Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 799 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers value the Media Remote for its ease of use, affordability, and functionality. They appreciate the convenience of controlling their Xbox without the need for a controller, especially for streaming shows. However, some users have expressed concerns about the remote's line-of-sight requirement and the need for direct pointing, as well as its build quality and use of infrared technology.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 799 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, now we don’t need to turn on a controller to do simple things like scrolling through the home screen.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Handy

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes! We still have some DVDs. This makes it so easy to use the Xbox instead of having a separate device to watch DVD movies

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi TangiB, we’re so pleased to hear that our Xbox has streamlined your home entertainment setup! It’s fantastic to know that the convenience of playing DVDs directly on the Xbox is adding to your movie-watching experience. We designed our product with the goal of reducing the need for multiple devices, and it’s rewarding to see this feature being appreciated. Thank you for sharing your thoughts with us, and we hope you continue to enjoy your movie nights with ease. If there’s anything else we can do to enhance your experience or if you have any more feedback, please don’t hesitate to reach out. -Carlo, Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Makes it Easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best to play movies and not use the xbox controller would definitely tell someone else to buy to make it easier. It was so great i bought two

    I would recommend this to a friend
  • Cons mentioned:
    Ir

    Rated 4 out of 5 stars

    Good remote

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Remote is Ir that needs line of site, does not pair to console.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Fast easy Access

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and convenient i can access all my media apps on my xbox without having to pull out my gaming controller. Highly recommend if you watch alot of shows/movies on your xbox

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Completes Your Multimedia Experience

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have three of these remotes for 3/4 of my Xbox Systems. They work better than the original MS Xbox remote. A must have so that you don't have to use the controller every time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had no problems using this at all. It worked right out of the box with no programing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Xbox accessory to have!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very simple to pair the remote to either Series X or S and work as well as the Sony Media Remote does for the Playstation 5. Only downside, Triple A batteries.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good remote

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job. Wanted a more standard remote to control the media aspects of my Xbox and it does what it’s supposed to do. I like it better than the remote that came with the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good, basic remote control

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this remote control to use for navigating various streaming services. For that specific use case, it is excellent, and well worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works well with series x

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with my series x particularly with apps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great media remote

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leagues better than the original xbox one media remote. Having the directional pad be a solid button rather than the old soft button is excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed something so i wouldnt have to keep turning on my controller while watching videos and this does the trick. Inexpensive to boot. I wish it was a little shorter but i didnt buy it for looks.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Worked As Described

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for our XBox One S. Getting a Series X soon, will see how it goes. Would buy again if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Media remote

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered online, the delivery was fast. This item makes streaming on the Xbox a lot easier to use. It is so easy any one can use. This one doesn’t have the buttons for numbers, or backlit buttons.

    I would recommend this to a friend
  • Cons mentioned:
    Line of sight

    Rated 4 out of 5 stars

    Remote

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A solid accessory to go with the Series X. Didnt have to set it up, it jusy works out the box. Only downfall is jo backlighting on the keys and it has to be in direct line of sight w the xbox to work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Xbox Remote

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very useful remote, the buttons are a bit tricky to get used to but it's super convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Best Buy Employee

    Rated 5 out of 5 stars

    Great product for the price

    |
    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] For the money it works fantastic. I have had no issues and it works great

    I would recommend this to a friend
  • Cons mentioned:
    Ir

    Rated 4 out of 5 stars

    Does what it’s supposed to do

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it’s supposed to do only negative you have to point directly at the console for it to work so have a clear line of sight between you and the console

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Controllaaaa

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quit using my controller and this made it super easy. Now I can just chillin the couch and vibe!

    I would recommend this to a friend