Customer Ratings & Reviews
- Model:
- NS-RCFNA-21
- |
- SKU:
- 6418140
Customer reviews
Rating 4.7 out of 5 stars with 1932 reviews
(1,932 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the ease of use and overall performance of the Fire TV replacement remote. Many find it to be a great replacement remote that is compatible and connects easily. Some customers have noted issues with the battery life, while others have mentioned concerns about the button layout.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of useCons mentioned:Battery life
Rated 5 out of 5 stars
Great replacement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to get a replacement because the original remote to my Insignia Fire TV kept saying battery offline. Anyway, the placement of the buttons are a little different, so it took a bit to get used to that, but otherwise it has worked flawlessly.
I would recommend this to a friend Rated 5 out of 5 stars
Perfect Replacement After 6 Years
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My original remote stopped working about 6 years ago, and since then I’ve tried several different replacements. None of them worked. Finally, I found this remote, and it’s been a game-changer. It connects immediately as soon as we switch it on, with no setup issues at all. It’s very reliable, easy to use, and feels just like the original. After years of frustration, this is the first remote that truly solved the problem.
I would recommend this to a friend- Pros mentioned:Connectivity, Ease of use
Rated 5 out of 5 stars
Just like the original from the box
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was so surprised at how short of a time it took for it to automatically connect to my TV. It works perfectly fine just as the original that came with the TV. Haven’t had any problems with it whatsoever other than a little battery change.
I would recommend this to a friend Rated 5 out of 5 stars
It works
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The remote looks sleek and did the job. Glad to have an affordable option available.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your feedback, BosephBostar! We’re thrilled to hear that you found the Insignia™ Fire TV Replacement Remote to be both sleek and functional. It's great to know that our affordable options are meeting your needs. If you have any further questions or need assistance, please don’t hesitate to reach out. Enjoy your viewing experience! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Compatibility, Ease of use
Rated 5 out of 5 stars
works perfectly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.was so happy I didn’t have to program this remote to my TV. The TV had been used with original remote which was then lost in a move. I thought for sure there would be some issue getting it to work with my TV but nope, it turned on immediately. Very happy.
I would recommend this to a friend - Pros mentioned:Compatibility, Ease of use
Rated 5 out of 5 stars
Remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfect. It is an exact match to the original.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We're thrilled to hear that the product works perfectly and is an exact match to the original. If you have any further questions or need assistance, we're always here to help!
- Carl | Insignia Products
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Affordable, Accessible, and Easy to Pair
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought a Fire TV for my mother-in-law last year and she somehow managed to drop her remote in the trash. We were pretty devastated because we didn't know if the remote was replaceable. To my surprise, the remote was readily available at my nearest store and I was able to get a new one the same day. The remote was affordable and extremely easy to set up. The pairing instructions are concise and to the point. It functions perfectly as the other one did before. We couldn't be happier. I'm so grateful Bestbuy carried this remote in stock because it truly made my mother-in-law's life so much easier.
I would recommend this to a friend Rated 5 out of 5 stars
It works.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works just as expected, and just like the original that came with the tv.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Remote
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad helped me to get my TV to connect to the remote before I left the store. And yes. I brought my TV in to store because I thought it was the TV but instead had to purchase a brand new remote. Unfortunately I had to buy the remote before the TV would work because the one that came with TV did not. But at least they helped to connect the new one
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Shine, thank you for sharing your experience with the Insignia™ Fire TV Replacement Remote. We’re sorry to hear about the initial trouble with your TV remote, but we’re glad the Geek Squad was able to assist you in-store and get everything connected before you left. It’s great to know that the new remote is working well for you now. If you have any further questions or need additional support, feel free to reach out. Patricia | Insignia Support  https://www.bestbuy.com/site/insignia-fire-tv-replacement-remote-for-insignia-toshiba-pioneer-black/6418140.p?skuId=6418140
Rated 5 out of 5 stars
FireTv Remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced my Insignia Fire TV remote and it paired instantly. Works perfectly and was easy to set up
I would recommend this to a friend- Pros mentioned:Compatibility, Ease of use
Rated 5 out of 5 stars
Universal remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This remote was super easy to program! It paired perfectly with my Amazon fire tv. 10/10 would recommend.
I would recommend this to a friend Rated 5 out of 5 stars
Life saver
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this remote and that it pairs with any tv associated with the brand. My dog destroyed my last one this one is amazing!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .That's fantastic to hear! It sounds like the Insignia remote is a real winner for you, especially with its ability to pair with any TV associated with the brand. We're sorry to hear about your last one, but we're thrilled that this new one is amazing and living up to your expectations!
Carl | Insignia Products
- Pros mentioned:Compatibility, Ease of use
Rated 5 out of 5 stars
Doug 70 year old man
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this remote works very well with my insignia TV. It works as good as the original, and was very easy to sync, the new remote with my TV. It comes with easy to read instructions.
I would recommend this to a friend Rated 5 out of 5 stars
Firestick Replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This replacement was right on time. it works great. The old fire stick had seen it's last days.
I would recommend this to a friend- Pros mentioned:Connectivity
Rated 5 out of 5 stars
Great replacement
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a different remote and it did not do well. But, this remote was excellent and stays connected to the Fire TV. It was automatically connected without any codes.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback with us. We are thrilled to hear that this remote has exceeded your expectations and stays connected to your Fire TV. It's great to know that it was automatically connected without any codes, providing a seamless experience. Your satisfaction is important to us, and we are committed to delivering products that meet your needs.
Keith | Insignia Support
Rated 5 out of 5 stars
Works perfectly!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works exactly like the original including voice command. No different than original remote.
I would recommend this to a friend- Pros mentioned:Connectivity
Rated 5 out of 5 stars
Best Option
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome item! Easy to connect to my kids tv! Great option when you cannot find the original remote!
I would recommend this to a friend Rated 5 out of 5 stars
Best Reliable Remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Reliable remote. Eazy to handle. Perfect gift and addition to your Smart TV!
I would recommend this to a friendRated 5 out of 5 stars
Lost remote
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up exactly like the one I lost and finally found it after I purchased so now I have 2
I would recommend this to a friendRated 5 out of 5 stars
Great product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Worked perfectly as a replacement remote.
I would recommend this to a friend








