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Customer Ratings & Reviews

$29.99

Customer reviews

Rating 4.7 out of 5 stars with 1997 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the ease of use and overall performance of the Fire TV replacement remote. Many find it to be a great replacement remote that is compatible and connects easily. Some customers have noted issues with the battery life, while others have mentioned concerns about the button layout.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,997 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Teething puppy meets remote control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an aftermarket remote, it's perfect. Unfortunately, my puppy chewed the original... teething). Purchased this one and immediately had access to my TV again without a need to program it. Subsequently, the puppy named above chewed the first of these replacements and I can say I'm thankful to be a total tech member because it was replaced with that questions. Best Buy provides top notch service, as well as top notch products. Thank you Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote

    Rated 5 out of 5 stars

    Great remote

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fire remote is great replacement to my damage remote. It works well. No problem setting up. best remote ever.

    I would recommend this to a friend
  • Pros mentioned:
    Remote
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Perfect replacement for the original

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replacement control is great. Worked better than the original which came with battery issues. Best Buy recognized the issue and gave me a replacement complimentary.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great replacement

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a different remote and it did not do well. But, this remote was excellent and stays connected to the Fire TV. It was automatically connected without any codes.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your feedback with us. We are thrilled to hear that this remote has exceeded your expectations and stays connected to your Fire TV. It's great to know that it was automatically connected without any codes, providing a seamless experience. Your satisfaction is important to us, and we are committed to delivering products that meet your needs.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and is combatible with our tv. Good value

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote

    Rated 5 out of 5 stars

    Reasonable price and great product!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I had to replace my old controller and this reprogrammed itself or the TV reprogrammed so I can use the app buttons for Disney or Netflix. It is easy to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fire TV remote

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote works great. More importantly the young man at the Savannah location provided me with extremely fast customer service in a very busy work environment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life saver

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this remote and that it pairs with any tv associated with the brand. My dog destroyed my last one this one is amazing!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      That's fantastic to hear! It sounds like the Insignia remote is a real winner for you, especially with its ability to pair with any TV associated with the brand. We're sorry to hear about your last one, but we're thrilled that this new one is amazing and living up to your expectations!

      Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Perfect Replacement After 6 Years

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My original remote stopped working about 6 years ago, and since then I’ve tried several different replacements. None of them worked. Finally, I found this remote, and it’s been a game-changer. It connects immediately as soon as we switch it on, with no setup issues at all. It’s very reliable, easy to use, and feels just like the original. After years of frustration, this is the first remote that truly solved the problem.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Ease of use

    Rated 5 out of 5 stars

    Great universal remote!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected extremely easily, worked perfectly! Did exactly what I needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On receiving whole services

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An Insignia representative helped me locate this remote for my fire tv purchased years ago. Best Buy staff helped me find a nearby location. At home the product synced to my device with ease. Everyone did their part with knowledge and professionalism. I will definitely return to their services in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, easy setup and works great with my Television. I recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice remote

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my tv. Worked immediately, soon as I put batteries in it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fire TV Replacement Remote

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so grateful that Best Buy has these replacement remotes in stock! My dog has now eaten three, and I have had to run by to replace them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement remote

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did exactly what I needed it to do. Great replacement remote!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to program and works perfectly. Very pleased with it.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement device is actually an upgrade from the device that came with my TV. Works great with Insignia fire tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement after my old remote got chewed up by the dog.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I don`t have time for the rest of this- ok?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The replacement remote is operating as well as it should - absolutely no problems. My experience with Best Buy is always good. Thank you!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback, LulaM! We're glad to hear that the Insignia™ Fire TV Replacement Remote is working flawlessly for you. It's great to know that you've had positive experiences with Best Buy as well. We appreciate your support! Tine | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Remote control fire stick tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, works perfectly, good price, good customer service

    I would recommend this to a friend