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Customer Ratings & Reviews

Model:
NS-CAHBTEP01
SKU:
5053000
Your price for this item is $29.99
Clearance
The comparable value price is $39.99

Customer reviews

Rating 4 out of 5 stars with 955 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers appreciate the sound quality and long battery life of these in-ear wireless headphones. Many also find them easy to use and like the lightweight design, while some users note that the fit could be improved and the volume may not be sufficient for all listeners. The price point is frequently praised as well.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-955 of 955 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price these headphones are great. They stay in your ears while running and sound good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great for calls

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for taking calls but will not connect to watching videos

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you very much for submitting your feedback about this headphones, I am glad to read that you liked the product, in order to get compatibility information, please contact us at https://www.insigniaproducts.com/contact-us so one of our representatives can provide you further assistance. Omar S. - Insignia Products Support. BBY-ExBrand_Insignia

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work and sound great. Not expensive and a great product!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Not bad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound and fit is good. Does what is intended to do. Recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very comfortable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, only downside is keeping them charged. Charge only lasts 5 hours at a time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a great product with an economic price. i really recommend this product.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wouldn't recommend for long term wear

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work in an office with several cubicles. We are allowed to wear earbuds and listed to music. It helps me concentrate so I wear them almost all day. Since these earbuds do not have anything covering them, they are uncomfortable for long term wear. Also, if you are only wearing one earbud, when you turn your head back and forth (driving) they seem to "scoot" around your next and want to fall off except they can't because the other one is in your ear. Therefore the cord (what little cord there is) just seems to pull tight on your neck, and it is rather irritating. Thinking of returning for a different product.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you very much for your feedback, I am sorry to read that you find this uncomfortable for you, and did not meet your expectations, please remember you can get advantage of any of our customer service representatives by getting in contact with us at https://www.insigniaproducts.com/contact-us Omar S. - Insignia Products. BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Limited sound options

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are very poor in the area of sound adjustment. The lowest sound setting is too loud for relaxing with low music. I like to listen to music as I fall asleep and it was impossible with these headphones. The integrated voice prompts are about as cheesy as you can get. The female voice sounds like a sultry female trying to seduce you. I got them on sale for $24.99 and returned them within a few day. Couldn't see wasting my money on them.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Bass

    Rated 1 out of 5 stars

    distortion

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I might have got a faulty pair, but the right ear bud had distortion in it. When the bass was turned up a little pass halfway, it would start distorting. Almost sounded like something was loose inside earbud. Also, the controls are a little on the heavy side and it does pull slightly on the earbud. Exchanged this one for a premium one and definitely notice the difference.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    4.1 didn't work on my older 4.0

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if there is any reason for turning my 2 year old desk into the next level it should be realizing how backward incompatible this is set is

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! I'm really sorry to hear that you are having compatibility issues with these headphones; however please remember that you have a 15 day return/exchange period directly with Best Buy that you can always apply by taking the item and the purchase receipt to your nearest Best Buy store. -Elsa A. Insignia Support. BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Very upset!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the headphones are light, comfortable and easy to connect, they don't even last 2 hours!! My commute from door to door is about 1 hour, and by the time I'm getting off the train and walking to my office, the headphones start beeping that they need to be charged again!!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you very much for letting us know about this situation, I am sorry to read that the battery is not lasting enough, remember that you are covered under a 1 year of manufacturers warranty to have this checked by your local Geek Squad. Omar S. - Insignia Products Support. BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not expect much, did not even keep working after few weeks -- but it still does. Good enough for my jogging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a solid headphone and so far I am happy with it

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    To Big to Fit in Ears

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did not fit my 11 year olds ears. I found the hard plastic buds uncomfortable. Returning tomorrow.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all great looking headphones. Very similar to Apple earbuds. I will stop there. Sound is muffled and once connected it will disconnect you ,and this is after a full charge. On my back to Best Buy to return them on day two.

    No, I would not recommend this to a friend