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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 798 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers value the Media Remote for its ease of use, affordability, and functionality. They appreciate the convenience of controlling their Xbox without the need for a controller, especially for streaming shows. However, some users have expressed concerns about the remote's line-of-sight requirement and the need for direct pointing, as well as its build quality and use of infrared technology.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 798 reviews
  • Rated 4 out of 5 stars

    Numbers Missing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good but I would like it to have number buttons

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Partially Works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this up to see if it would work better than the Xbox controller when watching shows or movies. It works but not all functions. It did not seem to pair with my Xbox One (sadly I'm still waiting to get lucky on buying a Series X). I returned it as I will continue to use the controller. It was an impulse buy. The good thing is Best Buy makes returns really easy.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good alternative

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good alternative to using the normal Xbox controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good remote

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote! i use it to browse everywhere on my xbox

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to use as a remote to watch Bluray discs. I was not disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Very good quality. Justice nice as the xbox one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overpriced but gets the job done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended. I think it is a little overpriced but gets the job done

    I would recommend this to a friend
  • Cons mentioned:
    Range, Responsiveness

    Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pure disappointment is the only thing i can say about this remote. It wouldnt work unless you were mere inches in front of the Xbox. Even then, it would still be intermittent at best. Returned this and bought the PDP Media Remote, and it works like a charm.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for writing a review about our Media Remote for Xbox Series X | S & Xbox One! We understand that you're having issues with the unit. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.

      Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    Works fine, but not a quality product.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried it for a few days, ultimately returned it. Remote feels cheap, unlike the Microsoft branded remote. Feels unnecessarily long for the inputs provided, and doesnt have light up buttons like other remotes. Remote functioned fine, all buttons worked and being IR, it doesnt require any setup. Would be fine for a kids room maybe, but not on the living room setup.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well with the series x and best buy is making me use 50 characters

    I would recommend this to a friend
  • Cons mentioned:
    Line of sight

    Rated 3 out of 5 stars

    Good Remote

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote does the job but you need direct line of sight with the xbox for it to work well.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Good remote

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it is supposed to wish it did not fill so cheap but it’s good for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I don’t care for is the clicking sound when u use it, otherwise it’s great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well navigating Xbox menu movie YouTube great remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good little remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing. Very convenient, just don't have another Xbox near by cause it'll control all of them lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed. I use my xbox for streaming so this works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works well on my Xbox x. xxxxxxxxxxxxxx

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    Good remote

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fair remote. The buttons are kind of akward and sluggish. Its ok to save wear and on my controllers.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    It works

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Though the buttons feel a bit too spongey for my liking

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works Fine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of slow and sometimes takes a few tries to connect, but works good enough.

    I would recommend this to a friend
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