Customer Ratings & Reviews

Worked like a yreat and has the disney plus button whichbis even better.

This remote didn't work for my particular insignia tv.I ended up returning this item to the store.

good purchase 1st remote went out the first year rm

Its getting the job done. I bought as a replacement for a toshiba firetv.

Fair. Uuuuuuuuu7uuuuiuiiiiiiiigggggghhhhhhhhhhhhhhhj

I didn't want the remote I was told I get a 2 day in advance delivery which I would be able to cancel the remote. I was lied to I didn't get a 2 day notice before delivery and I got delivery by I forgot who it was. FedEx, very bad service, I've been with you people. A long time and just lately, i'm getting bad service. I wanna buy a TV, but I'm scared to order one. I've been thinking about it all week.

Within less than 30 days the remote does not function

The remote works good other than the voice feature doesn't work more times than not. We selected this remote due to it having the voice feature so we are somewhat disappointed in our purchase.

I'm not sure if this is the way it's setup but it seems that this remote goes to sleep when not in use. I have to take the batteries out and put them back in for the remote to work. Soooo, it works but it has quirks...

Was a nice time shopping there and had a lot of help. Just a little longer wait

The product itself is fine, no problems does what it needs to do. But I bought a warranty for this remote and then Best Buy decided to remove the warranty on this product all together without ever informing me or giving me information on how long it was supposed to last. Basically screwed me over and made me pay double the price of the remote to then change their minds a couple months later when I needed to replace it. Whatever, typical capitalistic America BS.

The only reason i give it 3 stars is because of the price. It is a replacement remote that is like the original.

Best Buy Salisbury please excuse me for this terrible words but they suck. I am canceling my membership to the geek squad won’t answer the phone won’t help you when you go to the calendar. You need an appointment just not gonna take it. I’m done peace out.

It works but does not have the Disney + button as advertised.

Fairly expensive but necessary item. Could be sturdier. Breaks very easy if dropped.

So far so good. These tend to brake easy, so I will give it a bit more time.

I bought this when I lost my remote, it works great for the insignia TVs but it’s not great for my Toshiba firetv. Next time I’ll go with one specifically for toshiba and not just compatible with.

I got 2 of these remotes. 1 for my insignia, that I can’t get it to sink up to and 1 for my Tabitha tv, that did sink up to it.

I have four of these remotes. After a few months use, two of them drain batteries in less than a week. When the remote is new batteries will last months. The remotes are very lightly used and shouldn't fail this soon and as often as they do.

A necessity that should not be necessary. If you own a fire television then you already know your television isn’t worth anything without having this remote because you will never be able to set up your television to work without it. Once set up you can get around with just using the app but be aware that if you move or change internet providers of reset your television, you can’t get around with setting it up without this very expensive replacement. You can’t find this remote cheap anywhere unless you luck out with a used one from someone. It should not cost this much and it shouldn’t be required just to work your television when you first get it set up or when you have to move, change internet or reset your television. Stick with Roku or Vizio because you can work both platforms with their remote phone apps without ever having to use a physical remote in the first place.