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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 798 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers value the Media Remote for its ease of use, affordability, and functionality. They appreciate the convenience of controlling their Xbox without the need for a controller, especially for streaming shows. However, some users have expressed concerns about the remote's line-of-sight requirement and the need for direct pointing, as well as its build quality and use of infrared technology.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 798 reviews
  • Rated 4 out of 5 stars

    Xbox tv remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great easy set up. Only downside is its hard to see in a dark room

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does what you expect it to do

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple remote. Does exactly what you need it to do for movie/video play. Home Screen navigation is easy but cannot use in game. 1 programmable button.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s Useful

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta aim it just right for the console to sense it. Probably more the placement on the sensor on the Xbox One rather than the remote, but I gotta ding it a star for functionality. Otherwise, it beats using a controller and wasting batteries.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox (Remote) Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice option for a Controller-free way to navigate your Xbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this if you use Xbox for tv

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my xbox for tv as well, and this thing is great for not having to use the controller all the time. Setup was a little interesting, but I got it and it was worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    pretty good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this to control blu-rays on the xbox, works ok, but haven't been able to get it to control volume.

    I would recommend this to a friend
  • Cons mentioned:
    Range

    Rated 2 out of 5 stars

    add cord or BT

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to apologize to BB for the bad BB product review but the only reason this got two stars is because it connected to my xbox one x and xbox series x. The connection is not very strong with this one and you get a lot of misses. The remote does have a clicky sound to the button presses but that only confirms all the missed commands from your finger to your device. I know this works on IR tech but you have to have point this thing like a laser to the sweet spot or nothing. I would have returned this remote but it was only 15 bucks so not really worth the time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is very easy to connect. Great quality remote. I got for my son he’s kind of hard on his electronics but I haven’t had an issue yet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Cheap, basic remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No frills, but it gets the job done. Allows me to completely remove any requirement to use my tv controller

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get if you don't have a smart device

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this but never use it, since the AppleTV does all of the media stuff better at way lower power consumption

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Responsiveness

    Rated 2 out of 5 stars

    Avergae remote

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an average remote. Most of the time I have to press the button 3 or 4 times for it to register. Only thing it has going for it is that it's cheap.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello. Thanks for taking the time to review our Media Remote for Xbox Series X / S & Xbox One, we are really sorry to read that you experienced this situation with this product, please let us assist you in this by contacting us, so we can get the best solution available for you. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Mostly Ok, but not perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does what you need it to....mostly. It would be nice to have dedicated, properly labeled buttons on the media remote for A, B, X and Y for some console functions.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent remote

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote fits perfectly in the hand. Doesnt chew through batteries. Buttons are as sensitive as they should be.

    I would recommend this to a friend
  • Cons mentioned:
    Responsiveness

    Rated 3 out of 5 stars

    If no other options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for the Xbox series X and takes about 3-4 clicks of the buttons to complete task. I enjoy it so I don’t always have to turn on the controller. Just wish it was more responsive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great media remote

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my Xbox more for streaming shows than actually playing so this is an awesome addition!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox remote

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works good! Some buttons don’t work but that’s not a big deal

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    This remote pressed my buttons

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not a fan of this remote. There is no backlight, the buttons did not always register when pressed, and overall was not satisfied with this product for the money. I ended up purchasing the "short remote" from 8bitdo

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We genuinely appreciate your feedback regarding the remote for our product. We understand the importance of a reliable and user-friendly remote control, and we regret that your experience fell short of expectations. Your concerns about the lack of backlighting and inconsistent button registration are duly noted, and we apologize for any inconvenience this may have caused. We constantly strive to improve our products and customer satisfaction, and your feedback will be valuable in this process. We're glad to hear that you found a suitable alternative with the "short remote" from 8bitdo, and we hope it provides the functionality and satisfaction you seek. If there's anything else we can assist you with or if you have further feedback, please feel free to let us know. Keith | Insignia Support https://www.bestbuy.com/site/insignia-media-remote-for-xbox-series-x--s-xbox-one-black/6407891.p?skuId=6407891 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Perfecto

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what its purpose is. I was hoping it was going to link like a gaming controller but alas it connects via infrared

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Xbox remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is good for the price. I like that it doesn't have too many buttons. Depending on the arrangement of the console, I had issues with the signal, having to aim it just right.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to set up, works as intended

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you use your Xbox for media or as your main streaming device this remote is a necessity. Works great and will control TVs volume once its set up.

    I would recommend this to a friend
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