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Customer Ratings & Reviews

Model:
NS-CAHBTEP01
SKU:
5053000
Your price for this item is $29.99
Clearance
The comparable value price is $39.99

Customer reviews

Rating 4 out of 5 stars with 955 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers appreciate the sound quality and long battery life of these in-ear wireless headphones. Many also find them easy to use and like the lightweight design, while some users note that the fit could be improved and the volume may not be sufficient for all listeners. The price point is frequently praised as well.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 955 reviews
  • Rated 5 out of 5 stars

    Quality sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughter and she is quite pleased with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect work out headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a perfect headset for anyone wanting to workout!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They help me greatly when driving. I can hear perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well worth the money enjoying all the time go get some

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They even went through the wash and still work great!!

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Ear buds won't stay in.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earbuds will not stay in my ears when I am walking, constantly resetting them. Gave this to Grandson, maybe he can use it. I went to a better designed system even theough more $'s.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Bluetooths

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are worth every penny. Plus they were on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel very satisfied with my Bluetooth headphones.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Okay, not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds ok but kind of of pulls to one side from the weight of the controller I guess. Used it for running and after about 4 uses it started to crackle on one ear as music was playing so not sweat or shock proof i guess.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    You get what you pay for.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work. That's about it. Sound is ok. Crackle when changing volume. For the money they are fine. Definitely not quality if that is what you are hoping for.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Imbalanced weight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The volume control is just heavy enough to cause that side's earbud to constantly fall out. Audio quality is much worse than any buds I've tried.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you very much for submitting your feedback about this product, I am sorry to read that this is falling off, please remember that this device is covered under 1 year of manufacturers warranty to have it checked by your local Geek Squad. Omar S. - Insignia products Support. BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    No Go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great sleek look, however the second day I had it the connection was horrible. It breaks up to the point where the person can not figure out what you're saying.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for providing us with your feedback, I am sorry to hear that you are having troubles with this device, however let me remind you that Best Buy has a 15 day return/exchange policy that you can take advantage to have this exchanged. Omar S. - Insignia Products Support. BBY-ExBrand_Insignia

  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Not Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not like these headphones. They slide right out your ears

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you very much for getting back to me with this information, I am sorry to read that you did not like these headphones, please make sure to take advantage of Best Buy return period. Omar S. - Insignia Products Support. BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Stop working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It started to stop working the first week after the second week they completely just stop

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price they're good..I use them for the gym but the music quality is trash lol

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really cheaply made head phones, broke after 30 days and had to replace, not worth it

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you very much for reviewing this headphones, I am very sorry to read this broke after 30 days, please remember that you are under a 1 year manufacturers warranty to have this checked by your local Geek Squad desk. Omar S. - Insignia Products Support. BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Worked great at first

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goof pair of wireless headphones The left speaker stopped working after 2 weeks.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there, I'm sorry to hear your Insignia headphones have stopped working as supposed to. While your feedback is really valuable for us, please keep in mind most of our products come with a limited warranty that you can always take advantage of if necessary. Please contact our support team to learn the warranty details. - John Insignia Customer Care. BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    You get what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Packaging is nice, but sound is mediocre at best. Good for phone calls etc.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sound is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had them for 3 weeks and the left ear stopped working. Took them into return them and was given a hard time. This is why I don't shop at Best Buy their returns are for only 15 days and things always break right after that time. Should up the return time and maybe more people would shop there!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for reviewing this headset, I'm sorry to hear that the left ear stopped working for no reason, however, I would like to remind you that besides those 15 days, we offer a 1 year limited warranty that you can take advantage of at your nearest Geek Squad with your receipt. Shane B. Insignia products. BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Broke to soon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked great for 2 weeks then left headphone went out

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to review these headphones, I'm sorry to hear that your set is not longer working properly, however, I would like to mention that our product comes with a 1 year limited warranty, which can be validated at your nearest Geek Squad with your receipt. Sincerely, Shane B. Insignia products. BBY-ExBrand_Insignia