Customer Ratings & Reviews
- Model:
- NS-RCFNA-21
- SKU:
- 6418140
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the ease of use and overall performance of the Fire TV replacement remote. Many find it to be a great replacement remote that is compatible and connects easily. Some customers have noted issues with the battery life, while others have mentioned concerns about the button layout.
This summary was generated by AI based on customer reviews.
Please dont waste money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its not original, the buttons are hard and never like the one it comes with the tv. Not even 10% value for the money
No, I would not recommend this to a friend- Cons mentioned:Battery life
Poor Replacement Remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Drains batteries really quick and eventually stopped working with NEW batteries.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi WhyIsThisNecessary,
Your feedback with this product is helpful to improve its quality.
Insignia Support
Lea
https://www.insigniaproducts.com/
Over priced junk
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over priced , cheaply made junk God forbid it accidentally falls! Boom game over its broken. Then dint matternyou get the warranty or replacement insurance. Can only use it once.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JonahP, Thank you for taking the time to leave a review of our Insignia™ - Fire TV Replacement Remote for Insignia-Toshiba-Pioneer - Black. Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Mariepel C.| Insignia Products
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Broken
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broken already! Notified them already but little response
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Kelly,
Thank you for reaching out and sharing your experience. We sincerely apologize for the inconvenience caused by the remote malfunction. As the manufacturer, we take quality concerns seriously and want to ensure your issue is addressed promptly. Please contact our customer support team directly at [contact information], so we can assist you with a replacement or further troubleshooting. We appreciate your patience and understanding, and we're committed to resolving this matter to your satisfaction. - Emman | Insignia Products
Best Buy pulled wrong part
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wrong remote. I gave them the EXACT part number, they couldn't send the right one. I want my money back but it is too late! BEST BUYS ERROR! I DEMAND MY MONEY BACK.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our Fire TV Replacement Remote for Insignia-Toshiba-Pioneer! We know how frustrating is that you received a wrong remote. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your complaint.
Rudson S.| Insignia Support. https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
No comprar
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't recommend it, it only lasted 4 months. If it was damaged, it didn't want to work more than one day to the next. It even had a fall protector for any accidents but it doesn't work.
No, I would not recommend this to a friendEh
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great but original remote shouldn’t go out after 3 months of use.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback and for bringing this issue to our attention. We apologize for any inconvenience caused by the malfunction of the original remote after only 3 months of use. Quality and durability are important to us, and we strive to provide reliable products. Please contact our customer service team so we can assist you with a replacement remote or explore other solutions to ensure your continued satisfaction. Your satisfaction is our priority, and we appreciate your understanding. We look forward to resolving this matter promptly for you. Keith | Insignia Support https://www.bestbuy.com/site/insignia-fire-tv-replacement-remote-for-insignia-toshiba-pioneer-black/6418140.p?skuId=6418140
Bad remote
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought in november and stopped working in january.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our Fire TV Replacement Remote for Insignia-Toshiba-Pioneer! We know how frustrating is that your fire remote stopped working. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Faulty Remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ordering and pick up were fine. The product itself does not work. Will be returning it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Jzach, thank you for taking the time to leave a quick review of the Fire TV Edition Replacement Remote. I am sorry to read that you are having issues with your new remote, please feel free to give us a call at 1-877-467-4289 so we can assist you with either troubleshooting or steps for the exchange.
Duban M- Insignia support
INSIGNIAPRODUCTS.COM/CONTACT-US
second remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sorry this item didn't work for my TV. I bought the TV from Best Buy and the original remote but somehow the remote was lost. So I purchased a second remote and called customer service twice and finally they said that the remote doesn't work so I'll be back to exchange the remote for another one. Thanks
No, I would not recommend this to a friendremote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not the right remote your does not carry the amazon fire stick tv remote
I would recommend this to a friendReplaced nothing.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works less than half the time, unresponsive for the most part. My old one stopped being responsive and this replacement is only 5% better. For the price I do not recommend. Go spend it on sushi or something worthwhile.
No, I would not recommend this to a friendNot working
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This remote does not work for pioneer TV and it's wasting of $.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi,
Thanks for your review.
The remote works with Fire TV in Pioneer.
Non working
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not connect to my tv. Kept searching over and over.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback regarding the Insignia™ Fire TV Replacement Remote. We appreciate your insights and understand that connectivity can sometimes be challenging. Your input is important to us, and we're continually working to improve our products to enhance customer satisfaction. Thank you for being a valued customer! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-fire-tv-replacement-remote-for-insignia-toshiba-pioneer-black/6418140.p?skuId=6418140
Hot Junk!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk. $30 remote that lasted less than a year. Stopped working and started heating up and made batteries super hot to the touch! They don't make anything to last these days! Just awful!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Michelle2,
Thanks for taking the time and effort to leave a review with our Insignia™ - 24" Class F20 Series LED Full HD Smart Fire TV. We do apologize for this disappointing experience and thank you for bringing this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Crap
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.More crap from BestBuy. I never had a remote crap out so quickly and BestBuy doesn't service them or replace unless you purchase one of their protection plans.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - Fire TV Replacement Remote for Insignia-Toshiba-Pioneer - Black, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Angela
www.insigniaproducts.com/support
Cannot fit a cube into a circle
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Open box which excites the heck out of me…. Can’t beat a deal and then I realized why. The remote is only for INSIGNIA TWLEVISIONS W/ Firetv! I was only looking to replace my broken Fire Tv Cube remote.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the replacement remotes for Insignia-Toshiba TV's. I am sorry for the misunderstanding. As mentioned, the remote is only for specific TV models. Please contact us if you have any questions.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Waste of money
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this remote twice and both times it stopped working after just a couple of month. I do noy recommend anyone buy it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi There,
Thank you for taking the time to review our Insignia - Fire TV Replacement Remote for Insignia-Toshiba-Pioneer. Allow me to apologize for the inconvenience that both your remote control has stopped working. I understand that it was purchase a couple of months ago. We do have a customer service support team that you may call for further assistance 1 (877) 467-4289 Daily 8am - 9pm CT.
Insignia Support
Alvin
www.insigniaproducts.com/support
Which is it ?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really don’t know if it’s the remote or the tv.. Either way.. I can only give 1 star will update once tv comes back from geek squad .. Still not connecting to WiFi or pairing with remote ..
No, I would not recommend this to a friendSo frustrating
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I could not get this thing to work. So frustrating. Donating ASAP.
No, I would not recommend this to a friend