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Customer Ratings & Reviews

Model:
NS-CAHBTEP01
SKU:
5053000
Your price for this item is $29.99
Clearance
The comparable value price is $39.99

Customer reviews

Rating 4 out of 5 stars with 955 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers appreciate the sound quality and long battery life of these in-ear wireless headphones. Many also find them easy to use and like the lightweight design, while some users note that the fit could be improved and the volume may not be sufficient for all listeners. The price point is frequently praised as well.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 955 reviews
  • Rated 3 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best but good for $20, bad battery life and only one size for the earbuds. The clip is a great idea for the wire all of them should do this for this type.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wireless earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have gone through I don't know how many ear buds and then I found these. Perfect for hands free conversations in the car use it with my iPhone 6 Plus. Great price too. I recommend!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible reception

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesnt pick up the voice. Constantly going in and out and sounds like a robot. Horrible headphones and I waisted my money on them.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Functional if nothing else is available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works ok but the other people can barely hear you unless you hold the mic which is counter productive since you want to be hands free

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor product do not buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two weeks after using earbuds they will not charge anymore having trouble reaching Best Buy I guess I'll have to go to the store

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello! By all means, if there is a problem with the product or even if you are not satisfied, please take advantage of the 15 day return period. Have a nice day! Louie L. Insignia Product Support. BBY-ExBrand_Insignia

  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Quality = price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job for the quality that you pay for. Didn't like how it kept falling out of my ears

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cost = quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What you pay for is what you get with product. It worked. It did what it was suppose to. Sound quality equals what you pay for.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Not a very good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guitar Center in last 6 hours like it says they don't hold in your ear while exercising

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is bulky and easily fall out when wearing it for a walk. The audio quality is under average even for this price point.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    enjoy not being connected to my device.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is ok, battery on the head phones doesn't last very long, stay fairly close to device 10-15' for best results

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! I'm certainly surprised to know the product didn't work as expected. Nevertheless, you can always take advantage of Best Buy's 15 day return policy. Elsa - Insignia Support BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality in sound not that great. Really useful as a replacement headphone not a keeper if your really into sound.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Very cheap and bulky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones appear cool for the price until you actually have them in your hand. For these to be wireless the control section weighs the earpiece down causing a horrible fit to the ear. Sound quality was poor. Even for the price of the control wasn't so heavy and bulky this might have worked. Skip this product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very cheap

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came apart after 6 hours of use, for $10. It was not worth the trip back to the store

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    "Back Drawer" Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones in a hurry after my other ones broke after 2 years. I suppose I was spoiled, having used Klipsch for a long time. These feel flimsy and just don't have the same quality of sound that I want and am used to. I'm gonna keep them in the back of my drawer, just for emergency use.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there! I'm sorry to hear that the headphones do not fit your needs, please keep in mind the product comes with a one year limited warranty that you can surely take advantage of if necessary. - John Insignia Support. BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    You get what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Granted I didn't pay much for these headphones, the quality overall is pretty poor. The only reason I didn't give it a 1-start was that the packaging was the best part of these. The headphones had trouble connecting to my iPhone and the weight of the volume controls are very heavy. So if you run with them, the weight of the volume control pulls the ear pieces out of your ear.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not very fitting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these, except for the ear peace. It'seems to bulky and hard. Returning these to try out another pair.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No impressed at all they lasted all but 3 weeks. Doesn't hold a long charge. Probably won't buy these again.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! Thank you so much for posting this review as it help us continue to improve our products. In this case I would like to recommend you to get in contact with us so that we can get the warranty fulfilled on this product. Remember, this is a one year warranty you get since the date of purchase. https://www.insigniaproducts.com/contact-us Luis L. Insignia Customer Care. BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good sound quality sound at all, hard to understand people when talking and not a clear voice sound

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sound is not good,design is bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mic/battery is heavy and pulls the phone out from the ear. Sound quality is bad for music. Returned.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Lasts 2 hours

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earphones do not stay in my ears and they only last about 2 hours.

    No, I would not recommend this to a friend