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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 798 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers value the Media Remote for its ease of use, affordability, and functionality. They appreciate the convenience of controlling their Xbox without the need for a controller, especially for streaming shows. However, some users have expressed concerns about the remote's line-of-sight requirement and the need for direct pointing, as well as its build quality and use of infrared technology.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 798 reviews
  • Rated 4 out of 5 stars

    Does what it should

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item works as it states it should. Comes with AAA batteries.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price
    Cons mentioned:
    Button quality

    Rated 5 out of 5 stars

    Connects Easily, Easy to Use

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to use with my Series S that mostly gets used as a media device. Upon first putting batteries in it, I was surprised that pressing it's Home button immediately made my Xbox respond and power on. There was no pairing or anything, it just immediately works. the buttons are nice and clicky, and while a bit cheap feeling, it does exactly what it needs to do. I do kinda wish Insignia could have gotten the licensing to use the Xbox logo home button, as it looks a little goofy without it, but the price is cheap enough where that's a tiny gripe. If you just need a simple and functional remote to use on your xbox instead of burning controller battery or (if you're clumsy like me) dropping the controller constantly on it's triggers and fast-fowarding, this is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Size
    Cons mentioned:
    Button quality

    Rated 5 out of 5 stars

    Comfortable, Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used a variety of Xbox remote controls over the years, and this one is my favorite. Button presses feel firm and smooth, unlike other remotes that have spongy buttons. It is small and lightweight so it should feel comfortable in any adult hand. Batteries last quite awhile. It lacks lights on the buttons, which makes it a little tough to use in a dark room. It feels sort of cheap, but for the cost the quality is good enough.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Works Great on Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great media remote for Xbox Series X. It does not work the volume but that is not the remotes fault. The Series X lacks an IR blaster. The HDMI-CEC (at least on my older TV) does not support volume control. The remote does not have the heft of my other media center remotes but it's fine. It works perfectly for controlling all of the media apps on the XBox. Be sure to go thru the XBox settings and configure it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Range

    Rated 5 out of 5 stars

    Convenient and practical remote control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Very convenient. Awesome functionality. Exactly what I was looking for. No longer have to turn on and use Xbox gaming controller every time I need to change channel or apps. Only downside, is that you have to point it directly at the console for it to work. Other than that, great purchase. Do not regret.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    This is the controller you are looking for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller! Controls both our Samsung TV (volume, power) and our Xbox. Real simple. Use it to login to Xbox accounts and navigate menus/ launch and control apps. It might do more, but just really excited because it is so much more convenient than using the game controller, which wasn’t designed for watching shows and TVs… so one controller for us who watch shows on the Xbox. Recommend? Heck yeah!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Useful accessory for xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handy little remote for my Xbox series x. It's an IR based remote so no setup was needed. It responds well, and is a great alternative to using the controller for shows and movies, especially if you're using the Xbox for your streaming needs. It's definitely worth the $15 - $20.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Gets the job done Media Remote for Xbox Series X|S

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stop fumbling around with your game controller trying to navigate through movies and music. The Insignia Media Remote for Xbox Series X, Xbox Series S and Xbos One is designed to make it easier to control your Blu-ray movies, streaming video, apps, and more with it’s simple TV remote layout. Just no backlight.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Price
    Cons mentioned:
    Range

    Rated 5 out of 5 stars

    Decent remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good remote for the price if you’re watching Blu-ray movies. Only gripe is you have to point directly at your Xbox series x but that’s all.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great lil Xbox addition

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote when you use the Xbox as a media machine. Our last one wore out and this one was a great price. No issues in functionality so far. Only negative is that our last remote had light up buttons which were easier to see in the dark. Otherwise we are happy with it!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Must buy!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works right out the box no issues whatsoever. Hvnt even gone thru one set of batteries yet n use it every day. Very easy ti use n works flawlessly with series x. Great must have remote specially if u use series x not only as a gaming rig but a entertainment device

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth the purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super simple to set up with my Xbox One! It controls the volume on my TV, no issues there. Only wish it had a backlight to better see at night, I’m not gonna dock it any points for that. Well worth the purchase all in all!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Button quality

    Rated 5 out of 5 stars

    It works!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with the Xbox series x. Easy to go in and out of apps and to turn the console on and off. Exactly what I was looking for. It’s Best Buy brand so the quality isn’t all that great but for the price, can’t beat it.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hey CorpoMonkey,

      Thanks so much for taking the time to leave your review on our Insignia Products Media Remote for Xbox. We can imagine how important of a purchase this was for you. We hope that you are finding it easier to control your Blu-ray movies, streaming video, apps, and more with it’s simple TV remote layout. If at any point you need help with this or if you have questions, please feel free to get in contact with our team. We are here for you.
      Jaŋìƞa | Insignia Products Support | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Works well with my xbox, tv, and my soundbar. I didn't even have to an install. Just opened the package and it was already working due to my xbox. I'm glad I made the upgrade from the last model to get this

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi!
      I'm very happy to read how you enjoy your new Media Remote for Xbox X. I can assure you, this was a great purchase and you will keep on loving your device every day.
      Gaby G. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Cons mentioned:
    Button quality

    Rated 5 out of 5 stars

    Nice little remote!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV HDMI-CEC doesn't play well for some reason with the Xbox One and the Series X, so I really wanted an alternative, and this one does great. Make watching YouTube and the other streaming services super convenient, which is great as Apps runs super slowly on my TV. Remote is nice to the touch and responsive. Buttons a little but on the mushier side, but good enough to not be bothersome. IR range is a bit limited, so you really need to point it to the console. Not the end of the world, but something to take into account. I can't control TV volume, but that's no fault of this remote, but the TV itself. I'll eventually pick up a Logitech universal to control the Xbox, tv and the speaker set, but for now this works great and it is pretty inexpensive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Range

    Rated 5 out of 5 stars

    Nice Remote

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is nice alternative to the xbox controller. You have to point the remote directly at the xbox for it to work. I did find that if you're at an awkward angle you can point it directly up at the ceiling it works also.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote. Easy to use. Second time I've bought this product, since pet chewed other. Probably use it more than a regular controller. Works by itself, no parts to plug in.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Range, Responsiveness

    Rated 3 out of 5 stars

    It does the job

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a decent remote and is nice to have when watching Blu-Rays on my Series X. The quality and feel is pretty good, however I have some issues with the responsiveness (or lack thereof). The remote only works when pointed directly at the console and seems to have a pretty limited range, so not recommended for a large room. It's a decent remote but depending on where you Xbox is placed it may not work well for you. It is cheap at least, but I guess you get what you pay for. There are probably better options out there.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Cool little Remote

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little remote for the series x. Right after opening if out of the box it worked. No set up was required. Comes with batteries.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Simple to use and virtually no setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote works seemlessly with my xbox, it is perfect for streaming shows without having to fire up the remote controller.

    I would recommend this to a friend