrilled to hear that you find our Insignia™ Essential PC Gaming Chair comfortable and of great quality for the price. We appreciate your feedback about the chair's size and tilt functionality. Your satisfaction is important to us, and we're glad to know you'd consider purchasing another one. If you have any further questions or need assistance, feel free to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Comfort, Quality
    Cons mentioned:
    Recline, Size
    Best Buy Employee

    Rated 3 out of 5 stars

    Fairly decent, but nothing mind blowing.

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    Best Buy Employee
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing super mind blowing when you consider the general options for chairs or anything gaming adjacent, overall the quality of it isn't bad. The product holds up months later after assembly without any tears or noticeable excessive wear over the parts as I sit typically or cross legged. Not what I would recommend if you're looking for an XL chair option as it feels a little small, lacking features like lumbar support, any extra external cushions, foot rest, or even a reclining feature. But all in all if you're looking for something durable at a fair price it isn't a bad option!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your detailed feedback on the Insignia™ Essential PC Gaming Chair. We appreciate your honest assessment and are glad to hear that the chair has held up well over time without any noticeable wear.

      We understand that the chair may not meet all your needs, especially if you're looking for an XL option with additional features like lumbar support, external cushions, a footrest, or a reclining function. We take full responsibility for any inconvenience this may have caused.

      For those seeking a more feature-rich chair, we recommend exploring alternative solutions that might better suit your requirements. If you have any questions or need assistance in finding a chair that meets your specific needs, please don't hesitate to reach out. We're here to help ensure you find the perfect fit.

      Thank you for choosing Insignia™! -Rolf | Insignia Support https://www.bestbuy.com/site/insignia-essential-pc-gaming-chair-black/6513560.p?skuId=6513560 BBY-ExBrand_Insignia

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