Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 501 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers often highlight the sturdiness and ample storage space of this gaming TV stand, frequently praising its ability to accommodate large TVs and its attractive design. Many appreciate the stand's price point and the generally clear assembly instructions, although some found the assembly process time-consuming. A few customers noted concerns about the weight of the stand and the quality of some hardware components.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 501 reviews
  • Rated 3 out of 5 stars

    Tv stand wobbles

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked this TV stand and it looks just like the picture once built. Although, there is this middle bottom wood piece under the entire stand that makes it not stable, it is a little wobbly.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dimensions of shelves weren't what I thought and will be buying something different now. Assembly was fair but missed the shelf size in descriptions and can't put hardly anything on the as they are too small. If it fits your needs, it is decent for what it is, I just saw overall dimensions and the picture didn't do the shelf size justice.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello BobH,
      We understand that you were not fully satisfied with the purchase of your Insignia™ - Gaming TV Stand for Most TVs Up to 65" - Gray. We are very sorry that the product did not meet your expectations. Do not hesitate to let us know if you ever need any help with it, remember that we are here for you and we are going to do always our best to assist you. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST.
      Chelsea
      Insignia Support
      Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Sturdiness

    Rated 1 out of 5 stars

    Disappointed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful entertainment System. However I received a defective unit. Each or the panels have letters and mine didn’t come with panel C. I was still able to put it together but shouldn’t use the drawer or back panels due to this one panel being off. Called insignia and they wanted me to go back to the store to return it but I didn’t feel like am carrying this up three flights of stairs 3 times

    No, I would not recommend this to a friend
  • Cons mentioned:
    Assembly

    Rated 1 out of 5 stars

    Flimsy and not worth the price.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Filmsy and not worth tbe price. Not a difficult build but it took some extra time due to the shelves. I liked it but didnt feel comfortable with it holding a large tv around children. Thankful for Best Buys easy return policy. Wish more shelves were on display to test out. Likely wouldnt have bought this if i couldve compared shelves.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Handles

    Rated 2 out of 5 stars

    Not too bad

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sadly, the handles were stripped so we couldn't use them. Replaced them with others from hardware store and that worked.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Rock

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only issue is the piece on the bottom seems to make the piece rock. Since we have carpet it isn’t as noticeable.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for purchasing the TV stand. The TV stand is made of particle board. BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Skip this

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took so long to assemble alone. Very cheap looking, very light weight, once together but weighed so much in the long thin awkward box. color is a strange grey. You get what you pay for I suppose.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We apologize for any inconvenience you experienced with the assembly process and the appearance of our product. We understand your disappointment, and we're sorry that it didn't meet your expectations in terms of quality and aesthetics. Your feedback is valuable to us, and we'll use it to improve our product design and packaging to provide a better experience for our customers. If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to reach out to us. We appreciate your understanding and thank you for bringing this matter to our attention. Keith | Insignia Support https://www.bestbuy.com/site/insignia-gaming-tv-stand-for-most-tvs-up-to-65-gray/6455594.p?skuId=6455594 BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Be careful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to be careful not to over tighten. Veneer finish is very thin and rips easily.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    decent TV stand

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV stand is not a bad stand. Is better suited for hardwood vs carpet

    I would recommend this to a friend
  • Cons mentioned:
    Assembly

    Rated 1 out of 5 stars

    I wouldn’t recommend this

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unnecessarily difficult to assemble. Trying to put the screws in I realized the wood was basically stripped and the screws wouldn’t go in. At this point I’m just returning it. If I could I’d give 0 stars

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Tv stand

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy refuse put it together. Tv stand still in box until I can afford hire someone to put it together. To hard for me put it together.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Assembly

    Rated 1 out of 5 stars

    TV shelf

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unsatisfied. Too many parts and the legs are uneven.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello IreneD,
      It has come to my attention that you were not fully satisfied with the purchase of your Insignia™ - Gaming TV Stand for Most TVs Up to 65" - Gray. I'm sorry that the product didn't meet your expectations because of too many parts and legs are uneven. We would be more than happy to assist you and check for available options. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
      Chelsea
      Insignia Support
      Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Missing screws

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The part where they keep everything tool in mines was broken & Missing the cam lock screws to put together the tv stand

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback regarding the Insignia™ Gaming TV Stand. We appreciate you bringing the issue with the missing cam lock screws and the broken part to our attention. Your experience is important to us, and your input helps us focus on areas for improvement. We're committed to ensuring our customers have the best possible experience and your insights are invaluable in helping us achieve that. Thank you for sharing! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-gaming-tv-stand-for-most-tvs-up-to-65-gray/6455594.p?skuId=6455594 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Nothing fits in it... slots are dumb sizes

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing fits in the slots... they are stupid sizes. Don't buy this thing if you have regular sized electronics. Literally no shelves would be more useful than this thing... it holds the TV just fine I suppose, but yeah... thats about it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer beware

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is super wobbly would nit recommend if tou actually plan to out a tv on it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    So much potential

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would have been beautiful but the holes werent deep enough for the screws and wood things to hold it together. so sadly i had to return it.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for taking time to write a review our Insignia™ - Gaming TV Stand for Most TVs Up to 65" - Gray. I know how frustrating it is that it didn't meet your expectation. We are working on improving our products and designs. We appreciate your feedback.

      If you have any other concerns, you may use the link below to reach us.

      Insignia Support
      Dina
      Please visit https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Don’t buy, a nightmare to assemble, not sure what

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy, a nightmare to assemble, not sure what Best Buy was thinking in selling this.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi HimanishP,

      Hearing your feedback about this product is important to us so we can continue to improve its quality. Please contact us at 1-877-467-4289 if you need further assistance.

      Insignia Support
      Lea
      https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Bad product

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The handle screws are smaller and does not screw in, also it its not even when you finished building it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    POOR QUALITY

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WHILE ASSEMBLING IT CRACKED AND CHIPPED IN A FEW AREAS

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there,

      Thank you for writing a review for our Insignia™ - Gaming TV Stand for Most TVs Up to 65" - Gray, I'd like to apologize for the situation that you're experiencing I know it can be dissatisfying, however I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link below or reach us at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.

      Insignia Support
      Louise
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Pros mentioned:
    Sturdiness

    Rated 5 out of 5 stars

    Reliable - not too complex

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent size and easy to assemble! While it may take up to an hour to assemble it is not too complex

    I would recommend this to a friend
Sponsored