Customer Ratings & Reviews
- Model:
- NS-RCFNA-21
- SKU:
- 6418140
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the ease of use and overall performance of the Fire TV replacement remote. Many find it to be a great replacement remote that is compatible and connects easily. Some customers have noted issues with the battery life, while others have mentioned concerns about the button layout.
This summary was generated by AI based on customer reviews.
Remote is fine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This remote should have been cheaper. The setup process was easy enough, I just think for the price it needed more features.
I would recommend this to a friendnot sure
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought to replace my remote that wasn't working with my tv, but this one still didn't work with it as well. thinking its just the tv.
I would recommend this to a friendShould last Longer!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great remote. However we had to buy it to replace a remote that was LESS than 1 year old. I’m hoping this one lasts a good bit longer.
I would recommend this to a friendPlan to buy this over and over again
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well, I bought the TV in Sept 2019. Replaced the remote with this one (identical) in April 2021, and now I'm having to do it yet again in Oct 2022. TV is just fine but the FiOS remote lasted more than 5 years, and i only stopped using it because we moved. It was still working. So, this remote is fine, just know you will be replacing it every 12 - 18 months. Ugh.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Kayden,
Thank you for taking time to share your feedback. We do apologize if you are having issues with our TV remote. We appreciate for bringing this to our attention. Kindly send an email to www.insigniaproducts.com/support.
Insignia Support,
Merjorie
www.insigniaproducts.com/support
Great when it actually works...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works better than the original but it’s still hit or miss. Sometimes it works sometimes it doesn’t. Like right now the volume button won’t work so I can’t hear anything no matter what I do. It turned all the way down and I can’t make it any louder. There’s always at least one button per day that doesn’t work then magically starts working again later. Every replacement I have tried is junk. I will never purchase insignia electronics again.
No, I would not recommend this to a friendIt's Okay
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's okay, it does work, didn't have to program it, it seems a little slow to respond, not as fast as the original one, and the voice doesn't work,
I would recommend this to a friendOk remote
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Okay remote my tv broke right after which made the remote pointless
No, I would not recommend this to a friendNot match
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It did not work properly. The TV didn't recognize it.
No, I would not recommend this to a friendFIREFLY TV REMOTE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TOOK AWHILE BUT FINALLY GOT TV REMOTE TO WORK IT IS NOT VERY USER FRIENDLY AND I DON'T PARTICULARLY LIKE THE FIREFLY TV EITHER
No, I would not recommend this to a friendsister
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this was purchased for my sister to replace a broken one so I cannot provide a rating
I would recommend this to a friend- Cons mentioned:Battery life
Buy a aftermarket
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was just as bad as original batteries kept dying would never buy a fire tv again
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our Fire TV Replacement Remote for Insignia-Toshiba-Pioneer! We know how frustrating is that your remote drains batteries so fast. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your remote.
Rudson S.| Insignia Support. https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible person gave me wrong remote and when I returned it the store workers were clueless also. And all I was told was if it don’t work return it like I have time for that being that I was already here the first time to return a remote
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi KenshanaG,
Thank you for sharing your feedback regarding the Insignia™ Fire TV Replacement Remote. We're truly sorry to hear about the difficulties you faced with the remote and the inconvenience caused by the incorrect recommendation and subsequent return process.
We understand how frustrating it can be to deal with such issues, especially when time is limited. Your experience is important to us, and we appreciate your patience as you navigate this situation.
If there's anything we can do to assist you further, please don't hesitate to reach out. We value your feedback and are committed to improving our products and services. Emman | Insignia Products
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good but didn’t work after a year but still decent replacement
I would recommend this to a friendOk
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It work ok gsjkjswehnkdschrashydxhfssvjgfccgrdc ghh
No, I would not recommend this to a friendCan’t use it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got it can’t use it it didn’t function like the original
No, I would not recommend this to a friendRemote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't find my item.30 minutes after i receive the message i go to take my item i didn't find it
No, I would not recommend this to a friendNot the super replacement as claimed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The remote was supposed to be a replacement for the one that came with my Toshiba tv but it’s always giving me errors about the tv can’t find the remote so I have to cut the tv off and on again to get the errors to disappear so I can see the screen almost $30.00 for a remote that works part of the time is disappointing
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our Fire TV Edition Replacement Remote for Insignia/Toshiba. I understand it's giving you errors and that can be disappointing. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Nice
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to work very good product very nice quality on
I would recommend this to a friendIt’s ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is not easy to slide/open the battery compartment.
I would recommend this to a friendCindy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It only works for sound. It needs to work for all needs not just sound.
No, I would not recommend this to a friend