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Customer Ratings & Reviews

Model:
NS-CAHBTEP01
SKU:
5053000
Your price for this item is $29.99
Clearance
The comparable value price is $39.99

Customer reviews

Rating 4 out of 5 stars with 955 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers appreciate the sound quality and long battery life of these in-ear wireless headphones. Many also find them easy to use and like the lightweight design, while some users note that the fit could be improved and the volume may not be sufficient for all listeners. The price point is frequently praised as well.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 955 reviews
  • Rated 1 out of 5 stars

    Poor sound volume and quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and look however over all sound quality is poor and more importantly the sound volume is to soft to use is a noisy room(workout club) This works fine in a quiet room with no other noise . Cant work for me and on way back to exchange for another brand

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor sound quality and bad design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I attempted to go the cheap route and purchase these instead of springing for the Apple brand. What a mistake. Sound quality was very poor and using it as a hands-free device was even worse. I wound up returning them.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you very much for taking the time to submit your feedback, I am very sorry that you didn't like your headphones, however let me remind you that Best Buy has a 15 day return period that you can take advantage of. Omar S. - Insignia Products Support. BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Uncomfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design of the ear pieces didn't work for my ears and we're very uncomfortable. The battery in the headphones only lasted like an hour and a half before a voice kept telling me battery low every two minutes.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mic is terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mic on these has trouble picking up sound clearly, sound from ear buds is not clear. Battery won't even last 2 hours after being charged for 12 hours straight.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Was not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were horrible the controls are way too big. Could not hear with them there was no noise cancellation. Over all a poor product

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Okay Quality - Weak Design

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not experience the audio quality issues others have mentioned. I found the quality for music fairly decent, with a good mix of tone and bass. I had no issue with volume either, as I had other music playing and a loud fan and people talking during my test of the product. My issues are with the design. The ear buds themselves are meant to be stylish, but they are hard smooth plastic. A gel ear-piece would be much more comfortable, but comfort is subjective. The other issue is that the transceiver is only a few inches down from one of the ear buds and is not movable. The weight, while slight, is fully hanging from the ear, instead of being able to clip it or pocket the bulk of the weight. For the cost and relative small size / weight, these have as much quality as I would expect from BT headphones in this class, but I would rather plug gel ear buds into a pocket kept device, then have these hang from my ear.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    right ear bud was distorted. sounded like something was loose inside and possibly vibrating. controller on the heavy side.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you very much for reviewing this earbuds, I am sorry to read that this quit working, please remember that you are covered under a 1 year of manufacturers warranty that can be honored by taking this to your local Geek Squad. Omar S. - Insignia Products Support. BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Poor Sound Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these on sale, the fit is alright similar to Apple earpods but the sound quality of these are really bad

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you very much for submitting your feedback, I am sorry to read the sound of this headphones did not meet your expectations, please remember that Best Buy offers a 15 day return period that you can take advantage of. Omar S. - Insignia Products Support. BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    They are okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are okay for the price you pay for them. The store Assoicates could have been more friendly and not rude.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you very much for letting us know about this situation, I apologize for the rudeness at the store, remember that if you have any doubt you can contact us at https://www.insigniaproducts.com/contact-us and we will gladly assist you. Omar S. - Insignia Products Support. BBY-ExBrand_Insignia

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sounding headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these because of the price. But, after listening to them I'm very pleased with how good they sound. They sound very comparable to the Apple EarPods. They have a good amount of bass. I took off a star because they didn't come with a charger or charging cable. They also didn't come with any instructions. I haven't listened to them on a full charge to know how long the battery lasts yet. But the came with the battery charged 70%. I listened for about an hour and it was still at 70%. The build quality seems decent enough for the price and isn't cheaply made. I don't like the blinking blue light. I wish the cable between the earbuds were about 4 to 6 inches longer. The inline remote/battery is not too heavy. They stay in my ears pretty good. I haven't done any workouts with them in though. I haven't tried yet, but, I'm hoping to be able to pair these with a second phone.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    what I was looking for

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased these because I wanted to start working out without having my phone attached to my hand. So far they have not disappointed. I find the volume and power thingy to be a bit bulky on the right side but it isn't extremely distracting. The ear buds fit comfortably in the ear but during intense exercise the right side does get a bit loose and I have to fiddle with it. The only time it has completely come out was during an ab routine where I was lying on my back, I also found if I get really really sweaty it can affect the sound slightly but the next work out they sound just fine so not permanent. Overall I liked them enough to purchase some for my mom so she could be a cool kid too! I gave it 4 stars because the side thing is bulky but since this is my first pair I'm not sure if that's a con for all wireless earbuds that go around the neck.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earphones fell off of you very easily they cut in and out while I was using it

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We appreciate you taking the time to review those headphones. I am sorry to see that they didn't work as expected. However, let me remind you that if you bought this TV after 10/15/2016 you have a return period good until 1/15/2017 that you can validate with your receipt or order number at any Best Buy store. Regards, Sarah T. Insignia Products. BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work for music phone the person on the other end couldn't even hear me

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Skips alot. Really poor audio. Don't waste your time with wireless audio.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They not worth my money. They stop working with in a week

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you very much for taking the time to review this headphones, I am sorry to read this is not working anymore, but please remember that Best Buy has a 15 day return period that you can take advantage of to have this replaced. Omar S. - Insignia Products Support. BBY-ExBrand_Insignia

  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Good but...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones in overall have very good sound, they have an excellent Bluetooth range, and great battery life. My only complaint would be that the dongle is a little annoying, and that the lowest volume setting is pretty loud. I wish the volume could go lower for when I am listening to music at night.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to review this headset, I'm happy to hear that your headset works for you as we expected, we appreciate your feedback so that way we can always keep upgrading our products! Sincerely, Shane B. Insignia products. BBY-ExBrand_Insignia

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bass lovers, Get this

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, these earbuds are almost like Apple's but a bit louder. Bass is stronger compared to Apple EarPods. Cancels out outer noice. I recommend these for people who like earbuds with lots of bass. P.S. People with Jailbroken iPhones can get EqualizerEverywhere (Cydia tweak) and adjust bass and treble if you have these earbuds and not satisfied with the bass and/or treble. Saves you time and money.

    I would recommend this to a friend
  • Cons mentioned:
    Bass

    Rated 2 out of 5 stars

    Mediocre at best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read reviews prior to buying these earbuds on a deal of the day and thought they might not be so bad. I was wrong. Two stars is being generous. The sound is very, very flat. There is hardly any base and no treble to speak of. There is a vast difference between using these earbuds, corded earbuds, my HK Onyx, or even my phone's speakers with the same song and no EQ alterations. Listening to music with anything other than these earbuds sounds fine to me. I should not have to use an EQ just for these earbuds alone to get them to sound decent, assuming that would even make them sound better. There is also an audible silence approximately every minute and a half. I say audible because there is a click before and after. This does not happen on any of the other ways I listen to music on my phone.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Works great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money these wireless headphones work great. Good sound easey to use. I don't like the earbuds so when I saw these I had to try them. I am satisfied. I would recommend. The control is a little big. But you get use to it fast. Not a big deal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Functional

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An inexpensive, temporary alternative to AirPods. Very similar size and shape of earbuds is pleasant for those that are uncomfortable jamming a rubber gasket into their ear. Decent for normal wear. Average sound quality. Control box could be redesigned to not bang into the neck like a weight. About what you would expect for $25 Bluetooth headphones.

    I would recommend this to a friend