Customer Ratings & Reviews
- Model:
- NS-RCFNA-21
- SKU:
- 6418140
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the ease of use and overall performance of the Fire TV replacement remote. Many find it to be a great replacement remote that is compatible and connects easily. Some customers have noted issues with the battery life, while others have mentioned concerns about the button layout.
This summary was generated by AI based on customer reviews.
Only works if tv has not been factory resetted.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would suggest contacting the original manufacturer of your television to acquire a replacement remote instead because this item did not work because it will not work if tv has gone through a factory reset.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Roger!
Thank you for sharing your experience with our Replacement Remote for Fire TVs! We understand how annoying is that the remote is not pairing with your unit. Please allow us to check this situation further with you! Feel free to contact us at the link below.
Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV want connect to dish . Can’t scan channels . Blocked screen . Not good quality tv
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking time to write a review our Insignia™ - Fire TV Replacement Remote for Insignia-Toshiba-Pioneer - Black. We deeply care about the performance of our products and I would like to further review your situation. You can reach us at the link below.
Dina | Insignia Support | https://www.insigniaproducts.com/contact-us
Frustrated
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought I burgs a samsun, not Toshiba. Im confused. It is not working....I feel frustrated since I pay 53.00 dollars to get it done and I still have the same problems not control.
No, I would not recommend this to a friendBroke after 1 month
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked for a month and now does not work. Not happy about this since I just bought it to replace another one that stopped working
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!
I'm very sorry to read that your Insignia Replacement Remote just stopped working. This is not the experience we wanted for you. Please, feel free to contact us so we can check all the available options with you.
Gaby G. Insignia Products | https://www.insigniaproducts.com/contact-us
Would not pair with Toshiba Fire TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would not pair with our Toshiba Fire TV even though this is supposed to be a direct replacement for the OEM remote. Returned
No, I would not recommend this to a friendInsignia Remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very hard to pair with TV after factory reset had been performed. Might work better with already functioning TV sets.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our Fire TV Replacement Remote for Insignia-Toshiba-Pioneer! We understand that you're having issues pairing the remote control. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Doesn’t work after a few times
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced twice and doesn’t work on our TV. Red light on remote stops flashing. We keep putting new batteries in it and no success.
No, I would not recommend this to a friendWouldnt pair
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2 remotes still not pairing with tv. Cheap products
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Lafayette,
Thank you for taking the time to leave a review of our Insignia™ - Fire TV Replacement Remote for Insignia-Toshiba-Pione. I am sorry to read that your 2 remotes did not pair to the TV. I know it can be dissatisfying that it was not working long enough as expected. Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Insignia Support
Molina
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Fire TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have tried everything I could to connected to my fire tv but it doesn't want to connect
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - Fire TV Replacement Remote for Insignia-Toshiba-Pioneer - Black, I understand how upsetting it is when things don't work as expected, that's why I would kindly ask you to contact us if you ever encounter another issue with your product, we'll be more than happy to provide any needed assistance.
Insignia Support
Angela
Didn’t work
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work for my insignia. Very dissatisfied and frustrated
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - Fire TV Replacement Remote for Insignia-Toshiba-Pioneer - Black, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.
Insignia Support
Shella
www.insigniaproducts.com/support
That didn’t last long
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted about a year. The power button no longer works. Good start, shabby finish
No, I would not recommend this to a friendFreezes
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only had this remote for two months and it freezes CONSTANTLY - so annoying.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi HayleyH,
Thank you for taking the time to review our Insignia™ - Fire TV Replacement Remote for Insignia-Toshiba-Pioneer - Black. I understand you found it uncomfortable to use since it freezes constantly and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Remote
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn't get it to connect. I even called amazon and they tried everything.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our Fire TV Edition Replacement Remote for Insignia-Toshiba. I understand you couldn't get it to pair with the TV and it can be confusing. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Insignia remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this item not even a month ago, and it already stopped working.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Camille,
Thank you for writing a review about our Insignia™ - Fire TV Replacement Remote for Insignia-Toshiba-Pioneer - Black. We know how annoying is when the unit is not working as expected. We would love to check this situation further with you, I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link below or reach us at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.
Insignia Support
Louise
www.insigniaproducts.com/support
- Pros mentioned:Remote
Great value on these replacement remotes!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wry cheap for a replacement remote!! I buy around 20 of these tvs a year for my housing business. We go through the remotes like crazy! These are the exact same remote but for such a low cost! Love it!!
I would recommend this to a friend Bad product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Many of the buttons wouldn’t work I do not recommend I ended up returning it and buying a new one
No, I would not recommend this to a friendDont waste the money
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had remote for about 5 months already doesnt work.
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Less than 1 month old and it stopped working!!!!!!
No, I would not recommend this to a friendNot working
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remote stopped working right after 3 weeks it able to return it back
No, I would not recommend this to a friendTerrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased 11/28/2020, stopped working Jan 15, 2021.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!
Thank you very much for letting us know your experience with the Fire TV Edition Replacement Remote. This is not the experience we wanted for you. Please, contact us so we can offer you technical support.
Gaby G. Insignia Products | https://www.insigniaproducts.com/contact-us