Customer Ratings & Reviews
- Model:
- NS-RCFNA-21
- SKU:
- 6418140
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the ease of use and overall performance of the Fire TV replacement remote. Many find it to be a great replacement remote that is compatible and connects easily. Some customers have noted issues with the battery life, while others have mentioned concerns about the button layout.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Remote
Great upgrade
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have a gen. 1 2018 Fire TV and remote that didn't support other devices like a sound bar. Got this gen 2 remote and wala!! Able to control tv and sound bar! Works great and less expensive than an updated TV!
I would recommend this to a friend Novice
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased as a replacement for the original I dropped on the floor. Is working o.k. and has a button for Prime video. I use quite often to bring up movies.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review of the Insignia™ Fire TV Replacement Remote! We're glad to hear it's working well for you and that you're enjoying the convenience of the Prime Video button—perfect for quick access to your favorite movies. We appreciate you sharing your experience, especially as a self-described novice. If you ever need help exploring more features or have any questions, we’re always here to assist! Ivy | Insignia Support
- Pros mentioned:Connectivity
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Just put in the batteries and start using right away. Truly Plug and play
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We’re glad to hear that you’re enjoying the product and found it easy to set up and use right out of the box. It’s great to know that the plug-and-play experience delivered exactly what you needed. We truly appreciate your support.
Keith | Insignia Support
Does it’s job
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since my dog ate, the last remote, the replacement works great
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience! We're glad to hear that the replacement remote is working great for you. It's always good to have a reliable solution, especially after an unexpected situation like that. We appreciate your feedback and are happy the product is meeting your needs.
Keith | Insignia Support
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product better then the one I bought from Amazon
I would recommend this to a friendGood product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent choice for a replacement remote, works great
I would recommend this to a friendRemote
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy pairing, store was clean, and customer service was excellent! Customer service Representative was knowledgeable
I would recommend this to a friend- Pros mentioned:Ease of use
Great remote
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This remote has worked very well right from the start as soon as I opened it and put the batteries in it worked without even having to program it. It knew right away that my TV was the one for it. What a great remote it has been fantastic since the second we opened it and used it. Thank you, Best Buy.
I would recommend this to a friend Perfect replacement
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect replacement for my Toshiba Fire Tv. The only downside is the direct tv quick button that it’s obsolete for me
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are pleased to hear that our product has been a perfect replacement for your Toshiba Fire TV. It's great to know that you are satisfied with its performance. We appreciate your input regarding the Direct TV quick button and will consider it for future improvements. Your positive comments are valuable and help us continue to provide quality products that meet your needs.
Keith | Insignia Support
- Pros mentioned:RemoteCons mentioned:Battery life
Perfect replacement for the original
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This replacement control is great. Worked better than the original which came with battery issues. Best Buy recognized the issue and gave me a replacement complimentary.
I would recommend this to a friend - Pros mentioned:Ease of use, Remote
Reasonable price and great product!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! I had to replace my old controller and this reprogrammed itself or the TV reprogrammed so I can use the app buttons for Disney or Netflix. It is easy to use!
I would recommend this to a friend Love it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great & I’m impressed that it’s so interchangeable
I would recommend this to a friend- Pros mentioned:Ease of use
talk button
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Says it is a easy switch from my regular one the came with tv, i just wanted the talk/speak search buttom that wasn't on the 1st 1.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .
Dog ate my remote!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy set up. Was able to order very last minute and pick up the same day. This was a life saver before the big game!!
I would recommend this to a friendRemote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The probuce worked as soon as I put the batteries in.
I would recommend this to a friend- Pros mentioned:Compatibility
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replacement device is actually an upgrade from the device that came with my TV. Works great with Insignia fire tv.
I would recommend this to a friend Remote
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I lost my remote to my tv, but this universal remote worked wonders.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience. We’re glad to hear that the universal remote worked well for you and helped solve the issue after losing your original one. It’s great to know it made things easier and kept your setup running smoothly.
Keith | Insignia Support
Little pricey but exactly what was needed.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast easy shipping, exactly what I needed after my original remote finally quit on me. Compatible with insignia fire TV which was the only option I had so that worked out really good.
I would recommend this to a friend- Pros mentioned:Ease of use
Good replacement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good device. I didn't have problem for activation..Easy-to-use. I recommend.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Appreciate the feedback, Richard! Great to hear the remote was easy to activate and works well. Thanks for the recommendation!
— Shiela | Insignia Support
Quick and easy
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set yo works great with televisions.original remote broke needed a inexpensive replacement
I would recommend this to a friend