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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 799 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers value the Media Remote for its ease of use, affordability, and functionality. They appreciate the convenience of controlling their Xbox without the need for a controller, especially for streaming shows. However, some users have expressed concerns about the remote's line-of-sight requirement and the need for direct pointing, as well as its build quality and use of infrared technology.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 799 reviews
  • Rated 5 out of 5 stars

    Xbox universal control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in as described works great and with batteries

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well to provide a Home Theater vibe for interacting with my Xbox Series X.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As advertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Packaged well, no damages. Would buy again.

    I would recommend this to a friend
  • Cons mentioned:
    Range

    Rated 3 out of 5 stars

    Slightly better than using a wireless controller.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not nearly as good as the Sony PS5 remote. You must be line of sight and have this pointing directly at the Xbox for it to work. That is very inconvenient.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Remote

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Remote I use it all the time................

    I would recommend this to a friend
  • Cons mentioned:
    Range

    Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Idea, but wasn't a big fan. Practically is not the best. Has to be pointed directly at the xbox which could be a problem for some.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues fantastic condition no scratches plays disks fine

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and works great too. Easy to use and set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes watching TV easy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can do the same thing with the Xbox controller but this is easier

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good replacement for original and very easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to change from using my XBOX controller as the batteries were being drained so quickly. Having this remote is nice but it's not quite the perfect remote. It needs to have a clear signal range to the XBOX otherwise it won't work. That is my only gripe with this remote.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than the Microsoft brand

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So when my Xbox one replaced my fire stick we started using the Microsoft branded remote I bought when I first got the One (2013). It’s was a pain so I picked this one up to see if it’s any better. Definitely is. Button presses are more responsive and the IR direction feels a little more forgiving. Good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works geat no real set up just turn and go. It also crontrols thw volume of the tv which is great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh. Prefer the Xbox One remote better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not back-lit and doesn't have controls for a TV/receiver. But it works for the Series X. I have an older Xbox One oval shaped remote I much prefer. It's back-lit, lights with motion, has a soft touch finish and looks more official.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great product

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Works flawlessly! I have used for several months and only downside is that it has to be pointed directly at the system or it doesn’t work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia Media Remote for Xbox One, X & S

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well with my Xbox One and my 17-year old plasma TV. Which, I wish, would finally pass on so I can get a bigger screen. Lol

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    xbox remote for the win

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like this remote better than using the xbox controller. the only thing that i couldn’t get it to do on my element tv is control the sound. other than that it works perfectly. it takes some getting used to if you have a password on your xbox but it’s user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked that there was no set up process, unbox and start watching

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works good enough.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not bad by any means, but you will almost always need to point it directly at the xbox, but thats just the limitations of infrared sensors. Other than that, the build quality isnt the greatest; but, as long as you're not throwing it at or on hard surfaces, it'll be fine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    It's ok remote w/ terrible infrared tech

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a decent remote does what it's suppose to, it looks alright and feels good in the hand just really annoying infrared have you having to point directly at the box. Really annoying but I suppose I should have done my research.

    No, I would not recommend this to a friend