Customer Ratings & Reviews
- Model:
- NS-RCFNA-21
- SKU:
- 6418140
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the ease of use and overall performance of the Fire TV replacement remote. Many find it to be a great replacement remote that is compatible and connects easily. Some customers have noted issues with the battery life, while others have mentioned concerns about the button layout.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Compatibility
Works but be patient
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros:works with different equipment Cons: changing between equipment is not easy. Instructions included is a little different than actual functions for setup
I would recommend this to a friend - Pros mentioned:Ease of use
remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good remote gets the job done came sooner than expected
I would recommend this to a friend Awesome
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great - I like the light feature - move it and light comes on. Fair pricing
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're glad to hear that the Insignia Fire TV Replacement Remote is working great for you and that you like the light feature. Thank you for your kind words and for choosing our product. If you have any questions or need assistance in the future, feel free to reach out. Enjoy your viewing experience. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-fire-tv-replacement-remote-for-insignia-toshiba-pioneer-black/6418140.p?skuId=6418140
Receiver control
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Swapped out my original Fire TV remote with this one because it had equipment control. I’m now able to control the volume on my receiver with the Fire TV remote. No longer have to have 2 remotes in hand to control TV and receiver.
I would recommend this to a friendFirestick
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to see if we would like it better than our ROKU.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi SandiM! Thank you for your feedback on the Insignia™ Fire TV Replacement Remote! We're curious to know how it compares to your Roku experience. Your insights could be very helpful for other customers considering a switch. If you have any other comments or need assistance, feel free to reach out. |Angelica| Insignia Products| https://www.bestbuy.com/site/insignia-fire-tv-replacement-remote-for-insignia-toshiba-pioneer-black/6418140.p?skuId=6418140
- Pros mentioned:Connectivity
1
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No programming needed it automatically connected to my fire TV
I would recommend this to a friend 
Feels like the original
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] It definitely acts like the original remote no complaints but the insignia logo should be on the back
I would recommend this to a friendTv
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Previous control stop working purchased this one overall good putchase
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi MariaH, thank you for sharing your feedback with us. We're glad to hear that you found your purchase to be overall positive, although we're sorry to hear about the issue with your previous control. If you have any concerns or if there's anything we can assist you with regarding your purchase or the new control, please don't hesitate to reach out to us. We're here to help ensure your satisfaction. Jeth | Insignia™ Support. https://www.bestbuy.com/site/insignia-fire-tv-replacement-remote-for-insignia-toshiba-pioneer-black/6418140.p?skuId=6418140
Amazing replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just got this remote replacement. I worked well from the beginning. I prefer this replacement than the original remote because this replacement has +and - buttons for channel switching, which are not available on the original.
I would recommend this to a friendBROWHIT
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This firestick has added viewing power to our home. It can be carry with me anywhere
I would recommend this to a friendInsignia - Fire TV Remote Replacement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Another perfect remote replacement, this time for my Insignia - Fire TV and at a fraction of the cost. Thank you!
I would recommend this to a friendGreat when you can what you need from Best Buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replacement is the same as the original. It convenient when you can get what you need directly from Best Buy versus ordering online from the manufacturer and waiting on mail delivery!
I would recommend this to a friendEasy replacement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Easiest set up. I would recommend this to anyone. The TV itself is also great!
I would recommend this to a friendRemote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great put the batteries and "Viola" it worked. No programming.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .That's fantastic! Plug-and-play simplicity can make setting up a new device a breeze. It's great to hear that your experience with the TV was so seamless. Enjoy your viewing! Jeth | Insignia™ Support. https://www.bestbuy.com/site/insignia-fire-tv-replacement-remote-for-insignia-toshiba-pioneer-black/6418140.p?skuId=6418140
- Pros mentioned:Compatibility
Nice Remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with our Toshiba Fire TV so far!!!!!!!
I would recommend this to a friend OEM replacement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As an Amazon fire tv remote will not work for a fire TV, you must have an insignia remote for an insignia TV. This works as well as the one the tv shipped with because it’s the one the tv shipped with.
I would recommend this to a friendRemote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What can I say, it works great. I just love Alexa and Netflix. You want 50 characters. lol It's a remote.
I would recommend this to a friendBest really is
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy has always provided great products, fair prices, and stellar service!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Montanaman, thanks for the compliments! We strive to provide a great all-around experience at Best Buy, from product selection and pricing to friendly and helpful service. We're glad to hear you've consistently had positive experiences! Is there a particular Best Buy department you find especially helpful, or a recent product you've been loving? We're always interested in hearing from our customers. - James | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m so happy that there was a replacement in less than an hour, found the lost one and now I have 2
I would recommend this to a friendOrdered on the app for store pick up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and efficient service ! Ordered for store pick up on the app and it was ready when we got there.
I would recommend this to a friend