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Customer Ratings & Reviews

Your price for this item is $29.99

Customer reviews

Rating 4.7 out of 5 stars with 1932 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the ease of use and overall performance of the Fire TV replacement remote. Many find it to be a great replacement remote that is compatible and connects easily. Some customers have noted issues with the battery life, while others have mentioned concerns about the button layout.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,932 reviews
  • Pros mentioned:
    Remote

    Rated 5 out of 5 stars

    Kids lost remote!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids lost the remote! After a quick panic, a quick Google search, and a brows on Best Buy site I was able to see that they had them readily available for this exact purpose! Work like a charm ended up finding the other remote but still kept this one! Best Buy gets it, thinking of the families, and the lost remotes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great product and it works very well and the customer service is great

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for the kind words. We’re thrilled to hear that the product is working well for you and that you’ve had a great experience with our customer service. Your satisfaction means a lot to us, and we truly appreciate your support.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    The best original replacment found!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tbee exact replacement, well made, like the original

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great out of the box. no problems, direct replacement

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for the great feedback! We're happy to hear that the Insignia™ Fire TV Replacement Remote worked perfectly right out of the box and served as a seamless replacement. That’s exactly the kind of hassle-free experience we aim to deliver!

      If you ever need help with other accessories or have any questions, we’re always here to assist. Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great. Easy to match to my TV. Decent price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great replacement

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good products works like it should , it syncs to the Tv right out the box.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great replacement remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my Insignia TV. Set up was very easy.

    I would recommend this to a friend
  • Pros mentioned:
    Remote

    Rated 5 out of 5 stars

    Better Than the Remote That Came With My TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I strongly prefer this remote over the remote that came with my TV. The one that came with the TV seemed to have a mind of its own. The one that came with the TV turned itself off and on, changed channels by itself--and not because I wanted it to do that! So far so good with this one. The one that came with my TV died at less than a year old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Homeowner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical replacing this remote would work but it excelled and I am very satisfied.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are pleased to hear that the replacement remote exceeded your expectations and that you are very satisfied with its performance. Your satisfaction is important to us, and we appreciate your support. We look forward to continuing to serve you.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Replacement remote works better than the Original.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement remote works better than the Original that was supplied with TV

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi MatthewC,
      We really appreciate your feedback! It’s great to hear that the replacement remote is not only doing the job but actually outperforming the original. We’re always working to improve our accessories, so knowing it’s made a positive difference in your experience means a lot. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    TV Remote

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a replacement to my old one that I lost. I brought it home, a few simple steps & it paired it self to my TV & works like a charm

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with us! We're glad to hear that the replacement paired easily with your TV and is working perfectly. Your satisfaction is important to us, and we appreciate you taking the time to share your feedback. Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Perfecto

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect I originally lost mine in hurricane it was easy to find it at Best Buy Christa Park

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    controller recommended

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great we had lost our old controller and this did wonders!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great service. Easy to use and customer service was fast and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product just like the one I replaced. All the features are the same. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Better than the original

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like I said, it’s better than the original remote that came with my TV, had to get this one because my dog decided that when he’s bored it’s okay to chew the remote. I got home and it connected right away! Didn’t need to hold down any buttons for a certain amount of seconds in order for to connect. If my dog chews this one up, I’ll know to get this version again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement remote for my 50” Insignia Fire TV (model# NS-50DF710NA21). For me, no pairing was required. Simply just unboxed it, put batteries in, and it worked immediately. For anyone that needs an immediate solution for operating their tv I would recommend the “Fire TV” app by Amazon. As long as your tv and phone are connected to the same WiFi network it was a great temporary solution.

    I would recommend this to a friend
  • Pros mentioned:
    Remote

    Rated 5 out of 5 stars

    Very Easy To Use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was as easy to set up as adding batteries. My old remote looks the same but a few features were different. Works just like the original remote that came with the TV. For some reason the original remote started having problems where it would not work or the volume got stuck on high.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfectly

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this as a replacement since one of our “darling” children lost the remote. It was easy to sync up and just in time to find the original.

    I would recommend this to a friend
  • Pros mentioned:
    Remote

    Rated 5 out of 5 stars

    Worked Perfectly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lost the remote to my TV. Easily paired to my TV with no issues. Works perfectly. Probably get another just in case.

    I would recommend this to a friend