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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 503 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the Hard-shell Carrying Case for Meta Quest 3 and Meta Quest 2 for its excellent protection, high-quality construction, and perfect fit for the headset and controllers. Many appreciate its portability and convenient storage options for keeping VR equipment organized while traveling or at home. However, some users note compatibility issues, particularly with accessories like the elite strap. A few also mention that the battery life could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 503 reviews
  • Rated 1 out of 5 stars

    Just an empty shell case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This had no place to actuall put the controllers so they didnt bounce ariund into the headset. Had a pouch that would hold the cables and charger. But that also would bounce around.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    The case material is decent, but it won’t fit

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very barebones case that gets the job done as long as you don’t put the included silicon cover over the foam on the oculus.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Samfromgeeksquad,

      Thank you for the feedback. We would like to extend our sincerest apologies if we did not meet your expectation towards the product.Rest assured we are working to improve this product. For any questions,do not hesitate in reaching us at https://www.insigniaproducts.com/contact-us.

      Insignia Support,
      Merjorie
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Nice but small

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice case but it does not fit the aftermarket strap which you will more than likely end up buying

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi JeremyB,

      Thank you for the review. I do apologize if you did not like the product. For us to fix the issue please give us a call at 888-237-8289.

      Insignia Support,
      Renee BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Way too small!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does NOT work for the Quest 2. It's too tight for the headset and the controllers won't fit at all. It might work for the Quest 3.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Tight fit.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oculus quest 2 does fit, but it is hard to zip as it’s a bit tight.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for taking time to write a review our Oculus Quest Case. We are truly sorry to read your concern with one of our products. We are working on improving our products and designs. We appreciate your feedback.

      If you have any other concerns, you may contact our team for assistance.

      Dina | Insignia Support |  https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Wouldn't buy this.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are way better and cheaper cases for your Meta than this. I wouldnt trust this to keep my Meta safe. I missed the return window due to lack of time to take it back to the store. My bad. I wish I researched further before I bought this though.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is way small forget it if you have the elite head strap

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    TO SMALL

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not sure what this case was made for.... but i tried for 2 days to get my headset and controlers in this case and they just DO NOT ALL FIT

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Charlie. Thank you for taking the time to leave a review on Insignia™ - Hard-shell Carrying Case for Meta Quest 2 - Black. We would like to extend our sincerest apologies if we did not meet your expectation towards the product. If you have any further questions, please feel free to reach us via phone or email. You may also visit our website for more product information. Mary II Insignia Products Customer Support II https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Wasn’t very useful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is nice items barley fit and my son never uses it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    bad

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    doesnt fit quest 2 despite what the picture shows. I tried at was not good at all

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Andy,

      Your feedback about this product is important to us so we can continue to improve its quality. If you need further assistance, please contact Insignia at 1-877-467-4289.

      Insignia Support
      Lea
      https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Not recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought it was better quality. This was not what I expected.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello KarinaC,
      Thank you for taking the time to review our Insignia™ - Hard-shell Carrying Case for Meta Quest 2. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, for any question you can contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT.
      Insignia Support
      Molina
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    VR QUEST2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this Item was a Christmas gift and was delayed so much!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    too small

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesnt hold the quest with the actual strap attached.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection, Quality

    Rated 5 out of 5 stars

    Very Protective

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this case in November and was my first time using it Christmas Eve while airline traveling. This case protected my Oculus from damages and still looks as new! If you travel like I do, make the purchase because it’s worth the price!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Nice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very useful item i really love it. My son uses this vr set and it is nice to have protection for it

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Theresa

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son said this was great for safely traveling with his gift.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Great buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, sturdy and strong.. used if for traveling

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's simple but very useful case would purchase again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Right recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service fast shipping and highly recommended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    for trave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just what was needed for traveling. Does the job. A little of a tight fit

    I would recommend this to a friend