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Customer Ratings & Reviews

$29.99

Customer reviews

Rating 4.7 out of 5 stars with 1997 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the ease of use and overall performance of the Fire TV replacement remote. Many find it to be a great replacement remote that is compatible and connects easily. Some customers have noted issues with the battery life, while others have mentioned concerns about the button layout.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,997 reviews
  • Pros mentioned:
    Remote

    Rated 5 out of 5 stars

    Fire stick Universal Remote

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old remote stop working. So I ordered a universal fire stick controller on the Best Buy app. I was then able to pick-up the item in 2 hrs. Great customer service and an excellent product!

    I would recommend this to a friend
  • Pros mentioned:
    Remote

    Rated 5 out of 5 stars

    GREAT remote but not dog-proof

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 3rd time we've had to purchase a remote because our dog went through a stint of eating them. The remote works great and it's a great price. They just aren't dog-proof.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Insignia FireTV replacement remote

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Insignia Fire TV Edition replacement remote for FireTV and Fire Stick is a valuable addition to our home/travel arsenal. It supplements our current remote and provides much needed back-up when we cannot fine the primary remote. It connects easily to the existing TV and FireSticks

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quick and simple pairing fire tv remote to my tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to use my new tv remote to my tv I would highly recommend

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are delighted to hear that you found it easy to use your new TV remote. Your recommendation means a lot to us, and we are pleased that you had a positive experience. We strive to provide user-friendly products that meet your needs, and your satisfaction is our top priority. Thank you for choosing us, and we look forward to serving you again in the future.


      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fixed my problem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed. Easy set up. Was a little concerned that it was the tv and not the remote. I never had a remote just not work, but I guess it does happen. Wasn't happy with the price, but well worth the price since it works and it wasn't my tv that was the problem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smooth and Easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed. The process was smooth and easy. Best Buy agent very pleasant

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We're delighted to hear that you found exactly what you needed and that the process was smooth and easy. It's wonderful to know that our Best Buy agent provided pleasant service. If you have any further questions or need assistance, we're always here to help!

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect replacement remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote was a perfect replacement for the one that was broken (technically, it was chewed up by the dog, but you get it). This replacement worked perfectly right out of the box.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. It works great, exactly like the original remote that came with the TV

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Well designed remote

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My apartment came with a smart Fire TV and only a cable company universal remote. It was impossible to change the TV inputs. With this remote, now we can easily change inputs and have dedicated buttons for the most popular streaming services

    I would recommend this to a friend
  • Pros mentioned:
    Remote

    Rated 5 out of 5 stars

    Worked just as new.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked just new, perfect for all fire tv features.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your feedback! We're pleased to hear that the Insignia™ Fire TV Replacement Remote is working perfectly for all your Fire TV features. If you have any other comments or need assistance, feel free to reach out. Enjoy your viewing experience! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Remote
    Best Buy Employee

    Rated 5 out of 5 stars

    Replacement

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    Best Buy Employee
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Exact replacement. My kid keeps losing the remotes. We now have 3. Parents get it…

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great replacement, not a chew toy though

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to replace original remote. All original remote functionality provided. My chocolate lab rates these remotes 10/10 for taste and texture, only 4/10 for durability as a chew toy, though.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great replacement remote

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm! Just as effective as original remote! Easy to sync to TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Replacement Toshiba Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not find original remote. Believe it must have fallen into waste basket. Didn't miss it until trash was prepared for trash pick-up. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good remote replacement

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a perfect replacement for my original remote.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We're delighted to hear that our Insignia™ Fire TV Replacement Remote was a perfect fit for your needs. Your satisfaction is our top priority, and we're glad to know our product met your expectations. If you have any further questions or need assistance, please feel free to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Remote

    Rated 5 out of 5 stars

    Just What I Needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My other remote stop working so I needed a replacement one. The staff was very helpful to make sure I got the right one. It works perfectly with my tv I have no issues or complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality remote, better connection than original one ,easy and simple to connect, im very happy with my purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a generic remote that was working so I ordered this from Best Buy. It works great. The shopping experience was quick and easy.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good control. Draws battery life down quickly.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace a year old controller because the old that came with our Toshiba TV did not last. Unfortunately it draws down battery life so much we started removing the battery when it is not in use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed after I found someone who knew what I needed.

    I would recommend this to a friend