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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 503 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the Hard-shell Carrying Case for Meta Quest 3 and Meta Quest 2 for its excellent protection, high-quality construction, and perfect fit for the headset and controllers. Many appreciate its portability and convenient storage options for keeping VR equipment organized while traveling or at home. However, some users note compatibility issues, particularly with accessories like the elite strap. A few also mention that the battery life could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 503 reviews
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good item to keep safe the VR. The material is good as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Vr case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little right to fit everything in there but it does fit

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Does not fit Meta Quest headsets with elite strap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is tiny, I have the Meta quest 3 which is smaller and even with stock strap it barely fits, with the elite strap it will not fit at all without breaking. This is also advertised as Meta quest 2 and 3 but packaging does not list quest 3 anywhere, it's made specifically for bone stock quest 2. For 30$ this case is definitely not a good recommendation. They also linked a different case to this product for reviews so some of the reviews aren't even for this specific case.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice for traveling! Well worth money. Shipped on time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Family Hit!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my 10 year old grandson. He said best gift ever!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality but it is too small if you have the larger band.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Case is plain.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fair for price compared to other items. There is no set place for components. Just an empty case to figure out how to fit everything inside.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Look on Amazon for a better headset and case

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All you can fit is the standard Quest out of the box. If you get anything else, a longer cable, charger, better head mount, avoid wasting your money. I received one with the soft material not glued down.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with the Insignia™ Hard-shell Carrying Case for Meta Quest 3 and Meta Quest 2. We apologize for the inconvenience you've encountered with the fit and the soft material not being properly secured.

      We take your feedback seriously and are committed to improving our products. If you need assistance or have any questions, please don't hesitate to reach out to our customer support team. We're here to help and can offer alternative solutions to ensure you have a better experience with your case.

      Your satisfaction is important to us, and we appreciate you choosing Insignia™. We're dedicated to making sure our products meet your expectations. -Rolf | Insignia Support https://www.bestbuy.com/site/insignia-hard-shell-carrying-case-for-meta-quest-3-and-meta-quest-2-black/6482470.p?skuId=6482470 BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    It's Okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is not what we expected, disappointed with this purchase. Should have spent a few more dollars and got the other option.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really cheap feeling you will immediately want to upgrade your strap and when you do so this case won't fit your headset anymore just go with a larger strap and case to begin with

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We're sorry to hear that the product feels cheap and that the case doesn't fit after upgrading the strap. We appreciate your suggestion to go with a larger strap and case from the start. Your input is valuable and helps us improve our products. If you have any other comments or suggestions, feel free to share!

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Not the best for oculus

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works but needs cut out for controllers to keep them from moving around

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t love this case it seems a little too simple to protect such expensive gear.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic and usable case for the Occulus 2. Functional and things do fit.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Oculus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son liked this Oculus and he’s been meaning to purchase it for a while.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works but barely fits

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works but the Meta Quest 2 and controllers barely fit

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointingly basic

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No extra pouches for charger. Works good for holding console.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Small but does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job but not enough space wish it was a little bigge r

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Tight fit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasnt impressed with this dade. Will return it. The case is just big rnough to fit headset and controllers. No devider. You feel like you are pushing them together to squeeze it closed

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there,

      I am so sorry to hear that your experience with our Insignia™ - Hard-shell Carrying Case for Meta Quest 2 - Black. We appreciate your trust in our products and the time you took to share your experience with it. I'm really sorry to read that you are experiencing this issue with one of our products. Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be. We truly appreciate your feedback, please feel free to reach out to us if you have any questions or doubts.

      Insignia Support
      Louise
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Quest 3 Case....Not

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no where close to fitting the Quest 3. It does not work for me. Not recommended

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi PK63015! Thank you for your feedback on Insignia™ - Hard-shell Carrying Case for Meta Quest 3 and Meta Quest 2. It's disappointing when a product doesn't fit as expected, especially for something as specific as the Meta Quest 3. Your feedback is valuable, and we'd love to learn more about the issues you encountered so we can address them and do better in the future. For assistance, please feel free to contact our Insignia Customer Service at 877-467-4289. - Dalainne | Insignia Support | https://www.bestbuy.com/site/insignia-hard-shell-carrying-case-for-meta-quest-3-and-meta-quest-2-black/6482470.p?skuId=6482470 BBY-ExBrand_Insignia

  • Pros mentioned:
    Quality

    Rated 1 out of 5 stars

    INSIGNIA

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found that the case was sturdy; however, the zipper broke on the first pull.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback regarding the Insignia™ Hard-shell Carrying Case for Meta Quest 3 and Meta Quest 2. We’re glad to hear that you found the case sturdy, but we’re sorry to learn about the issue with the zipper. Your insights are important to us, and we will use this information to help improve our products moving forward. We appreciate your support and hope your future experiences are more positive. Jeth | Insignia Support.  https://www.bestbuy.com/site/insignia-hard-shell-carrying-case-for-meta-quest-3-and-meta-quest-2-black/6482470.p?skuId=6482470 BBY-ExBrand_Insignia