Customer Ratings & Reviews
- Model:
- NS-XB14KRMT
- SKU:
- 6407891
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers value the Media Remote for its ease of use, affordability, and functionality. They appreciate the convenience of controlling their Xbox without the need for a controller, especially for streaming shows. However, some users have expressed concerns about the remote's line-of-sight requirement and the need for direct pointing, as well as its build quality and use of infrared technology.
This summary was generated by AI based on customer reviews.
Works great apart from guide button
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On the whole works great except the guide button doesn’t bring up the guide when using Ariel adapter on xbox
I would recommend this to a friendNot a good value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would not buy this product again as it only does what the regular controller does it’s not necessary
No, I would not recommend this to a friendXbox box Remote
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little bit difficult to set up and doesn’t work as well as would help but overall very good
No, I would not recommend this to a friendMeh
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works ok, It's got kind of a hair trigger, it scrolls really fast and almost too fast sometimes.
No, I would not recommend this to a friendMedia Remote
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Every button on this remote works except for the volume control on this sadly.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Not great
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy remote but had some issues with it not syncing with xbox.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the media remote for Xbox. I am sorry to read that you are having issues with the unit. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
I don’t really know
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working already in less than a month, super useful when I had it though.
I would recommend this to a friendNot really needed
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really all it is good for is typing other than that your controller is fine
No, I would not recommend this to a frienddoes the job
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it does what its suppose to do wish it was bluetooth and not infared
I would recommend this to a friendxbox series x/s remote
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice product but does really work well with the xbox series x
I would recommend this to a friendWorks a charm
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great but would be better if it could control volume too.
I would recommend this to a friendNo
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t get it. Just wait till they make an official Xbox remote
I would recommend this to a friendXboz Remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works fine. Not really that great but didn't expect anything more.
I would recommend this to a friendTerrible remote but better than nothing
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This remote is terrible. You still have to use an Xbox remote because you can't control everything from the remote. If I had a better option I would have bought something different.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi PlayballK,
We truly apologize for your experience with the said remote control, Your feedback is important to us so we can continue to improve the quality of our products. Please contact us at 1-877-467-4289 if you need further assistance.
Insignia Support
Lea
https://www.insigniaproducts.com/
Decent
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its what its a small controller with just enough buttoms
I would recommend this to a friendGift
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t go with the device I have, got it as a gift
I would recommend this to a friendCould he a lot better.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controller has a hard time connecting consistently. The buttons do not always work like they should.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello HappyFamily,
Thank you for taking the time to leave a review of our Insignia™ - Media Remote for Xbox Series X | S & Xbox One. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Insignia Support
Molina
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Below average remote. Huge input delay.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There's a huge delay in pushing the button and it actually working on the console. Sometimes you need to push a button 5 times for it to actually register. It's incredibly annoying. The input lag is horrendous.
No, I would not recommend this to a friend- Cons mentioned:Button quality
Do not buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible waste of money, i had to take it back, junk.
No, I would not recommend this to a friend Better off using a controller
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Must be pointed directly at the Xbox to work and more often then not I'm pushing buttons and nothing happens therefore I can't recommend this
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Displayname,
Thank you for taking the time to review our Insignia™ - Media Remote for Xbox Series X | S & Xbox One - Black. I understand you found it uncomfortable to use since it needs to be pushed more often to work and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
