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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 798 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers value the Media Remote for its ease of use, affordability, and functionality. They appreciate the convenience of controlling their Xbox without the need for a controller, especially for streaming shows. However, some users have expressed concerns about the remote's line-of-sight requirement and the need for direct pointing, as well as its build quality and use of infrared technology.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 798 reviews
  • Rated 5 out of 5 stars

    Cool!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never knew you could use a remote on the xbox, very surprised and convenient!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Xbox Media Remote.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done for the Xbox But you have to point it at the Xbox. The volume controls now work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Media Controller for Xbox Series X

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Media remote for the Xbox Series X. A must buy to use with streaming apps on your console.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Needs improvement

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love BestBuy but their Insignia Brand needs work. I opted to go with this media remote for my xbox instead of the more expensive microsoft xbox remote and while it works occasionally I have to make sure its aiming at a particular angle to the xbox and the tv connection isnt always on point.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Can't eject disc

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing that I do not like is you can not eject a disk using the remote!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good remote

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tvs remote has been lost for years and this solved my problem of adjusting volume 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an XBox remote, it does what it’s supposed to do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well most of the time. There is a slight delay in pushing the button and a reaction on the screen.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works but haven’t use it that much. But it works pretty good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a bad substitue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote works great to replace having to turn the controller on after it times out while streaming. Its not a radio frequency though this uses infared which needs direct line of sight.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Limited usefullness

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if its my Xbox or my TV (an LG) but it will not control the volume, which makes it not very useful as I still need the remote for the TV to do that.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Could be better

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No official media remote from Microsoft so this is it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controler

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use.Also was sent in a timely manner.

    I would recommend this to a friend
  • Cons mentioned:
    Range

    Rated 2 out of 5 stars

    Not worth it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let's be honest this is a horrible remote. From its size to its button feel and lack of range. I've gone back to using my phone and the Xbox app as a remote for my series x

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for writing a review about our Media Remote for Xbox Series X | S & Xbox One! We understand that you're having issues with the product. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with the product.

      Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great purchased works excellent i recommended this item

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    All round Excellent Remote!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent remote to consider for your new Xbox Series X or S!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good remote .Works great with xbox series s .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It does its job

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it suposse to, good product. Would recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works on Xbox.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic remote. Limited in features. Couldn’t get to work with TV

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good remote, just wish the buttons lit up, other than its pretty good for the money

    I would recommend this to a friend
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