Customer Ratings & Reviews
- Model:
- NS-RCFNA-21
- SKU:
- 6418140
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the ease of use and overall performance of the Fire TV replacement remote. Many find it to be a great replacement remote that is compatible and connects easily. Some customers have noted issues with the battery life, while others have mentioned concerns about the button layout.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Battery life
Drains Batteries Relentlessly After A Few Months
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have four of these remotes. After a few months use, two of them drain batteries in less than a week. When the remote is new batteries will last months. The remotes are very lightly used and shouldn't fail this soon and as often as they do.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello RemoteFromHell,
Thank you for the review. I understand that you are having some issues with one of our product. However, we would love to have some clarification about it, do not hesitate in reaching us at https://www.insigniaproducts.com/support.
Insignia Support,
Merjorie
www.insigniaproducts.com/support
not sure
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought to replace my remote that wasn't working with my tv, but this one still didn't work with it as well. thinking its just the tv.
I would recommend this to a friendRemote is fine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This remote should have been cheaper. The setup process was easy enough, I just think for the price it needed more features.
I would recommend this to a friendShould last Longer!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great remote. However we had to buy it to replace a remote that was LESS than 1 year old. I’m hoping this one lasts a good bit longer.
I would recommend this to a friendNever Again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy Salisbury please excuse me for this terrible words but they suck. I am canceling my membership to the geek squad won’t answer the phone won’t help you when you go to the calendar. You need an appointment just not gonna take it. I’m done peace out.
No, I would not recommend this to a friendInsignia Remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This remote didn't work for my particular insignia tv.I ended up returning this item to the store.
No, I would not recommend this to a friendGreat when it actually works...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works better than the original but it’s still hit or miss. Sometimes it works sometimes it doesn’t. Like right now the volume button won’t work so I can’t hear anything no matter what I do. It turned all the way down and I can’t make it any louder. There’s always at least one button per day that doesn’t work then magically starts working again later. Every replacement I have tried is junk. I will never purchase insignia electronics again.
No, I would not recommend this to a friendPlan to buy this over and over again
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well, I bought the TV in Sept 2019. Replaced the remote with this one (identical) in April 2021, and now I'm having to do it yet again in Oct 2022. TV is just fine but the FiOS remote lasted more than 5 years, and i only stopped using it because we moved. It was still working. So, this remote is fine, just know you will be replacing it every 12 - 18 months. Ugh.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Kayden,
Thank you for taking time to share your feedback. We do apologize if you are having issues with our TV remote. We appreciate for bringing this to our attention. Kindly send an email to www.insigniaproducts.com/support.
Insignia Support,
Merjorie
www.insigniaproducts.com/support
It's Okay
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's okay, it does work, didn't have to program it, it seems a little slow to respond, not as fast as the original one, and the voice doesn't work,
I would recommend this to a friendOk remote
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Okay remote my tv broke right after which made the remote pointless
No, I would not recommend this to a friendFIREFLY TV REMOTE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TOOK AWHILE BUT FINALLY GOT TV REMOTE TO WORK IT IS NOT VERY USER FRIENDLY AND I DON'T PARTICULARLY LIKE THE FIREFLY TV EITHER
No, I would not recommend this to a friendNot match
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It did not work properly. The TV didn't recognize it.
No, I would not recommend this to a friendsister
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this was purchased for my sister to replace a broken one so I cannot provide a rating
I would recommend this to a friendTotally Dissapointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Within less than 30 days the remote does not function
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Insignia Customer! We’re sorry to hear that your replacement remote stopped functioning within such a short time, and we appreciate you taking the time to share this feedback.
We understand how disappointing it is when a remote doesn’t perform as expected. Please contact our support team directly at 877‑467‑4289 or insigniasupport@bestbuy.com, we will check and help you with the further steps.
Thank you again for sharing your experience.
Poojitha | Insignia
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good but didn’t work after a year but still decent replacement
I would recommend this to a friend- Cons mentioned:Battery life
Buy a aftermarket
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was just as bad as original batteries kept dying would never buy a fire tv again
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our Fire TV Replacement Remote for Insignia-Toshiba-Pioneer! We know how frustrating is that your remote drains batteries so fast. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your remote.
Rudson S.| Insignia Support. https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Can’t use it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got it can’t use it it didn’t function like the original
No, I would not recommend this to a friendOk
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It work ok gsjkjswehnkdschrashydxhfssvjgfccgrdc ghh
No, I would not recommend this to a friendRemote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't find my item.30 minutes after i receive the message i go to take my item i didn't find it
No, I would not recommend this to a friendNot the super replacement as claimed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The remote was supposed to be a replacement for the one that came with my Toshiba tv but it’s always giving me errors about the tv can’t find the remote so I have to cut the tv off and on again to get the errors to disappear so I can see the screen almost $30.00 for a remote that works part of the time is disappointing
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our Fire TV Edition Replacement Remote for Insignia/Toshiba. I understand it's giving you errors and that can be disappointing. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us