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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 798 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers value the Media Remote for its ease of use, affordability, and functionality. They appreciate the convenience of controlling their Xbox without the need for a controller, especially for streaming shows. However, some users have expressed concerns about the remote's line-of-sight requirement and the need for direct pointing, as well as its build quality and use of infrared technology.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 798 reviews
  • Rated 3 out of 5 stars

    works pretty swell

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works really well, and the quality is great. be warned that you have to connect something similar to a cable box or a Roku etc in order to control the volume. it won't work on the media apps like Netflix, Hulu, etc. other than that the remote works great you can use it to navigate menus( in Netflix, Hulu, etc.) just not change the actual volume.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox system controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great but I still have to put my arm to push the button to activate

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Media remote for Xbox

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice remote, you won't have to risk damaging your controller while your not playing games.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality, Ir

    Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk maybe its the IR...but great idea for watching movies/shows so you don’t have to keep turning on the controller...but yea this things a hit or miss have to press the button 5/6+ times for it to work/register inputs

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Nish!

      Thank you for taking time off your day to review our Media Remote for Xbox Series. We really appreciate your feedback, if you have any other concerns regarding this product, please contact us by clicking on the link below, we'll be more than happy to assist you:

      www.insigniaproducts.com/contact-us

      Maria P. Insignia Products BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    ok remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works, but you gotta point it straight at the XBox console.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good controller, but…

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great controller for any Xbox. From the One to the X. It uses batteries, kinda wished it had rechargeable ones. But its fine. Only caveat is that it doesn’t work on all tvs in terms of turning it on and off. So something to keep in mind.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Styled like an AppleTV remote minus the metal. The look on the buttons is very generic so if that matters to you maybe look at the PDP model. Otherwise, it worked right out of the box and the Xbox guide me through programming the remote to work with my TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ok

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not bad its an simple remote could be better but it is what it is

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Peter,

      Thank you for taking the time to review our Media Remote for Xbox Series X. I understand you think it could be better and that can be disappointing. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any more questions or concerns, please, use the link below to reach out to us.

      Insignia Support
      Miguel C.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Good for xbox only

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine but does not come with instructions for pairing with TV. Searched online but found nothing specific to this model.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    Does the job

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote does what it's supposed too.. Feel extremely cheap for a $15 remote with IR Sensor.... However, it does the job.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Has some problems

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has to be pointed directly at the Xbox, with nothing in between/blocking for it to work. Also I cannot get the volume button to work.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    Meh

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty junky. Inconsistent. Ended up completely not working. Bought an 8bit short remote and love that one.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Media Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good experience while purchasing this product. Good

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    Not up to PAR.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most of the buttons were not compatible with my Console. The remote felt on the cheaper side. Hopefully, Microsoft will release its own version of a remote in the future.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Xbox Series x controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS CONTROLER SUCKS!!! The signal strength is not good meaning unless youre aiming directly at your xbox it wont register any buttons. Sucks too because i cant find any other controller at bestbuy. If i didnt get this with a gift card id just return it but oh well. Hope this helps someone fro making the same mistake i did

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Volume buttons are useless

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as an Xbox remote, but the volume buttons do nothing and I couldn’t figure out a way for them to work. If I still have to juggle two remotes, I’ll deal with the game controller and tv remote. Returned this.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work with my Series X. I am hopeful that it will work with my sons Xbox One.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets the job done, but the buttons are not very responsive. It’s also very picky as far as what direction you need to point in order for your inputs to register. It works, but it is definitely a finicky remote.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Range

    Rated 1 out of 5 stars

    Not so great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does work but you need to be at least 4 to 5 feet close to your xbox or it wont work you need to point to your xbox in order to work and if something or someone is blocking your xbox it wont work. I just give up on it and start using the original controller.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Bryan1994,

      Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.

      Insignia Support,
      Renee BBY-ExBrand_Insignia

  • Cons mentioned:
    Ir

    Rated 2 out of 5 stars

    Does not work on my setup

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Xbox series x is hidden behind my furniture, and since this remote uses IR, it does not reach.

    No, I would not recommend this to a friend
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