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Customer Ratings & Reviews

Your price for this item is $29.99

Customer reviews

Rating 4.7 out of 5 stars with 1933 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the ease of use and overall performance of the Fire TV replacement remote. Many find it to be a great replacement remote that is compatible and connects easily. Some customers have noted issues with the battery life, while others have mentioned concerns about the button layout.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 1,933 reviews
  • Rated 1 out of 5 stars

    Too Good (?)

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overpriced and turns on another tv device nearby...

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work doesn’t connect won’t work at all with the fire tv

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    overpriced

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Half the cost of the TV we bought. Ridiculous.....

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Defective, didn’t pair with TV. I had to buy one of elsewhere

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Review.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sorry but it didn't work so took it back for a refund.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Remote

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote works as expected. It was to replace our current remote.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ecstatic

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy we were able to get out Toshiba Fire Tv remote replaced. We were using in Fire TV remote app on the phone and it’s horrible. I’ve contacted Amazon and since I bought it in 2018, they refer me back to Toshiba manufacture. But I google their website and I enter my name and model, it referred me to Best Buy and I was ecstatic that I was able to pick it up at my local Best Buy. I was able to pick it up next day and it is a lot better than my original remote control. I like it where it had option to click netflix, Hulu, Amazon prime video, and Disney. Super convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Remote

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and easy to use. Exact model as the I original.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    ClickAeay

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Fine. So glad to have a working remote. Pairing was easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fire TV Replacement Remote

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, good price. My local store had it in stock so convenient to buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and set up. Great price, remote was easier than the one that came with tv.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Replacement remote

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying this product.. easy to use and set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Manager

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fire stick Great fire stick Great fire stick

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for the enthusiastic feedback! We’re thrilled to hear that you’re enjoying your Fire Stick and that it’s made such a great impression. It’s always rewarding to know our products are delivering a satisfying experience.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Absolutely awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need a remote so you can continue your factory reset on your smart tv, this is the one. I bought the supposed "replacement" off amazon and that has to be a knock off because my samsung tv wont even register it. This feels more like the original

    I would recommend this to a friend
  • Pros mentioned:
    Remote

    Rated 5 out of 5 stars

    Perfect replacement

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So this is exactly the remote that I had. You know sometimes if you order from an online superstore you think you’re getting the real deal but it is some bogus remote. But when you order from Best Buy, you get what you’re looking for and paying for.!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The perfect replacement.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This the perfect replacement device. I am really happy I decided to make the purchase. It is exactly as great as the original remote. The set-up was simple and quick. One thing about the remote, it doesn't feel like a replacement. My TV connected instantly with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv remote

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote works fine with any issues, reasonable price and happy with my purchase.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your feedback! We're glad to hear that the Insignia™ Fire TV Replacement Remote is working well for you and that you're happy with your purchase. It's great to know you found it reasonably priced too. If you have any other questions or need further assistance, feel free to reach out. We appreciate your support! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    better than original. works on TCL not just brands listed.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review of the Insignia™ Fire TV Replacement Remote! We're glad to hear that you find it better than the original and that it works on your TCL TV as well. If you have any further feedback or need assistance, feel free to reach out.

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Remote model NS-RCFNA-21

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a factory reset on my insgnia fire tv and didnt have the original remote. This remote paired with no problem. Thanks best buy

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review! We’re happy to hear that the Insignia™ Fire TV Replacement Remote paired seamlessly with your TV after the factory reset. It’s great to know that it worked perfectly even without the original remote. We appreciate your feedback and are glad we could help! If you have any questions or need further assistance, please don't hesitate to reach out. Thank you for choosing Insignia! - Mae | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Remote

    Rated 5 out of 5 stars

    Great fire tv remote replacement

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a replacement remote because the previous one stopped work. This one worked immediately for my fire tv. The buttons are very fast and responsive.

    I would recommend this to a friend