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Customer Ratings & Reviews

Model:
NS-CAHBTEP01
SKU:
5053000
Your price for this item is $29.99
Clearance
The comparable value price is $39.99

Customer reviews

Rating 4 out of 5 stars with 955 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers appreciate the sound quality and long battery life of these in-ear wireless headphones. Many also find them easy to use and like the lightweight design, while some users note that the fit could be improved and the volume may not be sufficient for all listeners. The price point is frequently praised as well.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 955 reviews
  • Rated 3 out of 5 stars

    A good cheap alternative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the earphones to tide me over until Apple came out with their wireless earphones. It's been a solid temporary set of earphones, but the sound quality is not at a level that will make it a permanent set of earphones.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to review these headphones. We really appreciate your feedback. Rest assured that we take it under consideration to improve on our products everyday. Regards, Sarah T. Insignia Products. BBY-ExBrand_Insignia

  • Pros mentioned:
    Battery life
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Uncomfortable feel to them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard for earphones to stay in ears. Good battery but overshadowed by me losing them in days because they wouldn't stay around my neck

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you very much for submitting your feedback I am sorry to read that you are felling this uncomfortable for you, please remember that Best Buy offers you a 15 day return period that you can take advantage of. Omar S. - Insignia Products Support. BBY-ExBrand_Insignia

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Nice sound but does not fit ears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound through the ear buds is good but it does not stay in the ears too long particularly when you have them on and exercising.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to review these headphones, I'm glad to hear that they're working for you! We always appreciate your feedback so we can always keep upgrading our products. Sincerely, Shane B. Insignia products. BBY-ExBrand_Insignia

  • Cons mentioned:
    Bass

    Rated 2 out of 5 stars

    Sound quality was not to my liking.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did like the design of the headphones. I would like to see a different design for the actual in ear piece. I would like to have a better sound quality, more bass.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, works great. Use these headphones everyday. Long battery life. Easy to use and setup. Works well with all my Bluetooth capable devices.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Bargain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good bargain compared to competitive products. There is blue power light that flashes at night. It does seem bright for in in- bed use. Also note that the volume of the voice cues seems slightly but annoyingly high.

    I would recommend this to a friend
  • Cons mentioned:
    Fit, Volume

    Rated 2 out of 5 stars

    Not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Granted I've never had a problem with this brand. These are the exception. I initially bought these to work out in. But after less than five minutes into my workout I couldn't keep either one of them in my ears. The volume control is so heavy that you turn your head and The earbud automatically pops out of your ear. I would not recommend these for anyone who is looking to use them or physical activity.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been looking for some wireless headphones to workout with .. although the volume thing is a kind of a hassle when moving around with it swinging near the head.. pretty good sound quality and can't beat the price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great product for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are awesome, you definitely get what you pay for. The reason I'm rating them 3 stars is Solely due to the design of the product. The volume control box that is on the headset is annoying during use. It flops around and has to constantly be adjusted. It'd be nice if t were in a different location or a slimmer design.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can walk around the house without having to be close to my phone. That's a plus. Wish the volume was a little louder.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Strong performance for a no frills headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple yet functional design, with better battery life than I expected. Build quality feels a little on the cheap side but I have had no issues. Great value at its price point!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are comfortable with apple headphones, this wireless version works just as well for listening to music or podcasts on the phone. Not so great on phone calls as the other party will have difficulty hearing you.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Sounds good at first

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones sounded great when i first put them on. I used them one time at the gym and the wiring was all messed up and would vut in and out.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great pair of wireless ear buds. Purchased for my son whom runs through ear buds like crazy. I'm hoping these hold up. It's always a good idea to purchase the geek squad plan. It definitely comes in handy!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don't Expect HD Sound; does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay, if you're used to the sound fidelity of Beats or even the old around the neck units like Moto Buds or LG Tone - you will be disappointed by these lower priced buds. But given that I got these for $20 specifically to pair with my computer, my Chromebit on Smart TV, and the occasional pairing with my phone for talk radio over iHeart, I am plenty pleased. The bass (low) tones are over-weighted while treble (high) tones seem absent, and the overall sounds are a bit muted -- but they pair quickly and easily and haven't dropped Bluetooth connection once. The battery life is fair given the small size. The buds fit comfortably in my ears (but like other reviewers noticed, you can't jerk your head around without them coming loose - so not an ideal choice for vigorous exercise). The packaging is nice too. Just remember, these are not high end devices; but they get the job done for me.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 4 out of 5 stars

    Decent headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work as advertised. My daughter loves them. Definitely cool to be able to walk around without the wires being attached to your device. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not the greatest, but ok for audio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used these just a few times, then put them back into the box. The call quality isn't great; people couldn't hear me well when I tried to use them. If I want to listen to my iPad or phone while I'm cooking or doing something else, they work okay for the audio. I paid $20 for them, so I got a $20 bluetooth headset and the expectations can't be much higher than that. I do prefer this style of around the neck than to that of the LG Tone series.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great pair of Wireless headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headphone for my 16 year old son who is constantly breaking his headphones within a month. This is one of 2 headphones that I bought him on the same day....a wired one and a wireless Bluetooth one as well. Before writing a review, I wanted to make sure that this headphone would last him a couple of months. I'm happy to state that it has now been 3 moths and he STILL is using the headphones. I must say however, he uses these headphones almost every day at the gym to work out and play basketball. Therefore, if it’s lasted him this long, it should last a good long time for the normal user.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Solid option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not as comfortable as Bose Bluetooth headphones but it's also a fraction of the cost. I added ear hooks do mine and I'm able to run in it without any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones were easy to connect to iPhone 7. The earbuds are similar to the apple earbuds. We purchased a mophie case and was unable to use the apple earbuds and opted for a similar pair of wireless buds.

    I would recommend this to a friend