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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 1089 reviews

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82%
would recommend
to a friend

Customers are saying

Customers recognize the Flex - 8" - 16GB tablet as easy to use and having a desirable screen size for media consumption, further praising its affordability. However, negative feedback highlights concerns about battery life, charging port durability, and camera image quality. Some users also mentioned performance issues and occasional WiFi connectivity problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,089 reviews
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Charging port not working after just 2 months

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really went against my better judgement with this one and was proven correct in my assumption that the mixed reviews might prove the product not work the cheap price. However, I did figure I would get at least a year before it went dead. The tablet will not charge......yes, after just a little over 2 months of owning it. Did not purchase warranty as I figured it would be cheaper to just replace it in a year, but two months is ridiculous. I would love to know how many people have had this tablet for more than 6 months without needing to replace it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Tablet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing table for the price. Great for children

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    meets my criteria

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    kis very compatable for my needs as I put apps on and use for music and movie veiwing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent tablet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for Internet browsing and for playing games and watching videos

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value open box $42

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    8 inch display your movies look great and many features

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Poor battery

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for an OK tablet that will only last 6 months, then consider this tablet. Otherwise avoid this tablet. Up until 2 weeks ago, tablet worked OK. Battery life was OK, would last 4 hours on a charge. Recently, battery life was rapidly dropping until life was less than 30 mins. This is a common design problem. Yesterday, I returned the tablet for a refund. Purchased a Samsung Tab A.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! I'm really sad to hear that your tablet only lasted 6 months, but I'm glad that you were able to return it and exchange it for another one. -Elsa Insignia Support BBY-ExBrand_Insignia

  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Don't buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is not worth your money, even at the discounted price. You will be so frustrated with its slow responses, constant restarts and low battery life that you will just give up as I did. I'm not sure why Best Buy decided to market their own tablet but this is far inferior to any I have seen on the market. Pay extra to get a decent device. You won't regret it.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there! I'm sorry to hear about the misbehaving your tablet is currently experiencing, I'd recommend you take advantage of Best Buy's 15 day return/ exchange policy and swap it out for a different unit since it may just be this one that is not working properly. - John Insignia Support. BBY-ExBrand_Insignia

  • Cons mentioned:
    Charging port

    Rated 1 out of 5 stars

    Poorly designed charging port

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you purchase one of these Insignia 8" Android Tablets do not try charge the Tablet while you are using it. The charging port is very poorly designed and based on the reviews I have seen here the charging ports on these things do not last for more then a few months. One of the reviews said it was good for beginners, i disagree, if you want it to last more then 3 months keep it away from kids and beginners and don't use it while it is being charged.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 1 out of 5 stars

    Tablet wont turn on after 3 months of light use!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this tablet at the end of June. it worked ok for a while but recently just decided it wouldn't turn on. From reading other reviews on Insignia tablets, it seems that this is a widespread issue. Best Buy should refund the purchase or provide customers a store credit! The Best Buy clerks recommended the product as Best Buy's store brand. This makes me not want to purchase items from Best Buy anymore.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you very much for submitting your comments, I am sorry to read about this malfunction, however please remember that this tablet has a 1 year of manufacturers warranty that can be validated at your local Geek Squad. Omar S. - Insignia Products Support. BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Grear for price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the Price paid. Follwoing the instructionswas a very easy task. It runs ok and the graphics are fine. I would recommend

    I would recommend this to a friend
  • Cons mentioned:
    Charging port

    Rated 1 out of 5 stars

    Horrible Charging port

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a few months of using my tablet, the charging port became more and more problematic to use. It will only charge if held in a certain position, and that's not worth the hassle.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello! Thank you for submitting your review. I'm sorry to know that you're having issues with the charging port. Remember you can take advantage of our 15-Day Return policy as well as the 1 year manufacturer warranty at the store or get in touch with us at http://www.insigniaproducts.com/support/contact.html. All the best! Fernanda-Insignia Products Specialist. BBY-ExBrand_Insignia

  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Stay Away

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery Charging isssues, access to SD card issues. Also very poor customer support and no updates to operating system to address the issues. STAY AWAY for Insignia Tablets.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello! Thank you very much for taking the time to submit a review. I'm sorry to know that this product doesn't meet your expectations. Remember that you can take it back to the store for a return under our 15-Day Return policy. Wishing you all the best, Fernanda-Insignia Products. BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Good tablet for the price.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a real good tablet for a low price, has decent battery life and does everything I currently need it to do.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DOA

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't turn on right out of the box.....tried pushing the reset button, no go

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good performance for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only 24 hours with the tablet, so far working better than expected for a low price tablet

    I would recommend this to a friend
  • Cons mentioned:
    Charging port

    Rated 1 out of 5 stars

    won't charge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 3 of these for my kids for Christmas, and now only one of them will charge. The other two don't do anything when you plug them it...this is very frustrating! Now I have 2 tablets that are junk!!!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, we're sorry to hear that the tablets you purchased stopped working. However, I'd like to remind you that you can take advantage of the one year manufacturer's warranty by taking them into the Best Buy - Geek Squad counter with your receipt of purchase. If you cannot find the receipt, please contact our product experts at www.insigniaproducts.com/support/contact.html and we will happily assist. Amanda - Insignia Support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Do NOT buy find an extra 100 dollars

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok hot garbage. no if its for your 10 yr then would be good. Cant even trans pics no more than 20. or it crashes. cant play avi mpeg nothing. trying other codecs. also alot of app will not work with it either. not sure why they just said return it.. lol

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Slow slow slow.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this a few days ago. Not bad for $80 but very slow to load and close apps or web browser, to the tune of 5-10 seconds. The speakers are sub par and the resolution is mediocre at best. Unacceptable at any price and will be exchanging it soon

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice clear and big screen for a little price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this tablet and it is great for a beginner too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tablet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tablet for little kids and great value. Recommended!

    I would recommend this to a friend
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