Customer Ratings & Reviews
- Model:
- NS-ICETMW3
- SKU:
- 6502248
Rating by feature
- Value
Rating 3.6 out of 5 stars
- Quality
Rating 3.5 out of 5 stars
- Ease of Use
Rating 3.7 out of 5 stars
Customers are saying
Customers are impressed with the ease of use and overall performance of the Ice Maker Kit for Select Insignia Top Freezers. Many find it simple to install and appreciate how it completes the refrigerator. However, some customers have expressed concerns about the ice production, noting that it works slowly. Others have mentioned difficulties with the installation process.
This summary was generated by AI based on customer reviews.
RH
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never worked after being installed by technician. Was disappointed with it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted ."We're sorry to hear that you're experiencing difficulties with our product after installation. Your satisfaction is important to us, and we're committed to resolving this issue promptly. Please provide us with more details about the problem so that we can assist you further. Our customer support team is here to help troubleshoot and find a solution to ensure your satisfaction. Thank you for bringing this to our attention, and we appreciate your patience as we work to address your concerns.
Carl | Insignia Support | https://www.bestbuy.com/site/insignia-ice-maker-kit-for-select-insignia-top-freezers-white/6502248.p?skuId=6502248
Still waiting
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Asking for feedback from me when i haven't received it yet is like!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi BrentH,
Thank you very much for taking the time to review our Insignia™ - Ice Maker Kit for Select Insignia Top Freezers . I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Shella
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Refused install
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was there but refused install. Had to DI Y
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello BobGFL,
I personally would like to apologize for the experience that you have been through with our Insignia™ - Ice Maker Kit for Select Insignia Top Freezers. I am sorry to read you were refuse for installation on your ice maker. If you need further assistance, please contact us at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support
- Cons mentioned:Ice production
Avoid this poor product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our 3rd iteration of this ice maker is just as bad as the first two. We just ran out of patience to deal with trying to endure the ordeal going for a 4th (all within warranty period). We extracted the ice maker and bought a counter-top unit that actually produces ice like one would expect from an ice maker. Only reason for 2-star rating on value (rather than 1) was that we only wasted $69.95. Please avoid this unit.
No, I would not recommend this to a friend 1st time n probably last
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to go through a lot of inconvenience to get the ice maker
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JoeE, we do apologize for the inconvenience caused to you. This is not the experience we want you to feel. We will make sure that this problem is addressed, we appreciate your input on this. Gly | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285