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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 798 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers value the Media Remote for its ease of use, affordability, and functionality. They appreciate the convenience of controlling their Xbox without the need for a controller, especially for streaming shows. However, some users have expressed concerns about the remote's line-of-sight requirement and the need for direct pointing, as well as its build quality and use of infrared technology.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 798 reviews
  • Rated 3 out of 5 stars

    Xbox Media Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay media remote, layout is similar to a Amazon Fire Stick remote

    I would recommend this to a friend
  • Cons mentioned:
    Range

    Rated 1 out of 5 stars

    Maybe it's defective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've seen good reviews online for this remote. Maybe the one I have is defective, because I can't imagine how it would get anything but a 1 star review. The main issue is I literally have to hold it within a foot of the Xbox to get a response. As one might imagine this negates the purpose of a "remote" and the wireless controllers simply become the far better choice with zero issues.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Gets the job done

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent remote in a pinch, but I still prefer the Xbox branded remote better.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don't buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote will NOT function unless you are in pointing directly in front of xbox.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    Cheap Design and Build

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flimsy. Cheap click buttons, no lights. Feels like you are holding a stick of gum.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Dacheesypoof,

      We appreciate your feedback about this product. It is our priority to know your reviews and feedback regarding our product so we can continually improve its quality. If you need further assistance, please contact Insignia 1-877-467-4289 or visit our website https://www.insigniaproducts.com/ for more product details.

      Insignia Support
      Lea
      https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Decent controller substitute

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bit of latency when navigating but well worth the price point.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very very underwhelming for 2023.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much here. Buttons dont do as much as they should...could have also included an A and B xbox buttons...also have to point directly at the xbox...any variation, any blockage will prevent...like old school infared.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Chaoticgenius,

      Thank you for writing a review about our Media Remote for Xbox Series X | S & Xbox One - Black. We know how frustrating it is that the buttons dont do as much as they should. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.

      Ritchie |Insignia Support
      https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Generic Xbox remote

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not sure exactly if this was worth buying. I bought as a gift along with the new Xbox. I’ll update this comment once my son gives me his opinion on it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay, do miss numbers. had one with numbers before.

    I would recommend this to a friend
  • Cons mentioned:
    Responsiveness

    Rated 2 out of 5 stars

    Not very responsive but an inexpensive option.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very responsive but an inexpensive option if you prefer to save money compared to other items.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there,

      Thank you for taking the time to review our Media remote for Xbox Series X S & Xbox One. I understand it not very responsive and that can be disappointing. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us at your earliest convenience.

      Insignia Support
      Miguel C.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    It’s okay

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t really what I was expecting for the series x doesn’t really have best tv controls

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    Media remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No that good. I need to replace with an official xbox first party product

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Xbox controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a real cheap made kind of controller but it work.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works but you need to point it to console.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works but its not RF its IR. so it has to have clear path to Xbox console. which was an issue for me. couldnt use it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works well at right angle

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but you haft to point directly at the console for it to work for me.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not great on new consoles

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is only good for Xbox One X and below, the next gen console struggles catching signal with the remote

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not needed

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great accessory, but I feel it’s not needed. If you have a wireless controller, you can use that to navigate.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Very basic

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works for youtube, and basic dashboard controls. It doesn't work with amazon prime video, sling, and discovery plus.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be way nicer if it was bluetooth. You have to really point it at the xbox formit to work

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It ok b

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some time it works ober tims it dont so dont get if u dont like fight with tge remote.

    No, I would not recommend this to a friend
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